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Outdoor pool
Outdoor pool
Outdoor pool
In-room safe, desk, laptop workspace, iron/ironing board

Guest reviews

4.3 out of 5 Excellent
564 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air Conditioning
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays

Map

Explore the area

Popular LocationAmerican Consulate5 min walk
Popular LocationPlaza Las Misiones9 min walk
Popular LocationStar Medica Hospital Ciudad Juarez210 min walk
AirportCiudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)20 min drive

Choose dates to view prices

  • Standard Room (1 Queen Bed)

    4.5/5 guest room rating

    Room amenities

    • 258 sq ft
    • Sleeps 2
    More detailsStandard Room (1 Queen Bed)
  • Junior Suite, 1 King Bed with Sofa bed

    Room amenities

    • 516 sq ft
    • City view
    • Sleeps 4
    More detailsJunior Suite, 1 King Bed with Sofa bed
  • Standard Room, 2 Double Beds

    4.7/5 guest room rating

    Room amenities

    • 258 sq ft
    • Sleeps 4
    More detailsStandard Room, 2 Double Beds
  • Room Standard With Street View

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Full Sofa Bed(s) and 1 Queen Bed(s)
    More detailsRoom Standard With Street View
  • Room Standard

    Room amenities

    • Sleeps 4
    • 2 Full Bed(s)
    More detailsRoom Standard

About this area

Ciudad Juarez

Hotel Mesaluna Near American Consulate is located in Ciudad Juarez. El Paso Zoo and La Rodadora Espacio Interactivo are local attractions and those in the mood for shopping can visit Cielo Vista Mall and Plaza Las Misiones. Looking to enjoy an event or a game while in town? See what's happening at El Paso County Coliseum or Benito Juárez Olympic Stadium. Spend some time exploring the area's activities, including outlet shopping.
Visit our Ciudad Juarez travel guide
View in a map
Popular Location

What's nearby

  • American Consulate - 5 min walk
  • Plaza Las Misiones - 9 min walk
  • Star Medica Hospital Ciudad Juarez2 - 10 min walk
  • Plaza Juárez Mall - 3 min drive
  • Central Park - 10 min drive

Getting around

  • El Paso Union Depot - 33 min drive
  • AirportAbraham Gonzalez Intl. Airport (CJS) - 20 min drive

Restaurants

  • Barrigas — 3 min drive
  • Los divorciados — 3 min drive
  • Burritos Tio Chepe — 3 min drive
  • Las Alitas — 4 min drive
  • El corralito — 4 min drive

About this property

Hotel Mesaluna Near American Consulate

3.5-star hotel, walk to American Consulate
A restaurant, an outdoor pool, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and a business center. All 178 rooms offer free WiFi, room service, and flat-screen TVs with cable channels. Other amenities available to guests include coffee makers, free local calls, and hair dryers.
Hotel Mesaluna Near American Consulate offers 178 accommodations with safes and coffee/tea makers. 46-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking

Food and drink

  • 1 restaurant
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Elevator
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room
  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Heating
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 46-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 23 2020 to December 31 2020 (dates subject to change):
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

We should mention

Pool access available from 9 AM to 10 PM
Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding

Property is also known as

Hotel Mesaluna American Consulate Ciudad Juarez
Hotel Mesaluna American Consulate
Mesaluna American Consulate Ciudad Juarez
Mesaluna American Consulate
Mesaluna American Consulate C
Mesaluna American Consulate
Hotel Mesaluna Near American Consulate Hotel
Hotel Mesaluna Near American Consulate Ciudad Juarez
Hotel Mesaluna Near American Consulate Hotel Ciudad Juarez

Frequently asked questions

Can I cancel my reservation for free at Hotel Mesaluna Near American Consulate and receive a full refund?
Yes, Hotel Mesaluna Near American Consulate offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Mesaluna Near American Consulate cancellation policy on our site for more details about any exclusions or requirements.
Does Hotel Mesaluna Near American Consulate have a pool?
Yes, this property has an outdoor pool. Pool access is from 9 AM–10 PM.
Is Hotel Mesaluna Near American Consulate pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Mesaluna Near American Consulate?
Self parking is free at this property.
What time is check-in at Hotel Mesaluna Near American Consulate?
Check-in is from 3 PM–midnight.
What time is check-out at Hotel Mesaluna Near American Consulate?
Check-out is at noon.
Where is Hotel Mesaluna Near American Consulate located?
Situated in Ciudad Juarez, this hotel is within 1 mi (2 km) of Plaza Las Misiones and American Consulate. Star Medica Hospital Ciudad Juarez2 and Plaza Juárez Mall are also within 2 mi (3 km).
4.3
Excellent
5 - Excellent
300
4 - Good
176
3 - Okay
50
2 - Poor
17
1 - Terrible
21

4.3/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, very helpful and very good service overall.
Stayed 2 nights in Oct 2020

2/5 Poor

Traveled with partner
Sad face IconDisliked: Staff & service, amenities, property conditions & facilities
Una amiga me lo había recomendado pero quede decepcionada. Las habitaciones lucen viejas, No te dicen claro cómo funciona lo de el desayuno el primer día pedí una avena y me dijeron que me la llevarían a la mesa y nunca me la llevaron, me dieron un “jugo de naranja” y sabía horrible como a agua con como un tipo jarabe y mi esposo pidió pan dulce y parecía una piedra todo duro y seco y la persona que está ahí en el comedor no se cual será su función porque no te ayuda en lo más mínimo. La habitación estaba súper chiquita y el baño ni se diga en especial la regadera tiene una cortina pero está tan pequeño el espacio que se sale toda el agua. Fui a Juárez por motivo de una cirugía y primero reserve por pocos días pero iba a ocupar más días pero preferí mejor cambiar de hotel por algo más cómodo ya que también desde temprano nos despertaban con ruidos como de taladros y martillazos no se si estén remodelándolo pero si fue muy molesto y pues no diremos que el precio es bajo para tantos puntos malos.
Stayed 3 nights in Sep 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho el cuarto muy amplio y el refri y el microondas muy útiles para los días que estuve ha hospedado
Stayed 1 night in Sep 2020

5/5 Excellent

Business traveler, Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing time at hotel Mesaluna first off the room wasn’t that great i got a full size bed for the wife and I when i had payed for a queen the A/C didn’t work well in our room the thermostat was broken so we could either have it full blast or not on at all it was 105 degrees the rooms safe didn’t work the shower was missing 1 shower curtain, it did have great tv channels and streaming services however, you might wonder why I’m leaving such a good review despite the flaws of the room i received and that is because the service and people that work there are amazing, they have a shuttle service that will take you wherever you want to go, i went with my wife because she had an appointment at the consulate and they would ask us how everything was going and were genuinely happy for us when we told them she got approved this is by no means a 5 star hotel but the customer service alone will have me comeback Should i ever need to go back to Juarez
Stayed 6 nights in Aug 2020

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area and very safe I recommend to stay here staff is very friendly
Stayed 1 night in Aug 2020