Best Western Charleston

Photo gallery for Best Western Charleston

Primary image
Seasonal outdoor pool
Seasonal outdoor pool
Individually furnished, desk, laptop workspace, iron/ironing board
Individually furnished, desk, laptop workspace, iron/ironing board

Overview of Best Western Charleston

Best Western Charleston

2.5 star property
Guests rated this property 3.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Gym
  • Breakfast available
Map
1000 Washington St E, Charleston, WV, 25301

Explore the area

  • Popular LocationCharleston Town Center10 min walk
  • Popular LocationCharleston Coliseum & Convention Center15 min walk
  • AirportCharleston, WV (CRW-Yeager)7 min drive
  • Popular LocationMardi Gras Casino16 min drive

Choose dates to view prices

About this area

Charleston

Located in Charleston, Best Western Charleston is in the city center and near a train station. Clay Center for the Arts and Sciences and West Virginia State Museum are cultural highlights, and travelers looking to shop may want to visit Charleston Town Center and Southridge Center.

What's nearby

  • Clay Center for the Arts and Sciences - 3 min walk
  • Avampato Discovery Museum - 3 min walk
  • Charleston Town Center - 10 min walk
  • Charleston Coliseum & Convention Center - 15 min walk
  • Mardi Gras Casino - 16 min drive

Getting around

  • Charleston Station - 18 min walk
  • Charleston, WV (CRW-Yeager) - 7 min drive

Restaurants

  • Soho's - 5 min walk
  • Graziano's Pizza - 6 min walk
  • Taylor Books Cafe - 6 min walk
  • Sitar of India Restaurant - 6 min walk
  • Ellen's Homemade Ice Cream - 7 min walk

About this property

Best Western Charleston

Hotel with free parking, near Clay Center for the Arts and Sciences
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a seasonal outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a front-desk safe, and a vending machine are onsite.
Best Western Charleston offers 136 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Each accommodation is individually furnished. LED televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property for guests without COVID-19 vaccination
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.00 per stay)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:00 AM

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Microwave
  • Mini-fridge
  • Outdoor pool

Conveniences

  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • LED TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay (for stays between 31 December - 01 January)

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to August
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Capitol Charleston
Charleston Capitol
Charleston Capitol Hotel
Charleston Capitol Hotel
Ramada by Wyndham Charleston
Best Western Charleston Hotel
Best Western Charleston Charleston
Best Western Charleston Hotel Charleston

Frequently asked questions

Overall score and ratings

3.1
Rating 5 - Excellent. 123 out of 704 reviews
5 - Excellent 17%
Rating 4 - Good. 184 out of 704 reviews
4 - Good 26%
Rating 3 - Okay. 136 out of 704 reviews
3 - Okay 19%
Rating 2 - Poor. 142 out of 704 reviews
2 - Poor 20%
Rating 1 - Terrible. 119 out of 704 reviews
1 - Terrible 17%

3.2/5

Cleanliness

3.6/5

Staff & service

3.0/5

Amenities

2.9/5

Property conditions & facilities

3.3/5

Eco-friendliness

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only downside was that it took a very long time to get the water hot, and there was very little water pressure.
Stayed 3 nights in Jul 2022

2/5 Poor

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I found it funny that everything shows that breakfast is included when there's no breakfast. Also had a large patch in the ceiling of our room from what appeared to be possibly a poor repair for a water leak. Not happy at all!
Stayed 1 night in Jul 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Jul 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though under construction, this hotel still made accommodations for you. Very nice that they are remodeling since many hotels are not.
Stayed 1 night in Jul 2022

2/5 Poor

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old - many amenities under repair- photos did not accurately portray the property. The gym was not available, elevators did not work, bell cart wheels were deflated, the hallways and drawers smelled terrible, and towels were paper thin.
Stayed 3 nights in Jun 2022