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Hyatt Regency Cologne

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Indoor pool
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Overview of Hyatt Regency Cologne

Hyatt Regency Cologne

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

  • Popular LocationCologne Cathedral12 min walk
  • Popular LocationLANXESS Arena12 min walk
  • Popular LocationCologne Trade Fair Grounds9 min drive
  • AirportCologne (CGN-Cologne - Bonn)14 min drive

Choose dates to view prices

About this area

Cologne

Located in Cologne's Innenstadt neighborhood, Hyatt Regency Cologne is in the city center and on the riverwalk. Musical Dome and Museum Ludwig are cultural highlights, and some of the area's popular attractions include Cologne Zoo and Claudius Therme. Looking to enjoy an event or a game? See what's going on at LANXESS Arena or RheinEnergieStadion.
Popular Location

What's nearby

  • Rheinboulevard - 1 min walk
  • Hohenzollern Bridge - 10 min walk
  • Cologne Cathedral - 12 min walk
  • LANXESS Arena - 12 min walk
  • Cologne Trade Fair Grounds - 9 min drive

Getting around

  • Cologne (QKU-Cologne Messe-Deutz Train Station) - 5 min walk
  • Deutzer Freiheit U-Bahn - 8 min walk
  • Cologne - Bonn Airport (CGN) - 14 min drive

Restaurants

  • Glashaus — 1 min walk
  • Legends Bar — 1 min walk
  • Deutzer Brauhaus — 5 min walk
  • Oasis — 6 min walk
  • Cafe Especial — 6 min walk

About this property

Hyatt Regency Cologne

Luxury Cologne hotel in Innenstadt, walk to Musical Dome
3 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite. All 306 rooms offer free WiFi and free wired Internet, flat-screen TVs with satellite channels, and comforts like premium bedding and down comforters. Guests will also find sitting areas, 24-hour room service, and minibars.
Hyatt Regency Cologne offers 306 accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 37-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Puls Fitness Club has 1 treatment room. Services include hot stone massages, Swedish massages, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (EUR 36.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 33 for adults and EUR 15 for children
  • 3 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Dutch
  • English
  • German
  • Polish
  • Turkish

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Separate bathtub and shower

Entertainment

  • 37-inch flat-screen TV
  • Pay movies
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 2:00 AM
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per night
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Cologne. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5 percent city/local tax will be charged

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 33 for adults and EUR 15 for children (approximately)
  • Airport shuttle fee: EUR 70 per vehicle (one way)
  • Self parking fee: EUR 36.00 per night (in/out privileges)
  • Pet fee: EUR 35 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.

Property is also known as

Cologne Hyatt
Cologne Hyatt Regency
Hyatt Cologne
Hyatt Regency Cologne Hotel
Hyatt Regency Hotel Cologne
Regency Cologne
Regency Hyatt Cologne
Hyatt Regency Cologne Hotel Cologne
Hyatt Regency Cologne
Hyatt Regency Cologne Hotel
Hyatt Regency Cologne Cologne
Hyatt Regency Cologne Hotel Cologne

Frequently asked questions

4.5
Wonderful
Rating 5 - Excellent. 611 out of 992 reviews
5 - Excellent 62%
Rating 4 - Good. 279 out of 992 reviews
4 - Good 28%
Rating 3 - Okay. 68 out of 992 reviews
3 - Okay 7%
Rating 2 - Poor. 23 out of 992 reviews
2 - Poor 2%
Rating 1 - Terrible. 11 out of 992 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 5 nights in Oct 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020

4/5 Good

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2020

3/5 Okay

Traveled with family
Disliked: Cleanliness
Run down, Swimmingpool always booked
The rooms were not very clean ... we couldnt use the pool because we had to book it in advance but it’s not mentioned anywhere on its pagethat we needed to do so....we went there to use the pool only. Overall it’s a run down Hyatt ...i wouldnt recommend it at all.
Stayed 2 nights in Aug 2020

3/5 Okay

Traveled with family
Disliked: Room comfort
, otherwise disappointing
I haven’t stayed in a 5* hotel before and wanted to really treat ourselves on a short trip away. Even using our free hotels.com night, this hotel didn’t seem worth the money and based on this experience, we wouldn’t bother booking again. The location couldn’t be faulted and the entrance was grand, but once you got away from the entrance the hotel didn’t feel special. The rooms were no bigger or better furnished than many 3/4* hotels I have stayed in and the toiletries were not Milton Brown as advertised. We couldn’t adjust the air conditioning and were disappointed by the very limited TV channels available. We had issues with the WiFi, which was unreliable, and whilst the sauna and steam room were nice, the pool area felt grubby and in need of a revamp. If you like soft beds, this hotel would be a good option for you, but not so great if you prefer a firmer mattress. All in all, we enjoyed the hotel we stayed in near Cologne airport more and as you may imagine, that one was significantly cheaper.
Stayed 3 nights in Jan 2020