The room was clean but the property was rough. My deadbolt wouldn't turn over to lock the door and the door security guard (latch lock) was broken. Not all rooms are wheelchair accessible, the one I booked online showed that it was. On arrival, the desk clerk had to switch rooms around and made me aware that she enjoyed messing with peoples reservations. I appreciated the flexibility, but the professionalism was lacking. This hotel is also right next to a major roadway. I was in the last room farthest from, and still was woken up/kept awake by vehicles passing through. The location is nice, not too far from downtown Columbus. There are also some biking trails about 15 minutes north of this location.