Holiday Inn Hotel & Suites Charleston West, an IHG Hotel
3.5 star property
4.2/5 Very Good
Guests rated this property 4.3/5 for cleanliness.
Popular amenities
Pool
Free WiFi
Parking included
Pet friendly
Free airport shuttle
Air conditioning
Cleaning and safety practices
Cleaned with disinfectant
Contactless check-in
Hand sanitizer provided
Personal protective equipment
400 Second Ave, South Charleston, WV, 25303
Explore the area
AirportCharleston, WV (CRW-Yeager)12 min drive
Popular LocationMardi Gras Casino13 min drive
Popular LocationScarlet Oaks Country Club17 min drive
Popular LocationKanawha State Forest22 min drive
Choose dates to view prices
About this area
South Charleston
Located in South Charleston, Holiday Inn Hotel & Suites Charleston West, an IHG Hotel is in the business district and near the airport. The area's natural beauty can be seen at Haddad Riverfront Park and Elk River, while Avampato Discovery Museum and Clay Center for the Arts and Sciences are cultural highlights. Spend some time exploring the area's activities, including golfing.
Holiday Inn Hotel & Suites Charleston West, an IHG Hotel
Suburban hotel with free airport shuttle and free area shuttle
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a bar/lounge, a snack bar/deli, and coffee/tea in a common area. All 150 rooms provide free WiFi and free wired Internet, flat-screen TVs with satellite channels, and conveniences like refrigerators and microwaves. Room service, coffee makers, and free weekday newspapers are among the other amenities available to guests. Housekeeping is available on request.
Holiday Inn Hotel & Suites Charleston West, an IHG Hotel offers 150 accommodations with coffee/tea makers and complimentary weekday newspapers. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.
This South Charleston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Parking and transportation
Free self parking on site
Free RV/bus/truck parking on site
Wheelchair-accessible parking and van parking available
Free 24-hour roundtrip airport shuttle
Airport shuttle on request
Free area shuttle
Food and drink
Cooked-to-order breakfast available for a fee daily: USD 9.99 per person
1 restaurant
1 bar
Room service available
Coffee/tea in common area(s)
Things to do
Arcade/game room
Fitness center
Indoor pool
Family friendly
Arcade/game room
Free area shuttle
Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)
Snack bar/deli
Conveniences
ATM/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Wedding services
Languages spoken
English
Japanese
Business services
Business center
Conference space (10000 square feet)
Meeting rooms
Outdoors
Garden
Outdoor furniture
Picnic area
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change):
Dining venue(s)
Fitness facilities
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 25 per pet, per night
Food and water bowls are available
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs (infant beds)
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: USD 9.99 per person (approximately)
Pet fee: USD 25 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: USD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Holiday Inn Charleston West
Holiday Inn Hotel Charleston West
Holiday Inn Hotel Suites Charleston West
Holiday Inn Hotel Suites Charleston West an IHG Hotel
"Holiday Inn Hotel Suites Charleston West an IHG Hotel"
Holiday Inn Hotel & Suites Charleston West, an IHG Hotel Hotel
Frequently asked questions
Yes, this property has an indoor pool. Pool access is from 6:00 AM–11:00 PM.
As of May 26, 2022, prices found for a 1-night stay for 2 adults at Holiday Inn Hotel & Suites Charleston West, an IHG Hotel on May 27, 2022 start from $129.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Yes, pets are allowed at this property. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.
Self parking is free at this property.
Check-in is from 3:00 PM - anytime.
Check-out is at noon.
Yes, there's a free airport shuttle that runs on request.
Situated near the airport, this hotel is within 6 mi (10 km) of Charleston Coliseum & Convention Center, Charleston Town Center, and University of Charleston. Mardi Gras Casino and Kanawha State Forest are also within 12 mi (20 km).
Overall score and ratings
4.2
Very Good
We verify reviews to ensure the traveler booked with Expedia Group. Travelers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.
I recently stayed here on a girls weekend. Although the hotel was in a central location to local restaurants and shopping, the experience was not the best I’ve had at a hotel. Keep in mind that this is a pet friendly hotel, so you will see and experience pets inside the hotel. Barking was heard in the early morning hours. During our stay, there were lots of children and loud families running, banging on doors and causing general disruption. Also, since COVID, they are not doing in between services for towels or toilet paper, trash being emptied… so be prepared to request them when needed.