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Overview of Holiday Inn Hotel & Suites Charleston West

Photo gallery

Indoor pool
Indoor pool
Indoor pool
Indoor pool
Flat-screen TV

4.2/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet Friendly
  • Free Airport Shuttle
  • Air Conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationThomas Health System4 min drive
    Popular LocationJefferson Park4 min drive
    Popular LocationDunbar Park6 min drive
    AirportCharleston, WV (CRW-Yeager)11 min drive
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  • Suite, Multiple Beds, Non Smoking

    5/5 guest room rating

    Room amenities

    • Sleeps 5
    • 2 Queen Beds and 1 Double Sofa Bed
    More detailsSuite, Multiple Beds, Non Smoking
  • Room, 2 Queen Beds, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Non Smoking
  • Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility, Roll-In Shower)

    Room amenities

    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility, Roll-In Shower)
  • Room, 1 Queen Bed, Accessible, Non Smoking (MOBILITY)

    4/5 guest room rating

    Room amenities

    • Sleeps 3
    • 1 Queen Bed
    More detailsRoom, 1 Queen Bed, Accessible, Non Smoking (MOBILITY)
  • Standard Room

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Double Bed OR 1 Queen Bed
    More detailsStandard Room
  • Suite, 1 King Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 King Bed, Non Smoking
  • Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

    Room amenities

    • Sleeps 3
    • 1 Queen Bed
    More detailsRoom, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)
  • Room, 1 King Bed, Non Smoking (LEISURE)

    4.8/5 guest room rating

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking (LEISURE)
  • Executive Room, 1 King Bed, Non Smoking

    4.2/5 guest room rating

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Room, 1 King Bed, Non Smoking
  • Room, 1 Queen Bed, Non Smoking

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More detailsRoom, 1 Queen Bed, Non Smoking

About this area

South Charleston

Located in South Charleston, Holiday Inn Hotel & Suites Charleston West is in the business district and near the airport. The area's natural beauty can be seen at Haddad Riverfront Park and Ridenour Memorial Park, while Avampato Discovery Museum and Clay Center for the Arts and Sciences are cultural highlights. Spend some time exploring the area's activities, including golfing.
Visit our South Charleston travel guide
Popular Location

What's nearby

  • Thomas Health System - 4 min drive
  • Jefferson Park - 4 min drive
  • Charleston Civic Center - 5 min drive
  • Dunbar Park - 6 min drive
  • Charleston Town Center - 8 min drive

Getting around

  • Charleston Station - 5 min drive
  • AirportCharleston, WV (CRW-Yeager) - 11 min drive

Restaurants

  • Mosa Cafe and Grille — 1 min walk
  • Gino's Pizza & Spagetti — 5 min walk
  • Los Agaves — 5 min walk
  • Happy Days Cafe — 7 min walk
  • Pho Vinh Long — 8 min walk

About this property

Holiday Inn Hotel & Suites Charleston West

Suburban hotel with free airport shuttle and free area shuttle
This smoke-free hotel features a restaurant, an indoor pool, and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a bar/lounge, coffee/tea in a common area, and a business center. All 150 rooms provide free WiFi and free wired Internet, flat-screen TVs with satellite channels, and conveniences like refrigerators and microwaves. Room service, coffee makers, and free weekday newspapers are among the other amenities available to guests.
Holiday Inn Hotel & Suites Charleston West offers 150 accommodations with coffee/tea makers and complimentary weekday newspapers. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Clean Promise (IHG)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request
  • Free area shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily: USD 9.99 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Arcade/game room
  • Fitness center
  • Indoor pool

Family friendly

  • Arcade/game room
  • Dry cleaning service
  • Free area shuttle
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Japanese

Business services

  • Business center
  • Meeting rooms
  • Conference space (10000 square feet)

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 9.99 per person (approximately)
  • Pet fee: USD 25 per pet, per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to midnight
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Charleston West
Holiday Inn Hotel Charleston West
& Suites Charleston West
Holiday Inn Hotel & Suites Charleston West Hotel
Holiday Inn Hotel & Suites Charleston West South Charleston

Frequently asked questions

Can I cancel my reservation for free at Holiday Inn Hotel & Suites Charleston West and receive a full refund?
Yes, Holiday Inn Hotel & Suites Charleston West offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Hotel & Suites Charleston West cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Holiday Inn Hotel & Suites Charleston West?
As of Dec 3, 2020, prices found for a 1-night stay for 2 adults at Holiday Inn Hotel & Suites Charleston West on Jan 3, 2021 start from $99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Holiday Inn Hotel & Suites Charleston West have a pool?
Yes, this property has an indoor pool. Pool access is from 6:00 AM–midnight.
Is Holiday Inn Hotel & Suites Charleston West pet-friendly?
Yes, pets are allowed at this property. There's a fee of USD 25 per pet, per night.
How much is parking at Holiday Inn Hotel & Suites Charleston West?
Self parking is free at this property.
What time is check-in at Holiday Inn Hotel & Suites Charleston West?
Check-in is from 3:00 PM - anytime.
What time is check-out at Holiday Inn Hotel & Suites Charleston West?
Check-out is at noon.
Does Holiday Inn Hotel & Suites Charleston West provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is Holiday Inn Hotel & Suites Charleston West located?
Situated near the airport, this hotel is within 6 mi (10 km) of Charleston Civic Center, Charleston Town Center, and University of Charleston. Mardi Gras Casino and Kanawha State Forest are also within 16 mi (25 km).
4.2
Very Good
5 - Excellent
334
4 - Good
231
3 - Okay
72
2 - Poor
40
1 - Terrible
21

4.3/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

1/5 Terrible

Traveled with partner, Traveled with family
Sad face IconDisliked: Staff & service
The bartender in the lobby bar was intoxicated and barely could attend to customers. Have never experienced this before.!I reported it to the front desk and he stated the manager was aware and that her shift was ending soon, which in my opinion was not a great response. I would not recommend this hotel.
Stayed 1 night in Oct 2020

2/5 Poor

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Property conditions & facilities
This is a tired old hotel.. The rooms have the through-the-wall heat pumps that are very loud throughout the night. The staff did not enforce the Governor's making policy for the many guests in the lobby. It was **unsafe**.
Stayed 1 night in Oct 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was pretty good, but fell a bit below my expectations
Stayed 1 night in Oct 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay, staff was friendly. The common areas were clean.
Stayed 3 nights in Sep 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

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