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The Lumen

4 out of 5
See more in Dallas (and vicinity)

Photo gallery

Featured Image
Seasonal outdoor pool
Egyptian cotton sheets, premium bedding, in-room safe, desk
37-inch flat-screen TV with cable channels
Egyptian cotton sheets, premium bedding, in-room safe, desk

Guest reviews

4.2 out of 5 Very Good
753 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Pet Friendly
Air Conditioning
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Map

6101 Hillcrest Ave, Dallas, TX

Explore the area

Popular LocationSouthern Methodist University (SMU)7 min walk
Popular LocationNorthPark Center9 min drive
Popular LocationDallas Market Center11 min drive
AirportDallas, TX (DFW-Dallas-Fort Worth Intl.)28 min drive

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  • Grand Suite

    Photos of Grand Suite

    Room amenities

    • 869 sq ft
    • Sleeps 4
    More detailsGrand Suite

  • Suite, 1 King Bed

    Photos of Suite, 1 King Bed

    Room amenities

    • 550 sq ft
    • Sleeps 3
    More detailsSuite, 1 King Bed

  • Premier Room, 1 King Bed, Accessible

    Photos of Premier Room, 1 King Bed, Accessible

    3.6/5 guest room rating

    Room amenities

    • 320 sq ft
    • Sleeps 2
    More detailsPremier Room, 1 King Bed, Accessible

  • Deluxe Room, 1 King Bed

    Photos of Deluxe Room, 1 King Bed

    4.8/5 guest room rating

    Room amenities

    • 285 sq ft
    • Sleeps 2
    More detailsDeluxe Room, 1 King Bed

  • Superior Room, 1 King Bed with Sofa bed

    Photos of Superior Room, 1 King Bed with Sofa bed

    Room amenities

    • 450 sq ft
    • Sleeps 4
    More detailsSuperior Room, 1 King Bed with Sofa bed

  • Superior Room, 1 King Bed

    Photos of Superior Room, 1 King Bed

    Room amenities

    • 360 sq ft
    • Sleeps 2
    More detailsSuperior Room, 1 King Bed

  • Premier Room, 1 King Bed, Pool View

    Photos of Premier Room, 1 King Bed, Pool View

    Room amenities

    • 320 sq ft
    • Sleeps 2
    More detailsPremier Room, 1 King Bed, Pool View

  • Room

    Photos of Room

    Room amenities

    • 270 sq ft
    • Sleeps 1
    More detailsRoom

  • Premier Room, 1 King Bed, Accessible, Pool View

    Photos of Premier Room, 1 King Bed, Accessible, Pool View

    Room amenities

    • 320 sq ft
    • Sleeps 2
    More detailsPremier Room, 1 King Bed, Accessible, Pool View

  • Suite, 1 King Bed

    Photos of Suite, 1 King Bed

    Room amenities

    • 770 sq ft
    • Sleeps 4
    More detailsSuite, 1 King Bed

  • Superior Room, 1 King Bed, Terrace

    Photos of Superior Room, 1 King Bed, Terrace

    Room amenities

    • 380 sq ft
    • Sleeps 2
    More detailsSuperior Room, 1 King Bed, Terrace

  • Room, 1 King Bed

    Photos of Room, 1 King Bed

    4/5 guest room rating

    Room amenities

    • 270 sq ft
    • Sleeps 2
    More detailsRoom, 1 King Bed

  • Premier Room, 1 King Bed

    Photos of Premier Room, 1 King Bed

    3.9/5 guest room rating

    Room amenities

    • 320 sq ft
    • Sleeps 2
    More detailsPremier Room, 1 King Bed

  • Suite, 1 King Bed

    Photos of Suite, 1 King Bed

    Room amenities

    • 550 sq ft
    • Sleeps 4
    More detailsSuite, 1 King Bed

  • Premier Room, 2 Queen Beds

    Photos of Premier Room, 2 Queen Beds

    4.4/5 guest room rating

    Room amenities

    • 320 sq ft
    • Sleeps 4
    More detailsPremier Room, 2 Queen Beds

  • Premier Room, 2 Queen Beds, Accessible

    Photos of Premier Room, 2 Queen Beds, Accessible

    Room amenities

    • 320 sq ft
    • Sleeps 4
    More detailsPremier Room, 2 Queen Beds, Accessible

About this area

Dallas

Located in Dallas, The Lumen is in a shopping district. NorthPark Center and Galleria Dallas are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Dallas World Aquarium and Dallas Zoo. Looking to enjoy an event or a game? See what's going on at American Airlines Center or Cotton Bowl.
Visit our Dallas travel guide
Map
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Popular Location

What's nearby

  • Southern Methodist University (SMU) - 7 min walk
  • Children's Medical Center of Dallas - 8 min drive
  • NorthPark Center - 9 min drive
  • Dallas Market Center - 11 min drive
  • Baylor Medical Center at Dallas - 11 min drive

Getting around

  • Mockingbird Station - 2 min drive
  • Dallas Medical-Market Center Station - 9 min drive
  • AirportDallas-Fort Worth Intl. Airport (DFW) - 28 min drive

Restaurants

  • Kuby's Deli & Sausage House — 9 min walk
  • Bubba's Cooks Country — 9 min walk
  • East Hampton Sandwich Co. — 12 min walk
  • Cafe 43 — 13 min walk
  • Pokey O's — 14 min walk

About this property

The Lumen

Eco-friendly Dallas hotel in Park Cities, walk to Southern Methodist University (SMU)
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a coffee shop/café, a rooftop terrace, and a 24-hour business center are onsite. All 90 rooms offer free WiFi, refrigerators, and flat-screen TVs with cable channels. Other amenities available to guests include Egyptian cotton sheets, free local calls, and hair dryers.
The Lumen offers 90 air-conditioned accommodations with safes and bathrobes. Beds feature Egyptian cotton sheets and premium bedding. 37-inch flat-screen televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Dallas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center, a seasonal outdoor pool, and complimentary bicycles.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking: USD 30 per night
  • Electric car charging station

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 10-40 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Free bicycle rentals
  • Seasonal outdoor pool

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Refrigerator
  • Seasonal outdoor pool

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference space (1500 square feet)

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • Cable channels

Food and drink

  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in from 4:00 PM - 11:30 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from June 30 2020 to December 31 2020 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per night
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.0 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 40 per person (approximately)
  • Valet parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

The Lumen Hotel
The Lumen Dallas
The Lumen Hotel Dallas

Frequently asked questions

Can I cancel my reservation for free at The Lumen and receive a full refund?
Yes, The Lumen offers free cancellation on select room rates, because flexibility matters! Please refer to The Lumen cancellation policy on our site for more details about any exclusions or requirements.
Does The Lumen have a pool?
Yes, this property has a seasonal outdoor pool.
Is The Lumen pet-friendly?
Yes, pets are allowed at this property. There's a fee of USD 25 per accommodation, per night.
How much is parking at The Lumen?
Valet parking is available for USD 30 per night.
What time is check-in at The Lumen?
Check-in is from 4:00 PM–11:30 PM. Late check-in is available during limited hours.
What time is check-out at The Lumen?
Check-out is at 11:00 AM.
Where is The Lumen located?
Located in Park Cities, this eco-friendly hotel is 0.4 mi (0.6 km) from Southern Methodist University (SMU) and 2.7 mi (4.4 km) from NorthPark Center. Dallas World Aquarium and American Airlines Center are also within 6 mi (10 km). Mockingbird Station is 21 minutes by foot and Lovers Lane Station is 30 minutes.
4.2
Very Good
5 - Excellent
414
4 - Good
195
3 - Okay
84
2 - Poor
36
1 - Terrible
24

4.5/5

Cleanliness

4.4/5

Staff & service

3.6/5

Amenities

4.3/5

Property conditions & facilities
Write a review

3/5 Okay

Business traveler, Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is a problem. Valet parking is mandatory at $30 per night.
Stayed 1 night in Oct 2020

3/5 Okay

Traveled with family
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Amenities
Nice design in public spaces and great location near SMU
Stayed 1 night in Oct 2020

4/5 Good

Business traveler
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location; comfortable rooms; friendly staff. Need to get the restaurant back open soon.
Stayed 4 nights in Sep 2020

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice, the hotel overall is very nice. It is not to big, so they pay attention to you. The gym was efficient, pool very nice. The rooftop terrace was pleasant to relax in the evening. Some SMU students are housed there, which makes for good eye candy. It is walking distance to many restaurants. Short drive to many others.
Stayed 4 nights in Sep 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Sleek and comfortable. Staff are very accommodating and friendly. Best location for visiting SMU. Pool is a lovely place to cool off and relax.
Stayed 2 nights in Aug 2020

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