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Hyatt Place Charlotte Downtown

Photo gallery for Hyatt Place Charlotte Downtown

In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
View from room
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Overview of Hyatt Place Charlotte Downtown

Hyatt Place Charlotte Downtown

3.0 star property

4.2/5 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Gym
Map
222 South Caldwell Street, Charlotte, NC, 28202

Explore the area

  • Popular LocationSpectrum Center4 min walk
  • Popular LocationEpiCentre4 min walk
  • Popular LocationBank of America Stadium17 min walk
  • AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)11 min drive

Room options

About this area

Charlotte

Hyatt Place Charlotte Downtown is located in Charlotte Center City, a neighborhood in Charlotte, and is near the airport and near a metro station. Carowinds Theme Park and NASCAR Hall of Fame are local attractions and those in the mood for shopping can visit EpiCentre and Tryon Mall. Looking to enjoy an event or a game? See what's going on at Spectrum Center or Bank of America Stadium. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Spectrum Center - 4 min walk
  • NASCAR Hall of Fame - 4 min walk
  • EpiCentre - 4 min walk
  • Charlotte Convention Center - 5 min walk
  • Bank of America Stadium - 17 min walk

Getting around

  • 3rd St - Convention Center Station - 3 min walk
  • Charlotte Station - 10 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 11 min drive

Restaurants

  • Fleming's - 6 min walk
  • Bentley's on 27 - 6 min walk
  • Blackfinn - 7 min walk
  • BLT Steak - 7 min walk
  • City Smoke - 8 min walk

About this property

Hyatt Place Charlotte Downtown

3-star hotel located in Charlotte Center City
Spectrum Center and Charlotte Convention Center are located near Hyatt Place Charlotte Downtown, which provides free full breakfast, a grocery/convenience store, and a rooftop terrace. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and dry cleaning/laundry services.
Other perks include:
  • Swimming pool
  • Valet parking (surcharge), express check-out, and tour/ticket assistance
  • Smoke-free premises, meeting rooms, and express check-in
  • An elevator, luggage storage, and a 24-hour front desk
  • Guest reviews say good things about the helpful staff and location
Room features
All 172 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the comfortable rooms at the property.
More amenities include:
  • Sofa beds and free cribs/infant beds
  • Bathrooms with designer toiletries and hair dryers
  • 42-inch flat-screen TVs with Netflix, Hulu, and streaming services
  • Refrigerators, premium channels, and coffee/tea makers

Languages

Chinese (Mandarin), English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 38 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available weekdays 6:30 AM–9:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Swimming pool

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Refrigerator
  • Sofa bed

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Conference space (2000 square feet)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Hulu
  • MP3 dock
  • Netflix
  • Premium channels
  • Satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 3 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The check-in location differs from the property location; to check in, go to 459 East Third Street
Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from March 13 2022 to September 1 2023 (dates subject to change):
  • Swimming pool
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Outdoor pool
The following facilities are closed on Sunday and Monday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 38 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Long-term renters welcome
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place Charlotte Downtown
Hyatt Place Hotel Charlotte Downtown
Hyatt Place Charlotte Downtown Hotel
Hyatt Place Charlotte Hotel
Hyatt Charlotte Charlotte
Hyatt Place Charlotte Downtown Hotel
Hyatt Place Charlotte Downtown Charlotte
Hyatt Place Charlotte Downtown Hotel Charlotte

Frequently asked questions

Does Hyatt Place Charlotte Downtown have a pool?

Yes, this property has a pool. The pool will be unavailable from March 13 2022 to September 1 2023 (dates subject to change).

How much does it cost to stay at Hyatt Place Charlotte Downtown?

As of Dec 4, 2022, prices found for a 1-night stay for 2 adults at Hyatt Place Charlotte Downtown on Dec 25, 2022 start from $156.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Place Charlotte Downtown pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hyatt Place Charlotte Downtown?

Valet parking is available for USD 38 per night.

What time is check-in at Hyatt Place Charlotte Downtown?

Check-in is from 3 PM - 3 AM.

What time is check-out at Hyatt Place Charlotte Downtown?

Check-out is at noon.

Where is Hyatt Place Charlotte Downtown located?

Located in Charlotte Center City, this hotel is within a 10-minute walk of Spectrum Center and Charlotte Convention Center. Bank of America Stadium is 0.9 mi (1.4 km) away. 3rd St - Convention Center Station is only a 3-minute walk and Charlotte Transportation Center Station is 6 minutes.

Can I cancel my reservation for free at Hyatt Place Charlotte Downtown and receive a full refund?

Yes, Hyatt Place Charlotte Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to Hyatt Place Charlotte Downtown cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 544 out of 1007 reviews" "
" "5 - Excellent 54%
Rating 4 - Good. 277 out of 1007 reviews" "
" "4 - Good 28%
Rating 3 - Okay. 97 out of 1007 reviews" "
" "3 - Okay 10%
Rating 2 - Poor. 47 out of 1007 reviews" "
" "2 - Poor 5%
Rating 1 - Terrible. 42 out of 1007 reviews" "
" "1 - Terrible 4%

4.4/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

melanie, Creswell
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice. I had to get used to vallet parking because I’m from the country and we park in the parking lot at the hotel but otherwise everything was nice!

4/5 Good

Tamara, Aurora
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What we liked: -- Staff was friendly & helpful -- Suite was a good size -- Suite amenities were OK, but would have been nice to have a microwave -- Entire property was clean & well maintained -- Hotel is well located. We walked everywhere (including to restaurants & football stadium) -- Hotel’s free breakfast was good -- The Placery, the hotel’s 24/7 café has decent food and good service, but we were disappointed that they don't do room service (more on that below). -- Check-in & Check-out were easy. What could have been better: -- Based on the Expedia amenities description of the hotel, room service was supposed to be included. But it’s not, and this is the 2nd time Expedia amenity hotel info has been incorrect about this specific amenity. My advice: Call the hotel first to confirm amenities before making the reservation. -- The Expedia reservation confirmation document we received had incorrect information. The document noted the check in location for this hotel was supposed to be at an entirely different location. This didn’t make sense to us, so we called the hotel directly the night before & learned this info was incorrect. The confirmation document also noted that daily maid service at this hotel was mandatory, whether a guest needed or wanted the service. We confirmed with the hotel that this information was also incorrect. My advice: After reserving, confirm all info with hotel.

4/5 Good

linda
Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice and helpful.
Stayed 3 nights in Nov 2022

5/5 Excellent

David
Business traveler
Liked: Cleanliness, staff & service, amenities
Definitely stay again
Stayed 5 nights in Nov 2022

5/5 Excellent

Brandon
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and informative. Paying for parking is inconvenient.
Stayed 1 night in Oct 2022

5/5 Excellent

Alison
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view, very clean, and nice staff!
Stayed 1 night in Oct 2022

5/5 Excellent

Thomas
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked being close to walking options for dinner and shopping.
Stayed 2 nights in Oct 2022

2/5 Poor

harris
Disliked: Amenities, property conditions & facilities
one of the two elevators was out, valet for guests was overbooked due to concert goers not staying at hotel. missed wake up calls. Could have been better but not awful by any means.
Stayed 2 nights in Oct 2022

3/5 Okay

Donald Scott
Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location was perfect for our trip and staff was pleasant and professional. Why check in is on the 10th floor is beyond me
Stayed 3 nights in Oct 2022

2/5 Poor

Tawanda
Traveled with family