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"Very clean, staff welcoming and loved how close the boardwalk was"

"Overall, besides the breakfast, the rooms were comfortable and clean. Checkin and checkout were a breeze. The coffee is great. The only issue was with the breakfast. It was not stocked properly and so there were no eggs or bacon for at least 15 guests for the last 15 min of breakfast. They also closed the breakfast while people were still eating even though there were guests waiting to get food because there was a line. I saw workers go in the back to get more food, but none for the guests. The hotel is beautiful, but needs work on the process. "

"Staff was excellent, from the front desk to the breakfast area! The room was clean and in great shape. The parking lot, pet area, and grounds around the hotel were well kept. "

"Near alot of food, but busy "

"Prompt"

"had a good stay..check in and check out was very smooth. the only thing i would say is it took hours to get more towels after calling the front desk 4 times."

"Nice bed"

"I was extremely pleased with my stay. Everything went smoothly and beyond my expectations "

"The indoor pool was great. My 12 year old granddaughter spent hours playing in the pool. I really appreciated the airport shuttle and I had a fantastic driver! Room was clean and beds were comfortable. I would highly recommend the Sonesta Charlotte Lower South End to anyone in need of a place to stay in Charlotte. Price was fantastic as well!"