Costa Maya Port

The location is great, very close to zocalo (~5 min walk). The staff is super nice, always being friendly, and willing to answer all your questions. The breakfast is simple, but enough. Wifi signal is not good in the room, but it does not matter if you just need to sleep in the room. The room was a bit hot when I was there (early April) because the windows were always closed (to avoid the noise from the street) and there was only one big fan on the roof; the fan is quite noisy but it's ok if you have earplugs. The only thing I could not overcome was the bunk bed which is very unstable, meaning you could be waken up by your bed mate at night if she/he could not sleep well either. Overall this is still a good choice for budget backpackers.

You get a beautiful view from almost all locations. The staff were super friendly and accommodating. I didn't eat at all of the restaurants but the pizza at Il Forno was good. As were the drinks! I would have liked to see a few Mexican options on the menu, but, I could have ventured around the property to a different restaurant if it was really an issue. It was low season, but they seemed fully staffed and everything was open. The only comment I have is that I waited over an hour for help with my luggage on check out, despite making several calls. I had given myself plenty of time for the airport, but that could have been an issue for someone on a tighter schedule.