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Conrad Macao

Photo gallery for Conrad Macao

Reception
4 outdoor pools
4 outdoor pools
4 outdoor pools
Minibar, in-room safe, desk, laptop workspace

Overview of Conrad Macao

Conrad Macao

5.0 star property

9.4/10 Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Spa
Map
The Londoner Macao, Estrada do lstmo. s/n, Cotai

Explore the area

  • Popular LocationVenetian Macao Casino3 min walk
  • Popular LocationCity of Dreams6 min walk
  • Popular LocationCotai Strip16 min walk
  • AirportHong Kong (HKG-Hong Kong Intl.)65 min drive

Room options

About this area

Cotai

Located in Cotai, Conrad Macao is connected to a shopping center. Notable landmarks in the area include Eiffel Tower at The Parisian Macao and Macau Tower, and travelers wishing to experience a bit of culture can try teamLab SuperNature Macao. Looking to enjoy an event or a game while in town? See what's going on at Macau East Asian Games Dome. Spend some time exploring the area's activities, including golfing.
Visit our Cotai travel guideOpens in a new window
Map

What's nearby

  • Venetian Macao Casino - 3 min walk
  • City of Dreams - 6 min walk
  • Eiffel Tower at The Parisian Macao - 7 min walk
  • Cotai Arena - 11 min walk
  • Cotai Strip - 16 min walk

Getting around

  • Hong Kong International Airport (HKG) - 65 min drive

Restaurants

  • Feast - 11 min walk
  • The Tasting Room - 12 min walk
  • Jade Dragon - 12 min walk
  • Golden Peacock - 16 min walk
  • Zi Yat Heen - 17 min walk

About this property

Conrad Macao

5-star luxury hotel connected to the convention center
Located close to Eiffel Tower at The Parisian Macao and Macau East Asian Games Dome, Conrad Macao provides a free roundtrip airport shuttle, a grocery/convenience store, and a free daily manager's reception. Treat yourself to a massage at Bodhi Spa, the onsite spa. Be sure to enjoy a meal at any of the 5 onsite restaurants, which feature international cuisine and brunch. Free in-room WiFi is available to all guests, along with a shopping mall on site and a coffee shop/cafe.
Additional perks include:
  • 4 outdoor pools
  • Free self parking
  • Continental breakfast (surcharge), a free ferry terminal shuttle, and a gift shop
  • Evening entertainment, a banquet hall, and ATM/banking services
  • Guest reviews speak highly of the location
Room features
All 659 rooms feature comforts such as 24-hour room service and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the comfortable, spacious rooms at the property.
More amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • HDTVs with cable channels
  • Mini fridges, free infant beds, and coffee/tea makers

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Free roundtrip airport shuttle from 11:00 AM - 10:00 AM
  • Airport shuttle at scheduled times
  • Free ferry terminal shuttle

Food and drink

  • Continental breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: MOP 240-250 for adults and MOP 120-130 for children
  • 5 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service

Restaurants on site

  • Churchill's Table
  • North Palace
  • Crystal Jade
  • The Huaiyang Garden
  • The Conservatory

Things to do

  • 4 outdoor pools
  • Evening entertainment
  • Fitness center
  • Full-service spa
  • Sauna
  • Shopping mall
  • Shopping
  • Steam room

Family friendly

  • 4 outdoor pools
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Conference center (62100 square feet of space)
  • Meeting rooms - 48

Spa

  • Massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • Cable channels
  • LED TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Similar properties

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Cotai
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Parking included
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Business friendly
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Hotel
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5 star
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Guest rating 4.5+
Guest rating 4.5+

Policies

Check-in

Check-in from 3 PM - midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MOP 1000.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between MOP 240 and MOP 250 for adults, MOP 120 and MOP 130 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Conrad Cotai Central
Conrad Macao
Conrad Macao Cotai Central
Conrad Macao Hotel
Conrad Macao Hotel Cotai Central
Macao Conrad
Macao Cotai Central
Conrad Macao Cotai Central Hotel
Conrad Macao Central Hotel
Conrad Macao Central
Conrad Macao Hotel
Conrad Macao Cotai
Conrad Macao Hotel Cotai
Conrad Macao Cotai Strip
Conrad Macao Cotai Central

Frequently asked questions

Does Conrad Macao have a pool?

Yes, this property has 4 outdoor pools.

How much does it cost to stay at Conrad Macao?

As of Feb 6, 2023, prices found for a 1-night stay for 2 adults at Conrad Macao on Feb 9, 2023 start from $355.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Conrad Macao pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Conrad Macao?

Self parking is free at this property.

What time is check-in at Conrad Macao?

Check-in is from 3 PM - midnight.

What time is check-out at Conrad Macao?

Check-out is at 11 AM.

Does Conrad Macao provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 11:00 AM–10:00 AM at scheduled times.

Where is Conrad Macao located?

Situated on the Strip, this luxury hotel is within a 15-minute walk of Eiffel Tower at The Parisian Macao and teamLab SuperNature Macao. Cotai Strip and Macau East Asian Games Dome are also within 1 mi (2 km).

Conrad Macao Reviews

Conrad Macao Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 731 out of 1000 reviews" "
" "10 - Excellent 73%
Rating 8 - Good. 230 out of 1000 reviews" "
" "8 - Good 23%
Rating 6 - Okay. 26 out of 1000 reviews" "
" "6 - Okay 3%
Rating 4 - Poor. 5 out of 1000 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 8 out of 1000 reviews" "
" "2 - Terrible 1%

9.4/10

Cleanliness

9.5/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.5/10

Eco-friendliness

Reviews

8/10 Good

Marcel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful stay. We liked the room, the staff, the facilities, shopping… It was perfect.
Stayed 1 night in Aug 2022

10/10 Excellent

danhua

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2022

10/10 Excellent

Mio Cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good staycation memories!!!
It was a wonderful stay with nice front desk agent named Lee who got a very detailed mind. So professional!
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
尴尬的住宿体验
有点尴尬的住宿体验：我们一共住了四个晚上，第一天抵达办理入住时，前台的Robyn(?)服务超级友善，令第一次入住康莱德酒店的我们为之惊艳；随后的入住及隔天的早餐，都令我们决定之后就加入希尔顿集团。但之后几天的早餐及服务就每况愈下，特别是最后一天的早餐，可能因为人比较多，整体质量落差比较大。我们订的是套房，尽管酒店整体禁烟，但我们入住的期间，房间弥漫着浓厚的烟味，即便有空气净化器，还是烟味很重。
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice breakfast
Stayed 16 nights in May 2021

10/10 Excellent

Chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Wan

Traveled with family
Liked: Staff & service, room comfort
Okay stay but should be better
Location: good. Center of Cotai, near bus station Service: overall quite good with helpful staffs Room Condition: the washroom is not satisfied. - noisy flush toilet even after the tank filled, but not leeking - there are many handles around the washroom but they are not helpful ( mis-located, for my opinion) - not clean round the bathtub Environment: it’s not a good timing now because some new parts are under .construction
Stayed 1 night in Dec 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

James, Taipa, Macau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Conrad Macao Cotai is a five star hotel and the staff, service, room comfort and amenities are all excellent, as is the location. The room was quite comfortable and the bed was great. It's a bit pricey, but you get what you pay for. I loved the big bathtub in addition to the king sized bed, room service, and friendly staff.
Stayed 2 nights in Jan 2020

10/10 Excellent

Pierre ulrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020