Room type

Standard Room, Balcony

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Standard Garden View or Pool View

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Superior Room

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Get an overview of this hotelFamily-friendly hotel with restaurant and outdoor pool

Location

This family-friendly hotel is located in the city center, within 2 mi (3 km) of Pyramid of Kukulkan, Court of the Thousand Columns, and Chichen Itza. Cenote Ik kil is 3.6 mi (5.8 km) away.

Hotel Features

A restaurant, an outdoor pool, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a coffee shop/café are onsite.

Room Amenities

All 40 individually furnished rooms feature minibars and room service. For a bit of entertainment, guests will find LED TVs with cable channels, and other amenities include balconies and rainfall showerheads.

Hotel Amenities

Hotel Amenities

Hotel Chichen Itza features an outdoor pool and a fitness center. The hotel offers a restaurant and a coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. High-speed wireless Internet access is complimentary.

This family-friendly hotel also offers tour/ticket assistance, multilingual staff, and a garden. Complimentary self parking is available on site.

  • 24-hour front desk 
  • Bar/lounge 
  • Pool umbrellas 
  • Breakfast available (surcharge) 
  • Coffee shop or café 
  • Dry cleaning/laundry service 
  • Fitness facilities 
  • Free self parking 
  • Free WiFi 
  • Garden 
  • Laundry facilities 
  • Luggage storage 
  • Multilingual staff 
  • Number of buildings/towers - 1 
  • Number of floors - 2 
  • Outdoor pool 
  • Picnic area 
  • Poolside bar 
  • Porter/bellhop 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Television in lobby 
  • Total number of rooms - 40 
  • Tours/ticket assistance 
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Family Friendly Amenities

  • Cribs/infant beds (complimentary)  
  • Free Wi-Fi  
  • Laundry facilities  
  • Outdoor pool  
  • Rollaway/extra beds available  

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Air conditioning 
  • Balcony 
  • Cable TV service 
  • Climate control 
  • Coffee/tea maker 
  • Free toiletries 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Desk 
  • Dial-up Internet access (surcharge) 
  • Hair dryer (on request) 
  • Individually furnished 
  • Iron/ironing board (on request) 
  • LED TV 
  • Minibar 
  • Phone 
  • Private bathroom 
  • Rainfall showerhead 
  • Rollaway/extra beds available 
  • Room service (limited hours) 
  • Turndown service 
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Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

LOS ARCOS - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Xtabay - Onsite bar.

Room service (during limited hours) is available.

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Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding/rental on site 
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Spa Services

  • Massages 

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible path of travel 
  • In-room accessibility 

Hotel Policies

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 12 years old stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

24-hour check-in

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Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for full breakfast: MXN 162 per person (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

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