Cusco Craft Center Tours

Charming hotel. All kids (meaning very young staff) running the place. Quick check-in. They helped us with our luggage up the stairs. No elevators. Hot water in shower, There were enough blankets on bed for the cold at night. Breakfast is the same as all hotels we stayed in Peru (eggs, ham, cheese, basic bread, fruit, grain, yogurt, coffee, and tea). It served it's purpose and was convenient. Location close to plaza. Two issues arose on the last day. 1st-When our room was serviced, they took the entire pile of receipts my husband had in the corner next to his personal belongings. He confronted the front desk. 30 minutes later, they brought a pile of receipts which were mixed receipts with others. It was hard trying to figure out which ones were his and not. 2nd- I purposely reserved our room until 9/21 although our flight was 9/20 at 6:30pm and paid for the room in full. When checking out at 3:45pm we were questioned why we were checking out early and we would be charged an early check-out fee. My husband, a Spanish speaker, told them that is ridiculous and that we already paid a full rate. Other than that, our stay was OK.

Todo estaba espectacular

The room was very clean and the beds were very comfortable. The floor however hadn’t been cleaned in a while. Check in was a bit slow but check out was quick and the bellhop was very helpful getting our luggage out to the car. Complimentary breakfast was good and the lobby always had hot tea and coffee available.