The Lumen

Photo gallery for The Lumen

Featured Image
Seasonal outdoor pool
Egyptian cotton sheets, premium bedding, in-room safe, desk
Egyptian cotton sheets, premium bedding, in-room safe, desk
Egyptian cotton sheets, premium bedding, in-room safe, desk

Overview of The Lumen

VIP Access

The Lumen

4 out of 5

4.2/5 Very Good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
6101 Hillcrest Ave, Dallas, TX, 75205

Explore the area

  • Popular LocationSouthern Methodist University (SMU)7 min walk
  • Popular LocationAngelika Film Center2 min drive
  • Popular LocationNorthPark Center5 min drive
  • AirportDallas, TX (DFW-Dallas-Fort Worth Intl.)25 min drive

Choose dates to view prices

About this area

Dallas

Located in Dallas, The Lumen is in a shopping district. NorthPark Center and Galleria Dallas are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Dallas World Aquarium and Dallas Zoo. Looking to enjoy an event or a game? See what's going on at American Airlines Center or Cotton Bowl.

What's nearby

  • Southern Methodist University (SMU) - 7 min walk
  • Angelika Film Center - 2 min drive
  • NorthPark Center - 5 min drive
  • The Strip on Cedar Springs - 6 min drive
  • Dallas Market Center - 8 min drive

Getting around

  • Mockingbird Station - 2 min drive
  • Dallas Medical-Market Center Station - 9 min drive
  • Dallas-Fort Worth International Airport (DFW) - 25 min drive

Restaurants

  • Kuby's Deli & Sausage House — 9 min walk
  • Bubba's Cooks Country — 9 min walk
  • East Hampton Sandwich Co. — 12 min walk
  • Cafe 43 — 13 min walk
  • Pokey O's — 14 min walk

About this property

The Lumen

4-star Dallas hotel in Park Cities, walk to Southern Methodist University (SMU)
Along with a 24-hour fitness center, this smoke-free hotel has a rooftop terrace and a 24-hour business center. WiFi in public areas is free. Additionally, valet parking, a seasonal outdoor pool, and conference space are onsite. All 90 rooms offer free WiFi, refrigerators, and flat-screen TVs with cable channels. Other amenities available to guests include Egyptian cotton sheets, free local calls, and hair dryers.
The Lumen offers 90 air-conditioned accommodations with safes and bathrobes. Beds feature Egyptian cotton sheets and premium bedding. 37-inch flat-screen televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Dallas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center, a seasonal outdoor pool, and complimentary bicycles.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 30 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour fitness center
  • Free bicycle rentals
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Refrigerator
  • Seasonal outdoor pool

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Conference space (1500 square feet)
  • Meeting rooms - 3

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • Cable channels

Food and drink

  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 11:30 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per night
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.0 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts Visa, Mastercard, American Express, Discover, and Diners Club; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

The Lumen Hotel
The Lumen Dallas
The Lumen Hotel Dallas

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 466 out of 842 reviews
5 - Excellent 55%
Rating 4 - Good. 215 out of 842 reviews
4 - Good 26%
Rating 3 - Okay. 92 out of 842 reviews
3 - Okay 11%
Rating 2 - Poor. 43 out of 842 reviews
2 - Poor 5%
Rating 1 - Terrible. 26 out of 842 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.4/5

Staff & service

3.7/5

Amenities

4.3/5

Property conditions & facilities

1/5 Terrible

Traveled with family and small children, Traveled with family
Disliked: Staff & service
I was expecting a four star hotel to be good, however the room was not clean, the toilet was broken and continued to make noise throughout the night, and the pillowcases were dirty.
Stayed 1 night in Aug 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, friendly and I really like The Front Room restaurant and bar
Stayed 3 nights in Jul 2021

4/5 Good

Stayed 2 nights in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the toiletries! Wish the hotel sold their air freshener and toiletries. The only downside was the construction across the street (temporary) and the valet only parking. The parking is free which is great but felt bad using the valet to park the car less than 50 ft away. The staff and valet were wonderful.
Stayed 1 night in Jul 2021

2/5 Poor

Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2021