"We had an excellent one night stay at this hotel. The property and room were clean, there is a beautiful outdoor pool that was open until about 9:30 or 10pm, a restaurant and a 24hr bar onsite. They also offer an airport shuttle to and from the hotel. From the moment we arrived, the staff made us feel genuinely welcomed. They were warm, attentive, and went out of their way to ensure we were comfortable.
One of the highlights of our stay was a thoughtful surprise at the restaurant. The staff came out to sing “Happy Birthday,” which was such a special touch. It was especially impressive since Luis at the front desk must have noticed the date on a passport during check-in; an incredibly considerate detail that made the experience feel personal and memorable.
It was the perfect way to spend our first night in Ecuador, and we couldn’t have asked for a better introduction to the country. Highly recommend this hotel for both the service and the overall experience."