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Extended Stay America Suites Richmond Hilltop Mall

2.5 star property
Hotel in San Pablo with free breakfast

Choose dates to view prices

Photo gallery for Extended Stay America Suites Richmond Hilltop Mall

Exterior
Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Lobby
Lobby
Lobby
Extended Stay America Suites Richmond Hilltop Mall offers practical comforts for travelers. Enjoy a to-go breakfast, free in-room WiFi, on-site laundry for longer stays, a front-desk safe, elevator, and smoke-free premises.

Reviews

6.6 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Breakfast included
  • Laundry
  • Air conditioning
  • Parking included

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
Microwave
Stovetop
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
Microwave
Stovetop
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Studio, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
Microwave
Stovetop
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
Microwave
Stovetop
  • Sleeps 2
  • 1 Queen Bed
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About the neighborhood

Map
3170 Garrity Way, San Pablo, CA, 94806

What's nearby

  • Hilltop Mall - 14 min walk - 0.8 miles
  • San Pablo Lytton Casino - 3 min drive - 2.3 miles
  • Berkeley Marina - 7 min drive - 8.2 miles
  • University of California, Berkeley - 14 min drive - 10.4 miles
  • Greek Theater - 16 min drive - 11.0 miles

Getting around

  • El Cerrito del Norte Station - 14 min drive
  • Richmond Transit Center - 16 min drive
  • Oakland Intl. Airport (OAK) - 46 min drive

Restaurants

  • ‪In-N-Out Burger - ‬3 min drive
  • ‪McDonald's - ‬14 min walk
  • ‪Panera Bread - ‬3 min drive
  • ‪Applebee's Grill + Bar - ‬3 min drive
  • ‪IHOP - ‬14 min walk

About this property

Extended Stay America Suites Richmond Hilltop Mall

Hotel near Berkeley Marina
Extended Stay America Suites Richmond Hilltop Mall provides amenities like free to-go breakfast and laundry facilities. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • A vending machine, smoke-free premises, and an elevator
  • A front-desk safe and coffee/tea in the lobby
Room features
All 101 rooms feature comforts such as air conditioning, as well as amenities like free WiFi.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Kitchens, refrigerators, and microwaves

Similar properties

Lobby

SureStay Plus Hotel by Best Western Point Richmond

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
7.6 out of 10, Good, 1,017 reviews
$85 nightly
The price is $94
Nov 9 - Nov 10
Total with taxes and fees
SureStay Plus Hotel by Best Western Point Richmond

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 2000
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Extended Stay America Hilltop
Extended Stay America Hilltop Hotel
Extended Stay America Hilltop Hotel Richmond Mall
Extended Stay America Richmond Hilltop Mall
Extended Stay America Richmond Hilltop Mall Hotel
Extended Stay America Hilltop Mall Hotel
Extended Stay America Hilltop Mall
Extended Stayamerica Richmond-Hilltop Mall Hotel Richmond
Extended Stay America Richmond Hilltop Mall Hotel San Pablo
Extended Stay America Richmond Hilltop Mall Hotel
Extended Stay America Richmond Hilltop Mall San Pablo
Extended Stay America Richmond Hilltop Mall
Hotel Extended Stay America - Richmond - Hilltop Mall San Pablo
San Pablo Extended Stay America - Richmond - Hilltop Mall Hotel
Extended Stay America - Richmond - Hilltop Mall San Pablo
Hotel Extended Stay America - Richmond - Hilltop Mall
Extended Stay America Richmond Hilltop Mall
Extended Stay America Suites Richmond Hilltop Mall Hotel
Extended Stay America Suites Richmond Hilltop Mall San Pablo

Frequently asked questions

Is Extended Stay America Suites Richmond Hilltop Mall pet-friendly?

Yes, this property allows pets (limit 2 total). There's a fee of USD 25.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Extended Stay America Suites Richmond Hilltop Mall?

As of Nov 1, 2025, prices found for a 1-night stay for 2 adults at Extended Stay America Suites Richmond Hilltop Mall on Nov 21, 2025 start from $105.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Extended Stay America Suites Richmond Hilltop Mall?

Self parking is free at this property.

What time is check-in at Extended Stay America Suites Richmond Hilltop Mall?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Extended Stay America Suites Richmond Hilltop Mall?

Check-out is at 11 AM.

Where is Extended Stay America Suites Richmond Hilltop Mall located?

Situated near the airport, this hotel is 0.8 mi (1.4 km) from Hilltop Mall and within 3 mi (5 km) of Contra Costa College and Wildcat Canyon Regional Park. San Pablo Lytton Casino is 2.8 mi (4.5 km) away.

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Extended Stay America Suites Richmond Hilltop Mall Reviews

Reviews

6.6
Rating 10 - Excellent. 284 out of 1010 reviews
Rating 8 - Good. 201 out of 1010 reviews
Rating 6 - Okay. 190 out of 1010 reviews
Rating 4 - Poor. 161 out of 1010 reviews
Rating 2 - Terrible. 174 out of 1010 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Aug 2025

10/10 Excellent

Tiffany

Liked: Amenities
Nice staff all the time
Stayed 2 nights in Jun 2025

6/10 Okay

Richard

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Place could use to clean the elevator.
Stayed 1 night in Aug 2025

4/10 Poor

Kevin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelled like smoke and it was a nonsmoking room. We were threatened about the no smoking in the room with a $250 fee yet the room smelled like cigarettes. Also had a lingering wet dog/wet carpet smell. If you need a place to crash great
Stayed 1 night in Sep 2025

6/10 Okay

Monica

Liked: Staff & service
It was a good stay . It’s loud.
Stayed 1 night in Nov 2024

4/10 Poor

Bonnie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Wont stay here again. Worn out and delayed maintena mce made it unco.fortable
Stayed 1 night in Jul 2025

10/10 Excellent

Waiyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are comfy. The room was clean. The staff was friendly. For the price point it was a great stay (with stove/microwave). The only thing that wasn’t the best but still doable, is that there was no light in the bathroom
Stayed 1 night in Jan 2025

6/10 Okay

Hamlet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It is just ok

Not really a breakfast. Just coffe/ tes with cop cake
Stayed 1 night in Feb 2025

2/10 Terrible

Wendell

Disliked: Cleanliness, amenities, property conditions & facilities
They did tell you that they housed the homeless in Richmond,CA.
Stayed 1 night in May 2024

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchen
Stayed 2 nights in Jun 2024

4/10 Poor

Veronica

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
A few things in room were outdated didn’t look cleaned towel rack was started to fall apart nothing major Felt safe person at front desk was friendly
Stayed 1 night in Jun 2024

10/10 Excellent

Ajanamjot

Liked: Staff & service
Sink clogged. I stay here as it conveniently located to one of my offices, but they need to do better maintenance. Staff is friendly.
Stayed 2 nights in Jul 2022

8/10 Good

Denise

Liked: Cleanliness, property conditions & facilities
The only thing I didn't like about it was it was hard to find for someone out of time
Stayed 1 night in Jul 2023

6/10 Okay

J. Valentin

It
Stayed 1 night in Nov 2023

8/10 Good

Ethan

Liked: Cleanliness, staff & service
As far as this hotel goes, it's likely one of rhe better options as fsr as bang for your buck. The hotel is clean, and has a more modern look than some hotels. It was pretty quiet when I stayed and I never really had issues with sound other than the occasional person walking and talking outside. Now as far as things that I didn't like... there are a few. When you walk into your room, it has a feint smell of smoke even in the non-smoking rooms. I'm unsure as to if they have smoking rooms but you can still smell the menthol from cigarettes that lingers in the rooms, although not strong, is there. When I stayed, the bathroom door took quite some force to close, almost like you had to slam it for it to fully close and the lock on it was hit or miss, often not working or getting stuck halfway. I had read reviews about this hotel beforehand and saw people complaining about the breakfast, but I never really had an issue with it. When you check in, the person at the counter tells you that it's more of a grab and go type of thing rather than a sit down breakfast. Other than the things listed above, everything was up to par with even 5 star hotels.
Stayed 10 nights in Jul 2025

4/10 Poor

Hongyi

Disliked: Staff & service, amenities, property conditions & facilities
The surrounding area has nothing, property is poor maintenance and room is not very clean
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveler

You get what you pay for

Needs an upgrade. Carpet in one of the rooms needed cleaning or replacement. Elevator was dirty and looked like the service elevator
Stayed 2 nights in Oct 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible It took one hour for me to try and get checked in no one was at the front desk for an hour then they were overbooked
Stayed 1 night in Nov 2022

4/10 Poor

Elida

Disliked: Cleanliness, amenities
Went i open the door in room was trash beds not made. then I’m back to lobby and tell the lady she was not frendly ..
Stayed 1 night in Jan 2024

6/10 Okay

trevor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Old, not great, not terrible.

This place is pretty beat up. It's not particularly dirty, just beat up. Seems to have a permanent odor of ramen and weed. There was no remote for the TV. After a couple trips down stairs I got a working one, and the lady at the front desk was very helpful. There was a burnt out light, but the other ones worked so, not all bad. All I really needed was a place to stay, and this did that, but nothing great about it.
Stayed 1 night in Sep 2023

2/10 Terrible

Dennis

Disliked: Cleanliness, staff & service, property conditions & facilities
Room not ready upon arrival, was told only one housekeeper. When I returned, their system was down and they were unable to assign me a room. Very rude staff member working the counter, absolutely no customer service. Room smelled like cigarettes, was outdated and in disrepair. No shampoo, only bar soap. Bed was as hard as a rock. I will never stay here again!
Stayed 1 night in May 2023

4/10 Poor

MICHELE

Disliked: Amenities, property conditions & facilities
Our room stank of cigarette smoke. It was obvious someone had smoked for an extended stay in the bathroom, nicotine stains on the bathroom counter and ceiling. Even after leaving the window open for 6 hours, the room still smelled bad. We rented 2 rooms, and in the 2nd room the AC unit did not work.
Stayed 1 night in Oct 2022

8/10 Good

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
There was no remote control in my room I would maybe pay more attention on what the room is required to have once checked as ready. Room was pretty clean. One extra blanket would be helpful.
Stayed 1 night in Sep 2025

4/10 Poor

Mayra

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not the cleanest. There was mold in the bathroom ceiling, needs major upgrades. Weird smell when you walked into room. Staff was super friendly though.
Stayed 1 night in Sep 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, amenities, property conditions & facilities
The cabinets made of partial board were swollen and delaminating from possible water damage. Though I intentionally booked a room with a kitchen, with plans to cook dinner, there were no pots, pans, dishes, or even a coffee pot. I asked for a coffee pot and was told they don’t have them in the rooms, and that I could come down for coffee in the lobby in the morning. I brought my own coffee pot up to the room. They advertise free breakfast, but there was nothing more than coffee (which was empty at 7:00 AM) and some granola bars. This is not breakfast. The staff said they were (out of some things).
Stayed 1 night in Sep 2025