9.4/10 Exceptional! (1,000 reviews)
The building is magnificent and the location could not be better . Staff was lovely . We had junior suite which turned out to be a first floor two level patio. I enjoyed sitting out there early morning and night. We loved the White Rabbit experience across the street. The girl at the door was lovely and told us that the same people ran the exhibit.
Complaints:
The bathroom is beautiful but the fixtures have issues. You need a sign above the toilet to close lid before flushing. The water flies up. The bidet is useful as a deep sink only. You can rinse clothes in it. The tub needs the addition of a curtain. The room gets soaked when the hand held feature is used. It is necessary to aim the water at the side wall to avoid washing the room.
The door on the fridge in the closet was installed the wrong pull direction. No room to reach in.
The safe in the closet is an old model which does not confirm the number entered. We had a problem with that model many years ago.
All of the complaints relate to whoever designed the room, not current management. I would stay here next time in Barcelona and book months in advance as I did, to ensure this room.
Thank for all
Reviewed on Sep 11, 2026