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The Ritz-Carlton, Charlotte

Photo gallery for The Ritz-Carlton, Charlotte

Exterior
Indoor pool
Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Overview of The Ritz-Carlton, Charlotte

The Ritz-Carlton, Charlotte

5.0 star property

4.5/5 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
201 East Trade Street, Charlotte, NC, 28202

Explore the area

  • Popular LocationEpiCentre1 min walk
  • Popular LocationSpectrum Center3 min walk
  • Popular LocationBank of America Stadium15 min walk
  • AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)11 min drive

Room options

About this area

Charlotte

The Ritz-Carlton, Charlotte is located in Charlotte Center City, a neighborhood in Charlotte, and is in the entertainment district and near a metro station. NASCAR Hall of Fame and Bechtler Museum of Modern Art are cultural highlights, and travelers looking to shop may want to visit EpiCentre and SouthPark Mall. Looking to enjoy an event or a game? See what's going on at Spectrum Center or Bank of America Stadium. Take an opportunity to explore the area for water adventures such as rafting and other activities like golfing.

What's nearby

  • EpiCentre - 1 min walk
  • Bank of America Corporate Center - 1 min walk
  • Spectrum Center - 3 min walk
  • Blumenthal Performing Arts Center - 3 min walk
  • Bank of America Stadium - 15 min walk

Getting around

  • Charlotte Transportation Center Station - 2 min walk
  • Charlotte Station - 6 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 11 min drive

Restaurants

  • Bentley's on 27 - 2 min walk
  • Mert's Heart and Soul - 2 min walk
  • 112 Tryon Plaza - 3 min walk
  • Caffe Siena - 3 min walk
  • Vapiano Charlotte - 3 min walk

About this property

The Ritz-Carlton, Charlotte

5-star luxury hotel located in Charlotte Center City
Near Spectrum Center and Charlotte Convention Center, The Ritz-Carlton, Charlotte provides a poolside bar, a coffee shop/cafe, and dry cleaning/laundry services. Indulge in a massage, a body scrub, and a detox wrap at The Ritz-Carlton Spa, the onsite spa. The onsite American cuisine steakhouse, BLT Steak, features brunch. Free WiFi in public areas is available to all guests, along with a fireplace in the lobby and 4 bars.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking, plus valet parking (surcharge)
  • Full breakfast (surcharge), limo/town car service, and an area shuttle
  • An electric car charging station, express check-out, and concierge services
  • Guest reviews say good things about the dining options, bar, and pool
Room features
All 146 rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
Extra amenities include:
  • Frette Italian sheets, pillowtop mattresses, and down comforters
  • Bathrooms with free toiletries and hair dryers
  • 42-inch Smart TVs with Netflix and cable channels
  • Free infant beds, daily housekeeping, and desks

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 40 per day)
  • Electric car charging station on site
  • Area shuttle
  • Limo/town car service

Food and drink

  • Breakfast available for a fee: USD 28-100 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 4 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • BLT Steak
  • K Lounge
  • The Punch Room
  • Bar Cocoa
  • Hidden Wine

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms - 8

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Frette Italian sheets
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch Smart TV
  • Cable channels
  • Netflix

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: between USD 28 and USD 100 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Valet parking fee: USD 40 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Charlotte Ritz-Carlton
Ritz-Carlton Charlotte
Ritz-Carlton Hotel Charlotte
Ritz-Carlton Charlotte Hotel
The Ritz-Carlton, Charlotte Hotel Charlotte
The Ritz Carlton Charlotte
The Ritz-carlton
Charlotte Hotel Charlotte
The Ritz-Carlton, Charlotte Hotel
The Ritz-Carlton, Charlotte Charlotte
The Ritz-Carlton, Charlotte Hotel Charlotte

Frequently asked questions

Does The Ritz-Carlton, Charlotte have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Ritz-Carlton, Charlotte?

As of Nov 26, 2022, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Charlotte on Dec 9, 2022 start from $499.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Charlotte pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Ritz-Carlton, Charlotte?

Self parking is free at this property.

What time is check-in at The Ritz-Carlton, Charlotte?

Check-in is from 4 PM - midnight.

What time is check-out at The Ritz-Carlton, Charlotte?

Check-out is at noon.

Where is The Ritz-Carlton, Charlotte located?

Located in Charlotte Center City, this luxury hotel is within a 5-minute walk of EpiCentre and Spectrum Center. Charlotte Convention Center and Bechtler Museum of Modern Art are also within 10 minutes. Charlotte Transportation Center Station is only a 2-minute walk and 3rd St - Convention Center Station is 5 minutes.

Can I cancel my reservation for free at The Ritz-Carlton, Charlotte and receive a full refund?

Yes, The Ritz-Carlton, Charlotte offers free cancellation on select room rates, because flexibility matters! Please refer to The Ritz-Carlton, Charlotte cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 166 out of 232 reviews" "
" "5 - Excellent 72%
Rating 4 - Good. 34 out of 232 reviews" "
" "4 - Good 15%
Rating 3 - Okay. 19 out of 232 reviews" "
" "3 - Okay 8%
Rating 2 - Poor. 8 out of 232 reviews" "
" "2 - Poor 3%
Rating 1 - Terrible. 5 out of 232 reviews" "
" "1 - Terrible 2%

4.8/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

4.6/5

Eco-friendliness

5/5 Excellent

Christene
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go to Charlotte just to stay here!
Most amazing stay I have ever had at a hotel. Top notch rooms and service
Stayed 3 nights in Aug 2022

5/5 Excellent

Robert
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay! 10/10 highly recommend Charlotte Ritz Carlton!
Stayed 2 nights in Jul 2022

1/5 Terrible

Randal
Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel asked what time I would be arriving and I told them 2PM. I arrived at 2 and they said they would let me know and they guaranteed 4PM check in. I saw people come straight in and get their room. I asked again at 4:30 and they said they would let me know when it was ready. I had to fuss, after they told me it was first come, first serve and I told them I saw people come in and get their room. I finally got another room. I got a text at 7:48 saying my room original room was ready. My concert started at 4. Horrible experience!!
Stayed 1 night in Jun 2022

3/5 Okay

Amy
Business traveler
Not the Ritz I was knew.
The staff behind the desk was unsure how long it took to get to the airport, the room had very stained carpet, and the whole place needs an update. Disappointing for an expensive name brand.
Stayed 1 night in May 2022

5/5 Excellent

Marietta
Stayed 1 night in Apr 2022

5/5 Excellent

Donna
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2022

4/5 Good

Philip
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was extremely comfortable.
Stayed 1 night in Apr 2022

4/5 Good

Melanie, Bear
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: convenience to restaurants, convention centers, pleasant staff Cons: Overpriced for what ths hotel offers.
Stayed 4 nights in Mar 2022

5/5 Excellent

Margaret
Stayed 1 night in Mar 2022

3/5 Okay

George
Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only real issue was the fact that we got little sleep due to noise from the street. Cars racing, people yelling, sirens, gunshots. Such a shame as our room was beautifull and the facilities and staff were top notch.
Stayed 2 nights in Mar 2022