My mother found the assistance very helpful (being 88 yrs old) - made the travel less stressful.
It was an older plane but seats were still just fine.
Staff and service was amazing as always! Seats & overall comfort was awful as always!
I have never used United Airlines before, and what a lovely surprise to find an airline that still believes in excellence and customer service.
Flights delayed x 2: Dallas to Tucson and Chicago to Evansville
We would have liked our seats to be together.
I will never forget the lady at EVV 12-23 who sat hidden at the AA baggage check in then telling us we are 4 minutes late because we went to the only visible baggage check in that happen to be Delta when we went to the American Airline baggage check in She then stood up and said we could fly but our luggage could not then found out there was complimentary checked bags upon boarding .. if she would have not been sitting on the job beneath the counter on her cell phone and visible it’s unlikely we would have got in the right line for baggage check .. this woman cost us our whole first day and money our baggage was also misplaced and had to track it down because it ARRIVED EARLIER THAN WE DID .. she did nothing to help us .. I wish they could play back the video to see when we parked our car and when we were actually in line with Delta the only one visible and that she was hidden as it appeared those lines were closed .. so disappointed in this woman and we actually pay extra to fly from this airport rather than driving and now losing 8 hours of our trip or more it may have been worth the drive because this woman has no cuth about her position and what she inflicts with poor work ethics
The only problem I thought I might have was catching my connecting flight but the connection got delayed as well so it turned out just right.
Actually the situation was difficult. Weather in Florida grounded all planes and we missed our connecting flight in Atlanta which should have taken us to Evansville. There were no more flights going to Evansville. The lady in Sarasota helped me get 3 seats to Louisville which was the closest airport. The turbulence was awful and it was not a fun flight but the staff tried to make it less painful.
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|Destination Airport||Evansville Regional|
|Destination Airport IATA Code||EVV|
|Destination City Name||Evansville|