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Comfort Inn Matthews - Charlotte

Photo gallery for Comfort Inn Matthews - Charlotte

Exterior
Seasonal outdoor pool
Room, 1 King Bed, Accessible, Non Smoking | Down comforters, pillowtop beds, desk, laptop workspace
Standard Room, 1 King Bed, Non Smoking | Down comforters, pillowtop beds, desk, laptop workspace
Room, 1 King Bed, Accessible, Non Smoking | Down comforters, pillowtop beds, desk, laptop workspace

Overview of Comfort Inn Matthews - Charlotte

Comfort Inn Matthews - Charlotte

2.5 star property

8.2/10 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
Map
1718 Windsor Crossing Dr., Matthews, NC, 28105

Guests rated this location 9.1/10 - Wonderful

Explore the area

  • Popular LocationMatthews Heritage Museum3 min drive
  • Popular LocationNovant Health Matthews Medical Center3 min drive
  • Popular LocationMatthews Community Center4 min drive
  • AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)24 min drive

Room options

About this area

Matthews

Located in Matthews, Comfort Inn Matthews - Charlotte is in an area with good shopping. Bowlero Matthews and Sportsplex at Matthews are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit SouthPark Mall and Independence Shopping Center. Looking to enjoy an event or a game? See what's going on at Spectrum Center or Bank of America Stadium. Spend some time exploring the area's activities, including golfing.
Visit our Matthews travel guideOpens in a new window
Map

What's nearby

  • Matthews Heritage Museum - 3 min drive
  • Novant Health Matthews Medical Center - 3 min drive
  • Matthews Community Center - 4 min drive
  • Sportsplex at Matthews - 5 min drive
  • Idlewood Shopping Center - 6 min drive

Getting around

  • Charlotte Station - 16 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 24 min drive

Restaurants

  • Chick-Fil-A - 6 min walk
  • McDonald's - 1 min walk
  • Starbucks - 3 min drive
  • McAlister's Deli - 3 min drive
  • Miki's Restaurant - 19 min walk

About this property

Comfort Inn Matthews - Charlotte

Property highlights
A free breakfast buffet, laundry facilities, and a fireplace in the lobby are just a few of the amenities provided at Comfort Inn Matthews - Charlotte. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • A seasonal outdoor pool
  • Free self parking
  • A TV in the lobby, coffee/tea in the lobby, and meeting rooms
  • Multilingual staff, a front-desk safe, and a 24-hour front desk
  • Guest reviews say good things about the helpful staff and proximity to shopping
Room features
All 93 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi. Guests reviews speak well of the comfortable rooms at the property.
More amenities include:
  • Pillowtop mattresses, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch HDTVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Multilingual staff

Business services

  • 1,800 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Similar properties

See similar properties

Matthews
Matthews
Guest rating 4+
Guest rating 4+
Business friendly
Business friendly
Free WiFi
Free WiFi
2 star
2 star
Hotel
Hotel
Air conditioned
Air conditioned

Policies

Check-in

Check-in from 3:00 PM - 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 15 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from September to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Matthews
Comfort Inn Matthews
Comfort Inn Matthews Charlotte Hotel
Comfort Inn Matthews Charlotte
Matthews Comfort Inn
Comfort Inn Charlotte Hotel
Comfort Inn Matthews Charlotte
Comfort Inn Matthews - Charlotte Hotel
Comfort Inn Matthews - Charlotte Matthews
Comfort Inn Matthews - Charlotte Hotel Matthews

Frequently asked questions

Does Comfort Inn Matthews - Charlotte have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Comfort Inn Matthews - Charlotte?

As of Mar 27, 2023, prices found for a 1-night stay for 2 adults at Comfort Inn Matthews - Charlotte on Apr 2, 2023 start from $82.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Comfort Inn Matthews - Charlotte pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Comfort Inn Matthews - Charlotte?

Self parking is free at this property.

What time is check-in at Comfort Inn Matthews - Charlotte?

Check-in is from 3:00 PM - 4:00 AM. Early check-in is available for a fee of USD 15 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Comfort Inn Matthews - Charlotte?

Check-out is at 11 AM.

Where is Comfort Inn Matthews - Charlotte located?

Situated in Matthews, this hotel is within 2 mi (3 km) of Novant Health Matthews Medical Center, Matthews Heritage Museum, and Bowlero Matthews. Matthews Community Center and Sportsplex at Matthews are also within 3 mi (5 km).

Can I cancel my reservation for free at Comfort Inn Matthews - Charlotte and receive a full refund?

Yes, Comfort Inn Matthews - Charlotte offers free cancellation on select room rates, because flexibility matters! Please refer to Comfort Inn Matthews - Charlotte cancellation policy on our site for more details about any exclusions or requirements.

Comfort Inn Matthews - Charlotte Reviews

Comfort Inn Matthews - Charlotte Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 419 out of 999 reviews" "
" "10 - Excellent 42%
Rating 8 - Good. 370 out of 999 reviews" "
" "8 - Good 37%
Rating 6 - Okay. 118 out of 999 reviews" "
" "6 - Okay 12%
Rating 4 - Poor. 62 out of 999 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 30 out of 999 reviews" "
" "2 - Terrible 3%

8.2/10

Cleanliness

8.7/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

8/10 Good

Lisa, Martinez

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean. I had a room on the parking lot side so it could be a little noisy for someone who is a light sleeper. The breakfast ends early (9:00 a.m.) on weekdays. 9:30 or 10:00 would be better.
Stayed 1 night in Mar 2023

8/10 Good

Lora

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed at this location several times. I was a little disappointed this time. The room smelled of smoke and the spray they used to try to cover it up.
Stayed 1 night in Mar 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
I did not like the loud fan that came on automatically in the bathroom.
Stayed 1 night in Mar 2023

8/10 Good

Suman

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s nice
Stayed 1 night in Mar 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Mar 2023

10/10 Excellent

Stanley

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price, Breakfast, clean room, good location
Stayed 1 night in Feb 2023

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again
Stayed 2 nights in Feb 2023

4/10 Poor

Tracy

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel definitely needs a spruce up. It looks and feels old, furnishings need a good deep clean or replacing. Linen needs replacing very stained
Stayed 4 nights in Feb 2023

10/10 Excellent

thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 1 night in Feb 2023

4/10 Poor

Ashley

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Dirty and the staff was very rude. Never said hi.
Stayed 4 nights in Feb 2023