Mandarin Plaza Hotel

Photo gallery for Mandarin Plaza Hotel

Primary image
Outdoor pool
Outdoor pool
In-room safe, desk, rollaway beds, free WiFi
In-room safe, desk, rollaway beds, free WiFi

Overview of Mandarin Plaza Hotel

Mandarin Plaza Hotel

4.0 star property

4.0/5 Very Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
Archbishop Reyes Avenue Corner, Escario St, Cebu, Cebu, 6000

Explore the area

  • Popular LocationAyala Center7 min walk
  • Popular LocationWaterfront Cebu City Casino12 min walk
  • Popular LocationCarmelite Monastery15 min walk
  • AirportCebu (CEB-Mactan - Cebu Intl.)37 min drive

Choose dates to view prices

About this area

Cebu

Mandarin Plaza Hotel is located in Lahug, a neighborhood in Cebu with good shopping. The area's natural beauty can be seen at Senior Citizen's Park and D' Family Park, while Cebu Provincial Museum and Casa Gorordo Museum are cultural highlights. Jose R. Gullas Halad Museum and Cebu Botanical Garden are also worth visiting.

What's nearby

  • Ayala Center - 7 min walk
  • Cebu Business Park - 10 min walk
  • Waterfront Cebu City Casino - 12 min walk
  • USC-North Campus - 15 min walk
  • Carmelite Monastery - 15 min walk

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 35 min drive

Restaurants

  • 32 Umber - 3 min walk
  • Isla Sugbu Seafood City - 4 min walk
  • House of Lechon - 5 min walk
  • Krispy Kreme - 5 min walk
  • La Tegola - 5 min walk

About this property

Mandarin Plaza Hotel

4-star hotel in the heart of Lahug
Take advantage of a free breakfast buffet, a coffee shop/cafe, and a bar at Mandarin Plaza Hotel. For some rest and relaxation, visit the sauna. In addition to a gym and a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Concierge services, an elevator, and a 24-hour front desk
  • Smoke-free premises and a front desk safe
  • Guest reviews say good things about the proximity to shopping
Room features
All guestrooms at Mandarin Plaza Hotel feature comforts such as air conditioning, in addition to amenities like free WiFi and safes. Guest reviews speak well of the comfortable, spacious rooms at the property.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and extra futons (surcharge)
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English, Filipino

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool
  • Sauna
  • Spa services

Family friendly

  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping

Business services

  • Meeting room

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Extra futon mattress (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Free local calls
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property will be closed from January 5 2022 to September 30 2022 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 1000.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: PHP 1000.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: PHP 1000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Mandarin Plaza
Mandarin Plaza Cebu
Mandarin Plaza Hotel
Mandarin Plaza Hotel Cebu
Mandarin Plaza Hotel Cebu Island/Cebu City
Mandarin Plaza Hotel Cebu
Mandarin Plaza Hotel Hotel
Mandarin Plaza Hotel Hotel Cebu

Frequently asked questions

Does Mandarin Plaza Hotel have a pool?

Yes, this property has an outdoor pool.

Is Mandarin Plaza Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mandarin Plaza Hotel?

Self parking is free at this property.

What time is check-in at Mandarin Plaza Hotel?

Check-in is from 3 PM - midnight.

What time is check-out at Mandarin Plaza Hotel?

Check-out is at noon.

Where is Mandarin Plaza Hotel located?

Located in Lahug, this hotel is within 2 mi (3 km) of Cebu International Convention Center, Ayala Center, and SM City Cebu. Cebu Business Park and Waterfront Cebu City Casino are also within 15 minutes.

Can I cancel my reservation for free at Mandarin Plaza Hotel and receive a full refund?

Yes, Mandarin Plaza Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Mandarin Plaza Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 330 out of 999 reviews
5 - Excellent 33%
Rating 4 - Good. 444 out of 999 reviews
4 - Good 44%
Rating 3 - Okay. 149 out of 999 reviews
3 - Okay 15%
Rating 2 - Poor. 44 out of 999 reviews
2 - Poor 4%
Rating 1 - Terrible. 32 out of 999 reviews
1 - Terrible 3%

4.0/5

Cleanliness

4.1/5

Staff & service

3.6/5

Amenities

3.8/5

Property conditions & facilities

5/5 Excellent

Stayed 2 nights in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Mandarin Plaza hotel is located nearby Ayala mall. taxis are nearby, the staff is very helpful and friendly, they assisted us in many ways. The room wad huge and very very clean, the bathroom was great and we enjoyed staying there. Highly recommended.
Stayed 2 nights in Mar 2020

3/5 Okay

Traveled with partner
Proximity to shopping mall was good ... air con in room didn’t work very well ...22nd floor a little to high up for my liking
Stayed 2 nights in Feb 2020

2/5 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Good location next to Ayala Mall. But rooms need updating. Towels are old & tired they we dirty white. Didn’t want to use the towels. Buffet breakfast was alright.
Stayed 3 nights in Feb 2020

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mandarin Plaza is a good option for any traveler. The room is very comfortable, the breakfast is more than abundant and satisfying. The Hotel is very safe and in a great location for traveling inside Cebu.shopping or just enjoying the city The front desk tends to have not enough staff at check in or check out times which causes many persons standing in the lobby which creates problems entering the Hotel The lobby and the front desk are in the same location. When there are heavy amounts of bookings the breakfast area tends not to have available clean tables to use or the food offered is not available. Additional staff should be available when the bookings are very high for the front desk and restaurant areas.. That would reduce many issues during the stay of the guest in the Hotel to have the best enjoyable stay Besides that The Hotel offers a great stay.
Stayed 1 night in Jan 2020

4/5 Good

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2020

5/5 Excellent

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mandarin Plaza Hotel was a place to everyone to stay while on vacation to Cebu. Very good employees from top to bottom. Hotel was clean . Buffet breakfast was good. The only thing we don't like is the Hotel has no parking.
Stayed 7 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a day that I left some of my valuables out in the open - I forgot to put them in the safe before leaving for the day and I was a bit anxious given the country I was in that possibly they were going to be taken. When I came back to the hotel room, I was relieved to find everything was still there. I was so elated at this and at check out I spoke to the operations manager about my positive feedback and ended up rewarding the housekeeper with an additional tip - a reward for doing the right thing. When my wife and I go back to the Philippines, we will be staying here again!
Stayed 3 nights in Jan 2020

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019