Viajes a Cicalengka Todo Incluido Vuelo + Hotel

Excelente

Very poor room condition. I have booked and put additional remark for non smoking room, end up I was assigned to the smoking allowed room. Called to front desk complaint and yet they only allowed to change the room next day. This is not the proper way of handling such important matters that disturb your customer from sleeping. The bathroom is scary, a lot of dark spot and mold nearby the amenities. Even the shower gel pump out from bottle also contain black mold. This is unacceptable. Next day change the room for me, no extra compensation and apologies. But the bathroom condition is the same. Black spot and mold everywhere ! Very poor maintenance hotel and extremely poor sound proofing. I can hear the motor and car outside 24 hours non stop. Avoid this property even this is under Marriott brand, I choose Moxy because of this, but this is such a let down.