Castle of Roccella Tours

This property is centrally located in Palermo old town, walking distance to most of sites. The rooms are cleaned everyday and the building is securely managed. What most impressive is manager who is accommodating and spends a lot of time in the property, answering questions and giving suggestions. We originally booked a room without window due to overlooking the descriptions of the room, and we didn’t feel well after the first night of staying. The manager tried his best rearranging room assignment and helped us switch to a different room. He also provided suggestions about restaurants, helped us arrange shuttle to airport etc. We highly recommend this B & B to anyone who plan to visit Palermo!

In the middle of everything

The staff was amazing and very helpful. They moved our room after our first night because the people in the room above us were so loud we could hear everything. The rooms are nice but have some drawbacks: in order to have your windows open to get fresh air at night, the room is flooded with all the uplighting surrounding the hotel. The windows have wooden shutters inside which means in order to block out the light, you must close the windows and then close the wooden shutters. Either turn off the floodlights at night or provide some curtains. The walls are also very thin and you can hear everything in the room next to you. We couldn’t get any of the TV apps to work so only had access to Italian TV. Did a fun (but very long) cooking class. The pool area is interesting but not inviting. It’s in a corner in the main area of the courtyard and faces 2 walls so there is no view. Also not very private. There is no lobby bar or any soft seating to relax anywhere. There is also not a set restaurant at the hotel - you have to do a cooking class or a private chef cooking for you (which would be nice but it’s in the cooking class/breakfast room so you have to experience it while a class is going on beside you). It’s a very pretty hotel but not really designed for the best experience for guests.