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"Fantastic will come again. Staff super friendly, going above and beyond. Great location, back entrance very convenient when needed. Spa/pool very nice. 24/7 gym super handy. Room was clean, nice. Only thing i wish it had was a larger rubbish bin in the room and maybe more often housekeeping. Amazing overall"

"Clean room. Great friendly stadd"

"Great from entering till leaving "

"Spacious room and even the bathroom is huge. It was clean and the lobby area was clean. Bed was comfy. The hotel was within walking destination to CBD area. Definitely recommended. "

"Conveniently located in central Melbourne at a great price, with a good pool, gym and sauna."

"Great location, will definitely stay again"

"Great position great staff room was a bit tired ensuite quite dirty"

"Definitely a luxurious hotel with extremely comfortable and plush beds. My husband has back issues and this is one of the main reasons why we keep coming back to this hotel. We are here three times this year and each stay is about a week. Almost every staff member is outstanding in terms of being friendly, approachable and meeting your needs and beyond. We will definitely be back in 2026."

"Beautiful hotel. Had the best view from our room. We dined at the restaurant upstairs and it was delicious. Room service was so good! Probably the best room service I have ever had. Pool was perfect temperature, and so relaxing with spa zen music playing through the speakers. Comfy bed. Only fault was the water was green when we went to fill up the bath… so we didn’t use the bath. But overall we loved it. Cleaning staff and breakfast staff were super friendly. A lady that works in the bar upstairs was really rude :) .. we were next in line for the harbour view table and when we asked she said no I’m giving it to the people next to you… even though they arrived after us. That was the only fault of the whole hotel :) Hopefully she gets better customer service experience. "