The Lumen is located in Park Cities, a neighborhood in Dallas, and is in a shopping district. NorthPark Center and Galleria Dallas are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Dallas World Aquarium and Dallas Zoo. Looking to enjoy an event or a game? See what's going on at American Airlines Center or Cotton Bowl.
Dallas-Fort Worth Intl. Airport (DFW) - 34 min drive
Restaurants
Olivella's - 5 min walk
Peggy Sue BBQ - 8 min walk
Kuby's Deli & Sausage House - 9 min walk
Bubba's Cooks Country - 9 min walk
East Hampton Sandwich Co. - 12 min walk
About this property
The Lumen
4-star hotel in Park Cities, rejuvenated in 2018
You can look forward to a rooftop terrace, a garden, and dry cleaning/laundry services at The Lumen. The onsite restaurant, Front Room Tavern, features happy hour. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
Other perks include:
A seasonal outdoor pool
Cooked-to-order breakfast (surcharge), free bicycle rentals, and valet parking (surcharge)
An electric car charging station, an elevator, and luggage storage
Concierge services, a front desk safe, and a porter/bellhop
Guest reviews say great things about the walkable location
Room features
All 90 rooms feature comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes. Guest reviews speak well of the clean, spacious rooms at the property.
Extra conveniences in all rooms include:
Hypo-allergenic bedding and Egyptian cotton sheets
Bathrooms with designer toiletries and showers
37-inch flat-screen TVs with cable channels
Wardrobes/closets, refrigerators, and daily housekeeping
Languages
English, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
High-touch surfaces are cleaned and disinfected
Safety measures
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Valet parking on site (USD 30 per night; includes in/out privileges)
Electric car charging station on site
Wheelchair-accessible parking available
Food and drink
Cooked-to-order breakfast available for a fee daily 7:00 AM–noon: USD 10-16 per person
1 restaurant
1 bar
Restaurants on site
Front Room Tavern
Things to do
24-hour fitness center
Free bicycle rentals
Seasonal outdoor pool
Family friendly
Laundry facilities
Refrigerator
Seasonal outdoor pool
Conveniences
ATM/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Business services
24-hour business center
Conference space (1500 square feet)
Meeting rooms - 3
Outdoors
Garden
Rooftop terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 40.0 per night
Property payment types
Important information
Optional extras
Breakfast fee: between USD 10 and USD 16 per person (approximately)
Valet parking fee: USD 30 per night (in/out privileges)
Pet fee: USD 35 per accommodation, per night
Service animals are exempt from fees
Rollaway bed fee: USD 40.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The seasonal outdoor pool closes in September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
The Lumen Hotel
The Lumen Dallas
The Lumen Hotel Dallas
Frequently asked questions
Does The Lumen have a pool?
Yes, this property has a seasonal outdoor pool.
How much does it cost to stay at The Lumen?
As of Nov 26, 2022, prices found for a 1-night stay for 2 adults at The Lumen on Dec 19, 2022 start from $132.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is The Lumen pet-friendly?
Yes, pets are allowed at this property. There's a fee of USD 35 per accommodation, per night. Service animals are exempt from fees.
How much is parking at The Lumen?
Valet parking is available for USD 30 per night.
What time is check-in at The Lumen?
Check-in is from 4:00 PM - 11:30 PM. Late check-in is available during limited hours.
What time is check-out at The Lumen?
Check-out is at 11:00 AM.
Where is The Lumen located?
Located in Park Cities, this hotel is 0.1 mi (0.1 km) from Southern Methodist University and 2.3 mi (3.7 km) from NorthPark Center. Dallas World Aquarium and Sixth Floor Museum are also within 6 mi (10 km). Mockingbird Station is 21 minutes by foot and Lovers Lane Station is 30 minutes.
Can I cancel my reservation for free at The Lumen and receive a full refund?
Yes, The Lumen offers free cancellation on select room rates, because flexibility matters! Please refer to The Lumen cancellation policy on our site for more details about any exclusions or requirements.
We verify reviews to ensure the traveler booked with Expedia Group. Travelers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window
Rating 5 - Excellent. 516 out of 944 reviews" "
5 - Excellent
516
" "5 - Excellent 55%
Rating 4 - Good. 234 out of 944 reviews" "
4 - Good
234
" "4 - Good 25%
Rating 3 - Okay. 105 out of 944 reviews" "
3 - Okay
105
" "3 - Okay 11%
Rating 2 - Poor. 53 out of 944 reviews" "
2 - Poor
53
" "2 - Poor 6%
Rating 1 - Terrible. 36 out of 944 reviews" "
1 - Terrible
36
" "1 - Terrible 4%
4.5/5
Cleanliness
4.4/5
Staff & service
3.7/5
Amenities
4.3/5
Property conditions & facilities
4.0/5
Eco-friendliness
3/5 Okay
Adam
Business traveler
Nov 19, 2022
Liked: Cleanliness
Disliked: Property conditions & facilities
Indoor pool is non operational and/or under construction. Overall this hotel has deteriorated over the past few years and needs money put into it to bring back to what it was 10 years ago.
Adam
Stayed 1 night in Nov 2022
5/5 Excellent
William
Business traveler, Traveled with partner, Traveled with family
Full service bar and restaurant. Complimentary coffee bar in the am. Beautiful location.
William
Stayed 1 night in Nov 2022
3/5 Okay
Cynthia
Business traveler
Nov 14, 2022
Liked: Cleanliness
Disliked: Staff & service
Rude check in. Very small rooms. Overall would not stay there again. Then they charged me for things I didn’t use. Water. A second valet fee I guess because I had two rooms. Then a 280 deposit for who knows what reason.
I was moved my second night twice in the middle of the night, because of very loud AC units. The first move was to a room with an even more disruptive noise. I was never once apologized to for the inconvenience. The housekeeping can to the room at 8:30, because I was on a conference call I asked them to come back… they never did. In my new room, they never once attempted to clean it. I was not asked how the stay was when I left. Overall, a very poorly run, and rundown hotel.
Everyone was so nice. Everything was really clean and we really enjoyed the rooftop!
Cassie
Stayed 1 night in Sep 2022
2/5 Poor
Jackson
Business traveler
Sep 28, 2022
Liked: Cleanliness
Disliked: Staff & service
Rooms are pretty basic & bland, valet parking is required and not free of charge.
High traffic area, difficult to get to.
Valet staff ignored me when I first pulled up Sunday night.
Will not stay here again.
First off the valet driver walks up to us doesn’t say anything when we asked if we can park or does he. He looked at us stupid still didn’t say anything. Then I go to the front desk to get checked in everything was paid for already so I had to put a CC done for Incidental they said it would be $50 but they where charging me for each night on the card which was more the $200 a night
