Front desk was very pleasant, the room needs some updating, little things here and there that need attention. Looks like it's getting updated though. The front lobby has a lot to be desired. Bathroom doesn't work, and is half gutted but still labeled as a restroom. No one was at the desk, so I just walked into that room realized quickly it was not in order. This is a no frill hotel, no breakfast, no pool, no hot tub. The hotel itself is located behind a shopping mall, I thought my gps was leading me astray. Bed was comfortable.