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Holiday Inn Express Hotel & Suites Custer, an IHG Hotel

Photo gallery for Holiday Inn Express Hotel & Suites Custer, an IHG Hotel

Indoor pool, open 8:00 AM to 10:00 PM, sun loungers
Indoor pool, open 8:00 AM to 10:00 PM, sun loungers
Indoor pool, open 8:00 AM to 10:00 PM, sun loungers
Balcony
Suite, 1 Bedroom, Mountain View | Balcony

Overview of Holiday Inn Express Hotel & Suites Custer, an IHG Hotel

Holiday Inn Express Hotel & Suites Custer, an IHG Hotel

2.5 star property

9.2/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
Map
433 W Mount Rushmore Road, Custer, SD, 57730

Explore the area

  • Popular LocationRocky Knolls Golf Course8 min walk
  • Popular LocationGrand Magic Show16 min walk
  • Popular Location1881 Courthouse Museum16 min walk

Room options

About this area

Custer

Located in Custer, Holiday Inn Express Hotel & Suites Custer, an IHG Hotel is in a rural area and near the beach. The area's natural beauty can be seen at Black Hills National Forest and Stockade Lake, while 1881 Courthouse Museum and Black Hills Playhouse are cultural highlights. Needles Highway and Custer State Park Wildlife Loop Road are also worth visiting. Kayaking and motor boating offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Rocky Knolls Golf Course - 8 min walk
  • Grand Magic Show - 16 min walk
  • 1881 Courthouse Museum - 16 min walk
  • Monument Health Custer Hospital - 4 min drive
  • French Creek - 6 min drive

Getting around

  • Rapid City Regional Airport (RAP) - 63 min drive

Restaurants

  • Mac's Grub - 3 min walk
  • Captain's Table - 4 min walk
  • Dakota Cowboy - 4 min walk
  • Purple Pie Place - 9 min walk
  • Pheasant Dining Room - 9 min walk

About this property

Holiday Inn Express Hotel & Suites Custer, an IHG Hotel

Hotel adjacent to a golf course
Located close to Rocky Knolls Golf Course and 1881 Courthouse Museum, Holiday Inn Express Hotel & Suites Custer, an IHG Hotel provides a free breakfast buffet, 36 holes of golf, and a terrace. For some rest and relaxation, visit the 2 hot springs or the hot tub. In addition to shopping on site and a firepit, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Swimming pool with sun loungers
  • Free self parking
  • An indoor pool, a front desk safe, and coworking spaces
  • An elevator, helicopter/airplane tours, and bicycle tour information
  • Guest reviews give top marks for the location
Room features
All 91 rooms boast comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guests reviews give good marks for the comfortable rooms at the property.
More conveniences in all rooms include:
  • Cribs/infant beds and travel cribs
  • Sofa beds and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and shower/tub combinations
  • 32-inch flat-screen TVs with premium channels
  • Mini fridges, microwaves, and coffee/tea makers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global), Travel in the New Normal (US Travel - USA), and SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • Snack bar/deli

Things to do

  • 2 hot springs
  • 36 holes of golf
  • Bicycle tours
  • Gym
  • Helicopter/airplane tours
  • Indoor pool
  • Shopping
  • Spa tub
  • TV in common areas
  • Wine tours

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • 24-hour business center
  • Computer station
  • Coworking space

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • 2 hot springs

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room accessibility
  • Low-height counter and sink
  • Portable shower seat
  • Raised toilet seat
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Crib (surcharge)
  • Double sofa bed
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between October 21 and April 12.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 10.0 per stay

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 8:00 AM to 10:00 PM
Hot springs access available from 10:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Custer
Holiday Inn Express Hotel Custer
Holiday Inn Express Hotel Suites Custer

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Custer, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Holiday Inn Express Hotel & Suites Custer, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express Hotel & Suites Custer, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Hotel & Suites Custer, an IHG Hotel?

Check-in is from 3 PM - midnight.

What time is check-out at Holiday Inn Express Hotel & Suites Custer, an IHG Hotel?

Check-out is at 11 AM.

Where is Holiday Inn Express Hotel & Suites Custer, an IHG Hotel located?

Situated in Custer, this golf hotel is within 1 mi (2 km) of Rocky Knolls Golf Course and 1881 Courthouse Museum. Black Hills National Forest and Stockade Lake are also within 6 mi (10 km).

Can I cancel my reservation for free at Holiday Inn Express Hotel & Suites Custer, an IHG Hotel and receive a full refund?

Yes, Holiday Inn Express Hotel & Suites Custer, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Express Hotel & Suites Custer, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Reviews

9.2

Wonderful

Rating 10 - Excellent. 523 out of 790 reviews" "
" "10 - Excellent 66%
Rating 8 - Good. 210 out of 790 reviews" "
" "8 - Good 27%
Rating 6 - Okay. 40 out of 790 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 11 out of 790 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 6 out of 790 reviews" "
" "2 - Terrible 1%

9.4/10

Cleanliness

9.2/10

Staff & service

8.9/10

Amenities

9.3/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful property with beautiful hillside views from balconies and the pool/hot tub area. We even had a view of deer and chipmunks as we swam. The rooms are large and spacious, very clean and modern. And the staff was unbelievably kind. We will absolutely stay here again next year.
Stayed 1 night in Oct 2022

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff!
The staff at this hotel is professional and helpful. They made the stay seamless, even after I botched the reservation and had to extend my stay.
Sylvan Lake
Stayed 3 nights in Oct 2022

10/10 Excellent

Katherine, Olanta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for seeing the sites.
Stayed 2 nights in Oct 2022

8/10 Good

Martin

Stayed 1 night in Oct 2022

8/10 Good

Cindy

Stayed 3 nights in Sep 2022

10/10 Excellent

James E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

10/10 Excellent

Rodman, VILLA RICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and efficient
Stayed 1 night in Sep 2022

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in the black hills. Conveniently located to so many of the places one might want to see while there. Walking distance to coffee shops and restaurants.
Stayed 3 nights in Sep 2022

2/10 Terrible

Linda

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022