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Indoor pool
Mini-fridge, coffee/tea maker
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Guest reviews

4.6 out of 5 Wonderful
157 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air Conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Map

Explore the area

Popular LocationSichuan University6 min walk
Popular LocationChengdu IFS14 min drive
Popular LocationTaikoo Li17 min drive
AirportChengdu (CTU-Shuangliu Intl.)33 min drive

Choose dates to view prices

  • Executive Suite, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 1033 sq ft
    • River view
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Suite, 1 King Bed
  • Deluxe Room, 2 Twin Beds, River View

    Room amenities

    • 452 sq ft
    • River view
    • Sleeps 3
    • 2 Twin Beds
    More detailsDeluxe Room, 2 Twin Beds, River View
  • Horizon, Room, 2 Twin Beds, River View

    Room amenities

    • 517 sq ft
    • River view
    • Sleeps 3
    • 2 Twin Beds
    More detailsHorizon, Room, 2 Twin Beds, River View
  • Horizon, Room, 1 King Bed, River View

    5/5 guest room rating

    Room amenities

    • 517 sq ft
    • River view
    • Sleeps 3
    • 1 King Bed
    More detailsHorizon, Room, 1 King Bed, River View
  • Deluxe Room, 2 Twin Beds, City View

    5/5 guest room rating

    Room amenities

    • 517 sq ft
    • City view
    • Sleeps 3
    • 2 Twin Beds
    More detailsDeluxe Room, 2 Twin Beds, City View
  • Deluxe Room, 1 King Bed, City View

    5/5 guest room rating

    Room amenities

    • 452 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, City View
  • Deluxe Room, 1 King Bed, River View

    Room amenities

    • 517 sq ft
    • River view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, River View

About this area

Chengdu

Located in Chengdu, Shangri-la Hotel Chengdu is connected to a shopping center. Sichuan Museum of Science and Technology and Shufengya Yun are cultural highlights, and some of the area's landmarks include Wuhou Ci and Yong Ling. Relax and indulge in the area's health/beauty spa, or seek out an adventure with hiking/biking trails nearby.
Visit our Chengdu travel guide
View in a map
Popular Location

What's nearby

  • Sichuan University - 6 min walk
  • Wangjianglou Park - 3 min drive
  • Chengdu United States Consulate - 4 min drive
  • Chengdu IFS - 14 min drive
  • Taikoo Li - 17 min drive

Getting around

  • Luomashi Station - 5 min drive
  • South Railway Station - 8 min drive
  • AirportShuangliu Intl. Airport (CTU) - 33 min drive

Restaurants

  • Shang Palace — 1 min walk
  • Mooneys — 1 min walk
  • Enjoy Laundry Cafe — 12 min walk
  • Mondoli — 13 min walk
  • New School — 15 min walk

About this property

Shangri-la Hotel Chengdu

Luxury hotel connected to a shopping center in Chengdu with 2 restaurants
2 restaurants, an indoor pool, and a 24-hour health club are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, 2 coffee shops/cafés, and a spa tub are onsite. All 593 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi, free wired Internet, and TVs with satellite channels. Other amenities available to guests include sitting areas, 24-hour room service, and DVD players.
Shangri-la Hotel Chengdu offers 593 accommodations with DVD players and minibars. Accommodations offer separate sitting areas. Beds feature premium bedding. Satellite television is provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking
  • Electric car charging station
  • Parking height restrictions apply
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: CNY 145.75 per person
  • 2 restaurants and 2 coffee shops
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • 24-hour pool access
  • Aerobics classes
  • Children's pool
  • Indoor pool
  • Sauna
  • Shopping
  • Spa services
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • Dry cleaning service
  • DVD player
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • Business center
  • Meeting rooms
  • Conference space (32292 square feet)

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body treatments
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Accessible bathtub
  • Doorbell and phone notification
  • Handrails in stairways
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • 42-inch TV
  • Cable/satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 2 PM - midnight
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
Guests may be subject to health screenings for COVID-19 at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for CNY 408.0 per day
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 145.75 per person (approximately)
  • Rollaway bed fee: CNY 408.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Chengdu Shangri-la
Chengdu Shangri-la hotel
hotel Shangri-la Chengdu
Shangri-la Chengdu
Shangri-la Chengdu hotel
Shangri-la hotel Chengdu
Shangri La Chengdu
Shangri La Hotel Chengdu
Shangri La Chengdu
Shangri-la Hotel Chengdu Hotel
Shangri-la Hotel Chengdu Chengdu
Shangri-la Hotel Chengdu Hotel Chengdu

Frequently asked questions

Can I cancel my reservation for free at Shangri-la Hotel Chengdu and receive a full refund?
Yes, Shangri-la Hotel Chengdu offers free cancellation on select room rates, because flexibility matters! Please refer to Shangri-la Hotel Chengdu cancellation policy on our site for more details about any exclusions or requirements.
Does Shangri-la Hotel Chengdu have a pool?
Yes, this property has an indoor pool and a children's pool. Pool access is available 24 hours a day.
Is Shangri-la Hotel Chengdu pet-friendly?
No, pets are not allowed at this property.
How much is parking at Shangri-la Hotel Chengdu?
Self parking is free at this property.
What time is check-in at Shangri-la Hotel Chengdu?
Check-in is from 2 PM–midnight.
What time is check-out at Shangri-la Hotel Chengdu?
Check-out is at noon.
Where is Shangri-la Hotel Chengdu located?
This family-friendly Chengdu hotel is located in the historical district, within 1 mi (2 km) of Sichuan University, Taikoo Li, and Chengdu IFS. Tianfu Square is 2.3 mi (3.7 km) away. Sichuan Gymnasium Station is 28 minutes by foot and Huaxiba Station is 29 minutes.
4.6
Wonderful
5 - Excellent
106
4 - Good
37
3 - Okay
12
2 - Poor
2
1 - Terrible
0

4.7/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.5/5

Property conditions & facilities

3/5 Okay

Traveled with family
Stayed 1 night in Oct 2019

5/5 Excellent

Stayed 2 nights in Nov 2019

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shangri-La does it right.
I highly recommend staying in a room with business lounge access. They provide a buffer breakfast, afternoon tea and buffer happy hour. A lovely stay.
Stayed 4 nights in Oct 2019

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
React and solve the issue promptly. Staffs are pleasant and helpful. Food is good and fresh.
Stayed 2 nights in Aug 2019

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Horizon Club is a Must have to differentiate from other hotels and service..
Stayed 6 nights in Mar 2019

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