Cistern Tours

very nice, clean, comfy hotel with excellent staff

The hotel is in good condition and is recently built. The room was clean and the bed was comfortable. However we did notice was there was no in room coffee machine or option. The workout gym was poorly furnished and there was a seminar room with glass window looking into the gym space. I intended to use the sauna but the use was an extra charge. Same with the parking which came with a fee of 29 euro. One last thing to note is that there is no food option for the hotel for dinner, and the access to restaurants is quite limited and a good walk away. The hotel staff however did call another hotel who provided a van for us to eat at their restaurant. A 15 minute drive away. Nice of them to do that but not the same as eating at the hotel itself.

The room we occupied was on the 21st Floor with amazing views over this delightful city. The room was of adequate size but short of storage space for a longer stay. The staff were very courteous and handled our queries with knowledge and experience. Special mention should be made of Boris who served us in the restaurant and the coffee shop and went far and beyond the norm to ensure our stay was pleasant and our needs were met.