奇普切斯古堡

Great location, affordable apartment for a large group. Metro link directly outside the door to connect you to Newcastle. Apartment in great condition and would recommend this place. Check in was difficult as you need to communicate with host over phone to retrieve the code to access the key but apart from that it was great. Security deposit usually scares me from booking with places as i have been scammed before but rest assured there is no scamming here, with the host very kind when spoke on the phone.

Staff member entered dining room 5 times before asking about our breakfast order, started thinking we were invisible. Asked what gluten free hot food they had and was told toast.not very helpful.did manage to order breakfast minus 3 items in the end but they could have done better with their service. when checking out they didn't care either, didn't ask if everything was ok,they were halfway up the stairs with washing etc. restaurant next door had no gluten free menu,but did manage to order food,but thought was a bit expensive for basically a curry.2 staff members had to ask our drinks order as the 1st was in training and wasn't much use taking order.