Ocean Spa Hotel Cancun

Photo gallery for Ocean Spa Hotel Cancun

Primary image
On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
Outdoor pool, pool umbrellas, sun loungers

Overview of Ocean Spa Hotel Cancun

Ocean Spa Hotel Cancun

3.0 star property

3.5/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
Blvd Kukulcan Km 3.5, Cancun, QROO, 77500

Explore the area

  • Popular LocationLangosta Beach16 min walk
  • Popular LocationLas Perlas Beach17 min walk
  • Popular LocationPlaya Tortugas3 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)29 min drive

Choose dates to view prices

About this area

Cancun

Ocean Spa Hotel Cancun is located in Zona Hotelera, a neighborhood in Cancun, and is near the airport and on the beach. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Tortugas and Tortuga Beach. Traveling with kids? Consider Aquaworld and Ventura Park Cancun. Scuba diving and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

What's nearby

  • Langosta Beach - 16 min walk
  • Las Perlas Beach - 17 min walk
  • Puerto Cancun Marina Town Center - 3 min drive
  • Playa Tortugas - 3 min drive
  • Tortuga Beach - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive

About this property

Ocean Spa Hotel Cancun

Beach spa retreat walking distance from Playa Tortugas
Catch some rays at the beach or spend the day relaxing at Ocean Spa Hotel Cancun's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Ocean Spa Hotel Cancun offers 151 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Rooms open to balconies. 22-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ya ax che has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily.

All inclusive details

All-inclusive room rates at Ocean Spa Hotel Cancun are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
Limited gourmet or à la carte dining

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Tennis
Volleyball

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:30 AM–9:00 AM
  • 3 restaurants
  • 1 poolside bar and 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • Rumm-Ba
  • Tacos Break
  • Frida
  • Siena
  • Terraza

Things to do

  • Canoeing
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Volleyball

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Gift shop/newsstand
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 22-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MXN 1000 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Ocean Spa
Ocean Hotel Spa
Ocean Spa
Ocean Spa Cancun
Ocean Spa Hotel
Ocean Spa Hotel All Inclusive
Ocean Spa Hotel All Inclusive Cancun
Spa Hotel All Inclusive
Ocean Spa All Inclusive
Ocean Spa Hotel
Ocean Spa Cancun
Ocean Spa
Hotel Ocean Spa Hotel Cancun Cancun
Cancun Ocean Spa Hotel Cancun Hotel
Hotel Ocean Spa Hotel Cancun
Ocean Spa Hotel Cancun Cancun
Ocean Spa Hotel All Inclusive
Ocean Spa Hotel Cancun All Inclusive
Ocean Spa Hotel Cancun Hotel
Ocean Spa Hotel Cancun Cancun
Ocean Spa Hotel Cancun Hotel Cancun

Frequently asked questions

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 54 out of 248 reviews
5 - Excellent 22%
Rating 4 - Good. 80 out of 248 reviews
4 - Good 32%
Rating 3 - Okay. 65 out of 248 reviews
3 - Okay 26%
Rating 2 - Poor. 25 out of 248 reviews
2 - Poor 10%
Rating 1 - Terrible. 24 out of 248 reviews
1 - Terrible 10%

4.0/5

Cleanliness

4.0/5

Staff & service

3.7/5

Amenities

3.6/5

Property conditions & facilities

3.6/5

Eco-friendliness

3/5 Okay

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The food was not great. Not a lot of variety, same menu every single day. They didn't have many activities so the stay at the resort got boring. I've been at other all inclusive where there is so much to do and the vibe is amazing. This was not it
Stayed 3 nights in May 2022

2/5 Poor

Traveled with partner
Liked: Cleanliness, staff & service, amenities
DONT PAY FOR A ROOM WITH OCEAN VIEW, you will not get one! I did, and my view was the playground. Was told there was nothing we could do about it, even after showing the front desk people my reservation that clearly stated “ocean view”. Other than that, the bartenders were very nice. Food came out quick at the restaurants. The buffet had barely anything to chose from. It’s a very small, not very lively resort. Overall, I don’t think I’d recommend staying here.
Stayed 3 nights in May 2022

3/5 Okay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and facilities were excellent. The food no good at all. There is a lat of room for improvement in the kitchen.
Stayed 3 nights in May 2022

1/5 Terrible

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Nothing
Stayed 4 nights in Mar 2022

4/5 Good

Traveled with family and small children, Traveled with group, Traveled with partner
Property is old no activity. Food are not good
Stayed 4 nights in Mar 2022