Chepstow Vacations from $966

Overall great value for money. There were only a couple of small issues in the bathroom, but nothing major. The hotel was super clean and the staff were extremely friendly and helpful. All in all, a very good stay.

The service of the staff was excellent and car parking is free. However, the plug sockets next to the bed required moving the bedside tables, so if you want to use any electrical devices whilst in bed, you had to use the sockets across the room. The toilet positioned in the room were too close to the wall and the handles to open the windows were loose and call fall out anytime.

We had travelled about 190 miles for a wedding, arriving about 12:30 and looking for suitable facilities to change in, only to be offered the use of the disabled toilet. Far from ideal, but we managed. The room like the hotel looked dated, with only 1 packet of biscuits for the 2 of us, only bathroom amenities was a small round of hand soap, a pump dispenser of soap and shampoo over the bath, and the shower wasn't up to much either. The location and views were really nice.

The staff were lovely. The room had some issues. The lighting was poor especially the communal corridor. Couldnt see to insert the door key. No facial tissues. The dressing table was unstable and wobbled. Breakfast was excellent, dinner not so. My main portion was paltry. A discount of £2.40 was offered as compensation, not enough. There was a horrid smell of old refuse and greasy food in the communal corridors. The views and location were exceptional. The staff were helpful and lovely. Not the best value unfortunately.

Location is perfect, close to lots of things to do and see. The staff are all very nice and friendly, can't folt them at all. The room we stayed in could do with a bit of an upgrade in the bathroom and a freshen up but it was still a nice enough stay. Food was beautiful, dining room was very clean and nicely presented. Would highly recommend.