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The Lumen

4.0 star property
Hotel with a 24-hour fitness center, steps from Southern Methodist University
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your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for The Lumen

Outdoor pool
Exterior
Egyptian cotton sheets, premium bedding, in-room safe, desk
Breakfast and dinner served
Lobby

Reviews

8.4

Very good

Popular amenities

  • Pool
    PoolPool
  • Bar
    BarBar
  • Pet friendly
    Pet friendlyPet friendly
  • Parking available
    Parking availableParking available
  • Air conditioning
    Air conditioningAir conditioning
  • Free WiFi
    Free WiFiFree WiFi

Check-in time

4:00 PM

Check-out time

11:00 AM

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Hotel was awesome but the staff absolutely sealed the deal for me!!! Customer service/valet was top notch!!! I will for ...
Tracee
Jul 22, 2024
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Room options

View all photos for Superior Room, 1 King Bed with Sofa bed (Spectra Studio)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed with Sofa bed (Spectra Studio)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
  • 380 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed (King Deluxe)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed (King Deluxe)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Premium bedding
  • 285 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room, 2 Queen Beds (Queen Queen Premier Accessible)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Basic Room, 2 Queen Beds (Queen Queen Premier Accessible)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Premium bedding
Bathrobes
  • 320.2 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Luxury Suite)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed (Luxury Suite)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
  • 550 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Basic Room, 1 King Bed (King Premier)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Basic Room, 1 King Bed (King Premier)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Premium bedding
  • 301.4 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room, 2 Queen Beds (Queen Queen Premier)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Basic Room, 2 Queen Beds (Queen Queen Premier)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Premium bedding
Bathrobes
  • 320.2 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Pool View King Premier Accessible)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible (Pool View King Premier Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Premium bedding
  • 355.8 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room, 1 King Bed (Pool View King Premier)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Basic Room, 1 King Bed (Pool View King Premier)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Premium bedding
  • 355.8 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Terrace (Terrace Studio)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed, Terrace (Terrace Studio)

Highlights

Terrace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Luxury Suite Accessible)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed (Luxury Suite Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
  • 775.0 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (King Premier Accessible)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible (King Premier Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Premium bedding
  • 301.4 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Premier Luxury Suite)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed (Premier Luxury Suite)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Grand Luxury Suite)

Suite, 1 King Bed with Sofa bed (Grand Luxury Suite) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Grand Luxury Suite)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
  • 854.0 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
6101 Hillcrest Ave, Dallas, TX, 75205

What's nearby

  • Southern Methodist University - 1 min walk
  • Highland Park Shopping Village - 3 min drive
  • NorthPark Center - 5 min drive
  • American Airlines Center - 6 min drive
  • Dallas Market Center - 8 min drive

Getting around

  • Mockingbird Station - 2 min drive
  • Dallas Union Station - 16 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 32 min drive

Restaurants

  • ‪La Madeleine - ‬13 min walk
  • ‪Chick-Fil-A - ‬6 min walk
  • ‪Ramble Room - ‬8 min walk
  • ‪Bubba's Cooks Country - ‬9 min walk
  • ‪Burger House - ‬12 min walk

About this property

The Lumen

Hotel near Southern Methodist University
Located close to NorthPark Center, The Lumen provides a rooftop terrace, a garden, and dry cleaning/laundry services. The on-site restaurant, Front Room Tavern, offers breakfast, dinner, and happy hour. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Cooked-to-order breakfast (surcharge), free bicycle rentals, and valet parking (surcharge)
  • An electric car charging station, a TV in the lobby, and a front-desk safe
  • A porter/bellhop, 8 meeting rooms, and coworking spaces
  • Guest reviews say great things about the helpful staff and location
Room features
All 90 rooms feature comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and showers
  • 37-inch flat-screen TVs with cable channels
  • Wardrobes/closets, refrigerators, and housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 36 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 10 to 16 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Front Room Tavern

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Conference center (1,500 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (42 inches high)

More

  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1963
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 15.90 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 16 per person
  • Valet parking fee: USD 36 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Lumen Hotel
The Lumen Dallas
The Lumen Hotel Dallas

Frequently asked questions

Does The Lumen have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–10:00 PM.

How much does it cost to stay at The Lumen?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at The Lumen on Jul 30, 2024 start from $155.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Lumen pet-friendly?

Yes, The Lumen allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking at The Lumen?

Valet parking is available for USD 36 per night.

What time is check-in at The Lumen?

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at The Lumen?

Check-out is at 11:00 AM.

Where is The Lumen located?

Located in Park Cities, this hotel is steps from Southern Methodist University and 2.3 mi (3.7 km) from NorthPark Center. Dallas World Aquarium and American Airlines Center are also within 6 mi (10 km). Mockingbird Station is 21 minutes by foot and Lovers Lane Station is 30 minutes.

The Lumen Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 532 out of 1000 reviews" "
Rating 8 - Good. 250 out of 1000 reviews" "
Rating 6 - Okay. 124 out of 1000 reviews" "
Rating 4 - Poor. 55 out of 1000 reviews" "
Rating 2 - Terrible. 39 out of 1000 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tracee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was awesome but the staff absolutely sealed the deal for me!!! Customer service/valet was top notch!!! I will for sure be staying here again!!! Best hotel I have stayed at in a long time!!!
Stayed 1 night in Jul 2024

8/10 Good

Anne

Liked: Staff & service, property conditions & facilities
The location was perfect for the my scheduled activities. Very safe location. Staff were very efficient. The room was 3rd level pool side, which was an additional cost. I would not recommend this if you are wanting a more quiet stay as you can hear the music playing from the pool area. The room was spacious but not completely clean. Stains on the closet doors, dust on light fixtures, shower floor was stained. The bed, bedding, pillows were very comfortable. I did not request an accessible room but that is what I got which would account for the dings and marks on the walls. Overall I would stay here again but request a room not poolside as it is not worth the higher rate.
Stayed 1 night in Jul 2024

10/10 Excellent

Kathryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location right in walking distance to SMU. Staff was friendly. Great stay.
Stayed 2 nights in Jun 2024

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 2 nights in Jul 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Heather

Traveled with family
Liked: Amenities
The only thing this hotel has going for it is location to SMU and the great bar! Rooms are small, dinghy and need updating. Someone should help this place-way over rated and over priced for stay
Stayed 2 nights in Mar 2024

10/10 Excellent

Bradley

Stayed 1 night in Jun 2024

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding!!!
Stayed 3 nights in Jun 2024

10/10 Excellent

Olicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff, great central location.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sherri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best air conditioner ever!!
Stayed 5 nights in Jun 2024

10/10 Excellent

Vaidehi

Stayed 3 nights in Jun 2024

10/10 Excellent

Sebastian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful
Stayed 1 night in Jun 2024

6/10 Okay

Mary

Traveled with family
Liked: Staff & service
Housekeeping had towels stacked in chairs in hallway restaurant menu not what it use to be few selections
Stayed 4 nights in May 2024

6/10 Okay

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Next time I will bring my own pillow rather than using the very small hard pillow the hotel offers
Stayed 1 night in Jun 2024

8/10 Good

Sarah

Location and friendly staff
Stayed 3 nights in May 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally good stay. Though safe was not working and shampoo bottle empty on arrival. As for a design choice for my room, the shower floors are VERY slippery when wet. Real safety hazard especially for the elderly.
Stayed 2 nights in May 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location next to smu. Property needs some updates but nothing too bad.
Stayed 3 nights in May 2024

10/10 Excellent

Dane

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in May 2024

10/10 Excellent

Sheeza

Stayed 1 night in May 2024

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Cute and comfy
Stayed 1 night in Mar 2024

2/10 Terrible

Jaime, Cedar Park

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
They are unable to fix an AC unit.If your room is not to your desired temperature, ask for a new room immediately not for the technician. They came to my room 3 times and it never worked properly, had to open the balcony window... very retro.
Stayed 2 nights in May 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Juliette Schlauder

Traveled with family
Disliked: Amenities, property conditions & facilities
We were disappointed by the hotel. Our room’s toilet kept running and they told us they could not fix it. The staff was helpful and nice. The gym is too small and felt dated with equipment that was old too. The shower floor was extra slippery. We asked for extended checkout time, the person at the desk was polite and accommodating. However when we got back to the hotel later, another employee told us we could not have it. Overall, it was a lot of very good, the staff, and disappointment: the facilities.
Stayed 2 nights in May 2024

10/10 Excellent

leonardo, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Erik

Stayed 1 night in Apr 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0