I did not get the room I reserved (reserved a King, got 2 double beds with no price reduction). Was on the 2nd floor, with no elevator, which made hauling the suitcase up the outside stairs, and don't touch the railing, difficult. The TV turned on, but was stuck on the Weather Channel. I complained about all of this and the front desk clerk couldn't help with the first parts, and was going to come up to take a look at the TV, but she never came, so eventually I called her to say I was going to bed and to forget it. I won't be back.