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The Lumen

Photo gallery for The Lumen

Seasonal outdoor pool
Seasonal outdoor pool
Egyptian cotton sheets, premium bedding, in-room safe, desk
Egyptian cotton sheets, premium bedding, in-room safe, desk
Egyptian cotton sheets, premium bedding, in-room safe, desk

Overview of The Lumen

VIP Access

The Lumen

4.0 star property

4.2/5 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
6101 Hillcrest Ave, Dallas, TX, 75205

Explore the area

  • Popular LocationSouthern Methodist University1 min walk
  • Popular LocationAngelika Film Center2 min drive
  • Popular LocationNorthPark Center8 min drive
  • AirportDallas, TX (DFW-Dallas-Fort Worth Intl.)33 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Dallas

The Lumen is located in Park Cities, a neighborhood in Dallas, and is in a shopping district. NorthPark Center and Galleria Dallas are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Dallas World Aquarium and Dallas Zoo. Looking to enjoy an event or a game? See what's going on at American Airlines Center or Cotton Bowl.

What's nearby

  • Southern Methodist University - 1 min walk
  • Angelika Film Center - 2 min drive
  • The Strip on Cedar Springs - 6 min drive
  • NorthPark Center - 8 min drive
  • Dallas Market Center - 16 min drive

Getting around

  • Mockingbird Station - 2 min drive
  • Dallas Union Station - 17 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 34 min drive

Restaurants

  • Olivella's - 5 min walk
  • Peggy Sue BBQ - 8 min walk
  • Kuby's Deli & Sausage House - 9 min walk
  • Bubba's Cooks Country - 9 min walk
  • East Hampton Sandwich Co. - 12 min walk

About this property

The Lumen

4-star hotel in Park Cities, rejuvenated in 2018
You can look forward to a rooftop terrace, a garden, and dry cleaning/laundry services at The Lumen. The onsite restaurant, Front Room Tavern, features happy hour. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
Other perks include:
  • A seasonal outdoor pool
  • Cooked-to-order breakfast (surcharge), free bicycle rentals, and valet parking (surcharge)
  • An electric car charging station, an elevator, and luggage storage
  • Concierge services, a front desk safe, and a porter/bellhop
  • Guest reviews say great things about the walkable location
Room features
All 90 rooms feature comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes. Guest reviews speak well of the clean, spacious rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and Egyptian cotton sheets
  • Bathrooms with designer toiletries and showers
  • 37-inch flat-screen TVs with cable channels
  • Wardrobes/closets, refrigerators, and daily housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

High-touch surfaces are cleaned and disinfected

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 30 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–noon: USD 10-16 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Front Room Tavern

Things to do

  • 24-hour fitness center
  • Free bicycle rentals
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Refrigerator
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • Conference space (1500 square feet)
  • Meeting rooms - 3

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - September 2018
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • Cable channels

Food and drink

  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 11:30 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.0 per night

Property payment types

Important information

Optional extras

  • Breakfast fee: between USD 10 and USD 16 per person (approximately)
  • Valet parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal outdoor pool closes in September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

The Lumen Hotel
The Lumen Dallas
The Lumen Hotel Dallas

Frequently asked questions

Does The Lumen have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at The Lumen?

As of Nov 26, 2022, prices found for a 1-night stay for 2 adults at The Lumen on Dec 19, 2022 start from $132.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Lumen pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 35 per accommodation, per night. Service animals are exempt from fees.

How much is parking at The Lumen?

Valet parking is available for USD 30 per night.

What time is check-in at The Lumen?

Check-in is from 4:00 PM - 11:30 PM. Late check-in is available during limited hours.

What time is check-out at The Lumen?

Check-out is at 11:00 AM.

Where is The Lumen located?

Located in Park Cities, this hotel is 0.1 mi (0.1 km) from Southern Methodist University and 2.3 mi (3.7 km) from NorthPark Center. Dallas World Aquarium and Sixth Floor Museum are also within 6 mi (10 km). Mockingbird Station is 21 minutes by foot and Lovers Lane Station is 30 minutes.

Can I cancel my reservation for free at The Lumen and receive a full refund?

Yes, The Lumen offers free cancellation on select room rates, because flexibility matters! Please refer to The Lumen cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 516 out of 944 reviews" "
" "5 - Excellent 55%
Rating 4 - Good. 234 out of 944 reviews" "
" "4 - Good 25%
Rating 3 - Okay. 105 out of 944 reviews" "
" "3 - Okay 11%
Rating 2 - Poor. 53 out of 944 reviews" "
" "2 - Poor 6%
Rating 1 - Terrible. 36 out of 944 reviews" "
" "1 - Terrible 4%

4.5/5

Cleanliness

4.4/5

Staff & service

3.7/5

Amenities

4.3/5

Property conditions & facilities

4.0/5

Eco-friendliness

3/5 Okay

Adam
Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Indoor pool is non operational and/or under construction. Overall this hotel has deteriorated over the past few years and needs money put into it to bring back to what it was 10 years ago.
Stayed 1 night in Nov 2022

5/5 Excellent

William
Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Full service bar and restaurant. Complimentary coffee bar in the am. Beautiful location.
Stayed 1 night in Nov 2022

3/5 Okay

Cynthia
Business traveler
Liked: Cleanliness
Disliked: Staff & service
Rude check in. Very small rooms. Overall would not stay there again. Then they charged me for things I didn’t use. Water. A second valet fee I guess because I had two rooms. Then a 280 deposit for who knows what reason.
Stayed 1 night in Nov 2022

1/5 Terrible

Joe
Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
I was moved my second night twice in the middle of the night, because of very loud AC units. The first move was to a room with an even more disruptive noise. I was never once apologized to for the inconvenience. The housekeeping can to the room at 8:30, because I was on a conference call I asked them to come back… they never did. In my new room, they never once attempted to clean it. I was not asked how the stay was when I left. Overall, a very poorly run, and rundown hotel.
Stayed 3 nights in Oct 2022

5/5 Excellent

Blake
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2022

5/5 Excellent

Cassie, West Monroe
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice. Everything was really clean and we really enjoyed the rooftop!
Stayed 1 night in Sep 2022

2/5 Poor

Jackson
Business traveler
Liked: Cleanliness
Disliked: Staff & service
Rooms are pretty basic & bland, valet parking is required and not free of charge. High traffic area, difficult to get to. Valet staff ignored me when I first pulled up Sunday night. Will not stay here again.
Stayed 2 nights in Sep 2022

5/5 Excellent

John
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant experience and our family looks forward to staying again when we attend SMU events.
Stayed 2 nights in Aug 2022

3/5 Okay

Hamza
Liked: Staff & service, amenities
The lobby, the pool, and other common areas were great. Very good location, but rooms can get some updating.
Stayed 1 night in Sep 2022

1/5 Terrible

Armando
Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
First off the valet driver walks up to us doesn’t say anything when we asked if we can park or does he. He looked at us stupid still didn’t say anything. Then I go to the front desk to get checked in everything was paid for already so I had to put a CC done for Incidental they said it would be $50 but they where charging me for each night on the card which was more the $200 a night
Stayed 3 nights in Aug 2022