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4.8
Exceptional
Rating 5 - Excellent. 284 out of 340 reviews
5 - Excellent 84%
Rating 4 - Good. 45 out of 340 reviews
4 - Good 13%
Rating 3 - Okay. 6 out of 340 reviews
3 - Okay 2%
Rating 2 - Poor. 4 out of 340 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 340 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.8/5

Staff & service

4.8/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the decor of the lobby and the spaciousness of the rooms...especially the bathroom!
Stayed 2 nights in Jun 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
When we can we chose Drury. A quality stay which always includes friendly efficient service and a great room. A suite (separate bedroom and sitting room with nice kitchen area and seating- 2 TVs as well) is prime but a room with just the beds is spacious. The free dinner (booked as a get together with drinks (several) and a great breakfast makes up for the extra price. Always great locations with generous safe parking. Pools and exercise areas are clean and well maintained. Always quiet and staff is outstanding. Manager on duty at this location went out of his way to make us welcome and was extremely personable. Greeted us warmly next morning and wished us safe journey. A great place to stay and well worth the extra price.
Stayed 1 night in Jun 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not only did they have a nice buffet breakfast, they had complimentary drinks, and dinner snacks from 5:30-7pm. The manager was always out in the dining area making sure the guest were happy not hiding behind the desk. The employees seemed to like their job. It was nice to see and feel customer service again.
Stayed 2 nights in Jun 2021

5/5 Excellent

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so incredibly friendly and accommodating. Everything was extremely clean from the moment you walk into the establishment, to the room, the dining, pool, etc. I've never stayed at Drury Inn before and now I can't imagine ever selecting another establishment when traveling!
Stayed 1 night in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire stay was wonderful. The rooms were terrific. The staff was friendly and courteous. We enjoyed the food and drinks and definitely will return on our next trip to Columbus.
Stayed 2 nights in Jun 2021