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Staybridge Suites Columbus Polaris, an IHG Hotel

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Indoor pool
Indoor pool
Pillowtop beds, in-room safe, desk, laptop workspace
TV

Overview of Staybridge Suites Columbus Polaris, an IHG Hotel

Staybridge Suites Columbus Polaris, an IHG Hotel

3 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Sheets and towels washed at 140°F
  • Contactless check-out

Explore the area

  • Popular LocationEaston Town Center17 min drive
  • Popular LocationColumbus Zoo and Aquarium19 min drive
  • AirportColumbus, OH (CMH-John Glenn Columbus Intl.)19 min drive
  • Popular LocationOhio State University22 min drive

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About this area

Columbus

Located in Columbus, Staybridge Suites Columbus Polaris, an IHG Hotel is in the city center. Polaris Fashion Place and Easton Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Columbus Zoo and Aquarium and Ohio Expo Center and State Fair. Check out an event or a game at Mapfre Stadium, and consider making time for Ohio State Fairgrounds, a top attraction not to be missed.
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Popular Location

What's nearby

  • Polaris Fashion Place - 18 min walk
  • Magic Mountain Fun Center - 5 min drive
  • Easton Town Center - 17 min drive
  • Columbus Zoo and Aquarium - 19 min drive
  • Ohio State University - 22 min drive

Getting around

  • Port Columbus International Airport (CMH) - 19 min drive

Restaurants

  • Matt the Miller's Tavern — 10 min walk
  • Cantina Laredo — 12 min walk
  • The Cheesecake Factory — 12 min walk
  • Eddie Merlot's — 15 min walk
  • Mimi's Cafe — 18 min walk

About this property

Staybridge Suites Columbus Polaris, an IHG Hotel

3-star Columbus hotel in Polaris, near Polaris Fashion Place
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite. All 120 rooms feature kitchens with refrigerators, ovens, stovetops, and microwaves. Free WiFi and pillowtop beds are standard, as are TVs with satellite channels. Weekly housekeeping is available.
Staybridge Suites Columbus Polaris, an IHG Hotel offers 120 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Premium satellite television is provided. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM–8:30 AM on weekdays and 7:00 AM–9:00 AM on weekends

Things to do

  • 24-hour fitness center
  • Golfing
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • Business center
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Low-height counter and sink
  • Phone accessibility kit
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Heating (climate-controlled)
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop

More

  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

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Columbus
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Polaris
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Free WiFi
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Hotel
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Washer and dryer
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3 star
3 star
Guest rating 4.5+
Guest rating 4.5+
Family friendly
Family friendly

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Dogs welcome
Service animals are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Pool access available from 8:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Staybridge Suites Columbus Polaris Hotel
Staybridge Suites Polaris Hotel
Staybridge Suites Polaris
Staybridge Suites Columbus Polaris
Staybridge Suites Columbus Polaris an IHG Hotel
Staybridge Suites Columbus Polaris, an IHG Hotel Hotel
Staybridge Suites Columbus Polaris, an IHG Hotel Columbus
Staybridge Suites Columbus Polaris, an IHG Hotel Hotel Columbus

Frequently asked questions

4.6
Wonderful
Rating 5 - Excellent. 252 out of 344 reviews
5 - Excellent 73%
Rating 4 - Good. 65 out of 344 reviews
4 - Good 19%
Rating 3 - Okay. 13 out of 344 reviews
3 - Okay 4%
Rating 2 - Poor. 7 out of 344 reviews
2 - Poor 2%
Rating 1 - Terrible. 7 out of 344 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This property was close to everything and easy to get to right off the interstate. Breakfast was good. The pool was closed so my grandchildren were really disappointed.
Stayed 2 nights in Jun 2021

5/5 Excellent

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
c
Stayed 3 nights in Jun 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked cleanness of the hotel and hot break fast in the morning. The staff were very kind and friendly.
Stayed 1 night in Jun 2021

1/5 Terrible

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
We arrived at Staybridge Suites in Polaris at 6pm to check into 2BR/2BA suite that I had booked through Expedia. They informed me they had a room with 2 double beds, 1 bath for me. They blamed Expedia for overbooking and disclaimed any responsibility and kept saying it was the third party's fault. They told me they did not have a phone number to let me know before I arrived (because Expedia did not give them my contact info), and I told them that was untrue because the hotel called me the morning before to tell me the pool was under construction. I played that voicemail for them and they acknowledged that was a hotel employee and then made other excuses. No manager was available to talk to me. They offered a room discount but didn't seem to care that I didn't have the separate bed and bath layout I needed for two separate families. Don't ever count on getting the type of room you booked or being informed prior to arrival if there's a problem. I was there with desk staff just saying I could leave, or take what they had. This hotel seemed to make a decision that it wasn't a big deal to give us a different, inadequate room. We also chose this hotel because of the pool and advertised hot breakfast buffet. The pool is inoperable and the breakfast was the worst we have ever had at any hotel. A women who seemed to be homeless was using the hotel restroom for brushing teeth/washing and followed us in the parking lot and wouldn't leave us alone. Do not stay here. Poor management.
Stayed 1 night in Jun 2021

4/5 Good

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It was a pleasure staying at Staybridge for the first time. Very nice hotel. I really liked the in room kitchenette.
Stayed 7 nights in May 2021