Viajes a Changchun Todo Incluido Vuelo + Hotel

The hotel was very close -less than 5 minute walk- from the ChangChun Metro Line 2 NanKwan Station so it was very good for guests to make access to most tour points. But most staffs didn't seem to know how to do their work. I made the reservation and paid all including breakfasts in Korea 13 days before the arrival at the hotel. Just after check-in, I entered the room on the 12th floor and began to unpack, when a staff came up, knocked the door and asked whether I paid expenses. I answered I had already paid all the expenses by credit card through hotels.com in Korea showing her the slip. Later staffs must have checked if I had paid in Korea as I told her and showed her the slip. However, staffs asked me twice if I paid the expenses and demanded my credit card number when I was checking out. I really got upset and told them in broken Chinese "You should know how to do your work." The hotel looked new but it didn't keep supplying hot water water.

Good hotel. Friendly and helpful staff. Food was not good though!

Worst five star and shangri la ive ever stayed at. 1. The reception area smells like the same air freshness many toilets in malls use. Five star hotels shouldn't be using toxic cancer air freshners. 2. The chinese restaurant was good, but one could smell the toxic cancer causing air freshners used in mall toilets. 3. The shower head in the room had a 2$ shower head with a 1$ plastic hose. Though the bathtub was very nice and room relatively clean. 4. Place is very dated, like revisiting the shang back in the 1970s. Never been updated. Though place is in great condition and very clean. 5. The gym and health club was nice and fiting of a 4 and 4.5 star hotel. 6. The lunch and breakfast served the absolutely cheapest foods...at a 5 star hotel. I love buffetts and love 5 star hotel buffets, but this one is a pass.