Hyatt Place Charlotte Downtown

Photo gallery for Hyatt Place Charlotte Downtown

Featured Image
Rooftop Pool
Rooftop Pool
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Overview of Hyatt Place Charlotte Downtown

Hyatt Place Charlotte Downtown

3 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
222 South Caldwell Street, Charlotte, NC, 28202

Explore the area

  • Popular LocationSpectrum Center4 min walk
  • Popular LocationEpiCentre7 min walk
  • Popular LocationBank of America Stadium17 min walk
  • AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)11 min drive

Choose dates to view prices

About this area

Charlotte

Located in Charlotte, Hyatt Place Charlotte Downtown is in the city center and near the airport. NASCAR Hall of Fame and Discovery Place are local attractions and those in the mood for shopping can visit EpiCentre and Charlotte Regional Farmers Market. Looking to enjoy an event or a game while in town? See what's happening at Spectrum Center or Truist Field. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Spectrum Center - 4 min walk
  • NASCAR Hall of Fame - 4 min walk
  • EpiCentre - 7 min walk
  • Bank of America Corporate Center - 9 min walk
  • Bank of America Stadium - 17 min walk

Getting around

  • Charlotte Station - 3 min drive
  • 3rd St - Convention Center Station - 3 min walk
  • Charlotte-Douglas International Airport (CLT) - 11 min drive

Restaurants

  • Fleming's — 6 min walk
  • Bentley's on 27 — 6 min walk
  • Amelie's French Bakery — Uptown — 6 min walk
  • Blackfinn — 7 min walk
  • Vida Vida — 7 min walk

About this property

Hyatt Place Charlotte Downtown

3-star Charlotte hotel in Charlotte Center City with free breakfast
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free full breakfast and free WiFi in public areas are also provided. Additionally, a coffee shop/café, a rooftop terrace, and a 24-hour business center are onsite. All 172 rooms provide conveniences like sofa beds and refrigerators, plus free WiFi and flat-screen TVs with satellite channels. Guests will also find MP3 docks, Netflix, and room service.
Hyatt Place Charlotte Downtown offers 172 air-conditioned accommodations with MP3 docking stations and safes. 42-inch flat-screen televisions come with premium satellite channels and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 28 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Swimming pool

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Refrigerator
  • Sofa bed

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • German
  • Spanish

Business services

  • 24-hour business center
  • Conference space (2000 square feet)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • MP3 dock
  • Netflix
  • Premium channels
  • Satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 3 AM
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

The check-in location differs from the property location; to check in, go to 459 East Third Street
Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from August 26 2021 to April 30 2022 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: USD 28 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, and Diners Club; cash is not accepted
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place Charlotte Downtown
Hyatt Place Hotel Charlotte Downtown
Hyatt Place Charlotte Downtown Hotel
Hyatt Place Charlotte Hotel
Hyatt Charlotte Charlotte
Hyatt Place Charlotte Downtown Hotel
Hyatt Place Charlotte Downtown Charlotte
Hyatt Place Charlotte Downtown Hotel Charlotte

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 519 out of 943 reviews
5 - Excellent 55%
Rating 4 - Good. 273 out of 943 reviews
4 - Good 29%
Rating 3 - Okay. 75 out of 943 reviews
3 - Okay 8%
Rating 2 - Poor. 40 out of 943 reviews
2 - Poor 4%
Rating 1 - Terrible. 36 out of 943 reviews
1 - Terrible 4%

4.5/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
To sum it up in one sentence. Every time im in Charlotte I will be staying there. 😌
Stayed 1 night in Oct 2021

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a conference - had very little interaction with staff but area was clean and enjoyable
Stayed 4 nights in Oct 2021

3/5 Okay

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the fact that there was no housekeeping each day. When I called down to the front desk they said that you have to schedule each day. Why would you have to schedule housekeeping? I never once heard of that in a hotel. It should be automatic. That means no fresh towels each day unless you request them. Outrageous.
Stayed 3 nights in Oct 2021

5/5 Excellent

Traveled with group, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff was awesome
Stayed 3 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first stay at Hyatt was excellent!!! We would definitely stay again!!!! The ROADRUNNERS!!!
Stayed 1 night in Oct 2021