Very helpful employees...
Azerbaijan Airlines provided a very smooth and on time flight. My special request vegetarian meals were better than I anticipated. The inflight entertainment was also good. The 10 hour flight went by more quickly than most flights of that length.
I had stressful10 days from booking date till airport . He reason was misspelled name on my ticket that issued incorrectly from web site system due to turkish letter ü in my name . Till last minuge Airline refused to correct it and did not guarantee me traveling with purchased ticket. I kept contacting with Expedia and Airline agents 7/24 during 10 days. Expedia agents assured me that they sent internal message while Turkish Airliness keep sending feedback emails that is message sent by agent is not guarantee travel tge final decision will be at airport anyhow they did their best to cancel my flight with charge and buy new ticket which already increased to double price but I did not do that and went to airport so nervous thanks we were able to fly but still had some stress about return because its another country we will see. Due to very stressful booking agent Fatima from Expedia apologies and told me she transfered $50 coupon for hotel in my account which will be valid for 1 year but I cannot see it in my account.
Very pleasant experience! Arrived on time amd very good legroom for a low cost carrier. Highly recommend!
Aircraft is very old and seats are not very comfortable
Infant seat is very tight
Overall a very good flight. Thank you
Late take off
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|Destination Airport||Heydar Aliyev Intl.|
|Destination Airport IATA Code||GYD|
|Destination City Name||Baku|