“Reservation made thru Expedia but the hotel couldn't log in to their Expedia backend tool to pull details.
Reps were friendly and attempted to help but not able to get the reservation details. Paid for the room direct with the hotel.
Room seems to have been updated recently, very comfortable bed. Clean bathroom. AC works well.
Drawback is that not all of the hotel has been updated. The carpet on the stairs is quite dirty and impacted. Desperately needs a deep clean or to be replaced.”
“Reservation made thru Expedia but the hotel couldn't log in to their Expedia backend tool to pull details.
Reps were friendly and attempted to help but not able to get the reservation details. Paid for the room direct with the hotel.
Room seems to have been updated recently, very comfortable bed. Clean bathroom. AC works well.
Drawback is that not all of the hotel has been updated. The carpet on the stairs is quite dirty and impacted. Desperately needs a deep clean or to be replaced.”
Tina