All of the people I interacted with, from check in, breakfast, and check out, were very friendly and accommodating. 5 stars based on the people working here.
The room was very clean (I always check bathrooms, sheets, and beds before I allow my family to settle in).
Beds were comfy with plenty of linens and pillows.
Temperature control worked great. No complaints there.
The only reason I dropped a star (my husband would probably drop more) is because in the room we had (115) you could hear the very loud elevator chime. It's a randomly occuring sound so my husband found it constantly waking him up. That and the train blowing it's whistle as it goes by (3 times during our over night) meant one of us got less than 4 hours sleep.( I can sleep through anything.) If we had ear plugs all would have been well. But the noisiness of this room is something to factor in to your stay.
