Delta Vacations from $314

Overall the property is dated and drab. The elevator was out of order. There were no signs telling you where to find the stairways upward, which ended up being well away from my room. The more convenient stairway doors were locked (exit only) all day. I was charged some fees on my credit card which I discovered after I checked out. Three calls and left messages were not returned. The fees were eventually reversed but it would have been nice to get a call back. The rooms are Ok, water pressure is very good (which I like), my room was quiet so I slept well. Overall, nothing special and not big on customer service.

Exceptional from beginning to end - front desk checkin very friendly and efficient, great location, beautiful water views, beautiful roof top pool that we didn’t get to try this time, incredibly friendly service despite hotel being booked.

Very rude waitress at restaurant, very aloof and disinterested food and beverage manager. No compensation for disrespect and uncomfortable situation in restaurant. Otherwise, very comfortable room and pleasant front desk staff and valet.

There was a wedding and reception right below/next to our room with loud music until 11 pm and without any warning from the staff. For the high expense and description, we were expecting a quiet and quaint inn. It didn't have anything special.