Chaco Culture National Historical Park Tours

Broken shower valve that didn’t get fixed

Resort is very nice. It's actually about .7 miles to the main plaza in Santa Fe. They do have a shuttle you can call to get dropped off or picked up within about a mile radius, so that works well, and we enjoyed actually walking when we had time. Area is safe and walkable. We stayed in the Hacienda portion of the hotel which is all suites with a bedroom. They offer a very nice continental breakfast each morning and a happy hour with appetizers and free wine and beer each evening. Our room could use a general update but was overall nice. The shower head, which was not adjustable had too strong of a flow and the handheld fixture mount didn't hold the fixture in place. The door to the internal patio off our room didn't lock, even after a service call was performed. One night we had a heavy rainstorm and the windows in the bedroom leaked quite significantly.

Amazing property and even more amazing staff! Great service and they knew my name after the first day and it was such a nice touch! You can tell they really care about every guest, I had an extremely early check out time and they had my car pulled up and someone to meet me in the morning with coffee brewed already! It was the best ever!!!