Sleep Inn Matthews - Charlotte

Photo gallery for Sleep Inn Matthews - Charlotte

Featured Image
Seasonal outdoor pool
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board

Overview of Sleep Inn Matthews - Charlotte

Sleep Inn Matthews - Charlotte

2.5 out of 5

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
9900 Matthews Park Dr, Matthews, NC, 28105

Explore the area

  • Popular LocationBank of America Stadium16 min drive
  • Popular LocationSouthPark Mall16 min drive
  • Popular LocationBilly Graham Library24 min drive
  • AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)25 min drive

Choose dates to view prices

About this area


Located in Matthews, Sleep Inn Matthews - Charlotte is in the business district. Travelers eager for a bit of culture can stop by Discovery Place, while those who have shopping on the agenda may want to visit SouthPark Mall and EpiCentre. Looking to enjoy an event or a game while in town? See what's going on at Spectrum Center.

What's nearby

  • Matthews Heritage Museum - 3 min drive
  • Matthews Community Center - 4 min drive
  • Bank of America Stadium - 16 min drive
  • SouthPark Mall - 16 min drive
  • Billy Graham Library - 24 min drive


  • LongHorn Steakhouse — 3 min walk
  • Bonefish Grill — 4 min walk
  • Bonefish Grill — 4 min walk
  • Azteca Mexican Restaurant — 5 min walk
  • Outback Steakhouse — 6 min walk

Getting around

  • Charlotte Station - 16 min drive
  • Charlotte-Douglas International Airport (CLT) - 25 min drive

About this property

Sleep Inn Matthews - Charlotte

Suburban hotel with free breakfast and 24-hour business center
This hotel features a 24-hour business center, coffee/tea in a common area, and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities. All 79 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and LCD TVs with cable channels. Guests will also find coffee makers, free local calls, and hair dryers.
Sleep Inn Matthews - Charlotte offers 79 accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–8:30 AM
  • Coffee/tea in common area(s)

Things to do

  • Seasonal outdoor pool


  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities

Languages spoken

  • English
  • Finnish
  • Hindi
  • Spanish
  • Swedish

Business services

  • 24-hour business center
  • Conference space (400 square feet)
  • Meeting room


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking


  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities


  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)


  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels


  • 32-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator


  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe (surcharge)

Similar properties

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Check-in from 3:00 PM - 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 21


Check-out before 11 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to February 28:
  • Swimming pool
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk


Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 10.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • In-room safe fee: USD 1.50 per day
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sleep Inn Hotel Matthews
Sleep Inn Matthews
Sleep Inn Matthews-Charlotte Hotel
Sleep Inn Matthews-Charlotte
Matthews Sleep Inn
Sleep Inn Matthews Charlotte
Sleep Inn Matthews - Charlotte Hotel
Sleep Inn Matthews - Charlotte Matthews
Sleep Inn Matthews - Charlotte Hotel Matthews

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 211 out of 602 reviews
5 - Excellent 35%
Rating 4 - Good. 228 out of 602 reviews
4 - Good 38%
Rating 3 - Okay. 105 out of 602 reviews
3 - Okay 17%
Rating 2 - Poor. 33 out of 602 reviews
2 - Poor 5%
Rating 1 - Terrible. 25 out of 602 reviews
1 - Terrible 4%




Staff & service




Property conditions & facilities

1/5 Terrible

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
no privacy for the bathroom. The door to the hallway didn't close all the way. The exhaust in the shower didn't work. Very bad experience.
Stayed 5 nights in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Not nasty and ran down... a plus in Charlotte unless you pay $$$.
Stayed 1 night in Nov 2021

2/5 Poor

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not as clean as I expected honestly to expensive for how the second floor look room bathroom very small and door knob screws came out drug dealers everywhere weed all in the air staff very loud don’t let the outside foul you
Stayed 4 nights in Oct 2021

2/5 Poor

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
So let me start by saying that this hotel provided quite the experience….. if you are looking for a hotel that offers a little bit of everything, look no further! 1. The room….. so basically multiple things were broken/did not work in the room. A. The TV. Idk if they use some junky satellite but the channels pushed every 5 seconds to the point that we said screw this and bought an iPhone adapter at Best Buy for $65. B. The lamp shades kept falling off. C. The towel hook in the bathroom kept falling off the wall. D. The safe did not work in the room. E. The shower head sprayed water over the top of the shower door so we had to wrap a towel around it to prevent the whole bathroom from becoming a wet death trap. 2. Cleaning…. We were there 2 nights. They did not clean our room or anything the whole time we were there. We also left multiple times for hours throughout our stay and no one ever came to clean the room or refresh the towels. 3. The “ambience”.:.. our neighbors decided to have some kind of party with the room across the hall complete with screaming kids, music, and marijuana until 2am. And no I’m not being dramatic. We called the front desk and went down there and they let us know they have had multiple issues with these people but would handle it…. But do not fear because the police were already there. Apparently…. A 4 year old girl was found wandering the 3rd floor and they could not find her parents. So the cops were there.
Stayed 2 nights in Oct 2021

2/5 Poor

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy caro por la calidad del hotel, parece un motel :( o deberia costar mas que $50 la noche
Stayed 2 nights in Sep 2021