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“所有的電插座沒有電源，電話整晚都沒有充滿電，吹風機也用不了，早上通常通服務完也沒有及時处理好”

“The air conditioning was rarely turned on and the room was hot and stuffy. No control of air colnd from the room unit. Order the vegetable soup for 6 pounds. Was watered down freeze dried 'cup-a-soup'. Bloody awful. Was refused a hot steak sandwich at 7.20pm and told by staff not available after 6pm as per the menu. Nowhere on the menu is this stated. (THEN ODERED THE SOUP INSTEAD) Constant noise of thumping feet and furnuture being dragged accross the floor up to 11pm at night from the floor……

“Amazing facilitates and staff that can’t do enough for you ”

“Great for late arrival. Food and bed are both good.”

“Very good hotel, staff amicable and very helpful, I intended to drop down luggage in early morning at 9:00but to my surprise they told me I could check in because the room had been ready. Clean and food was good as well.”

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“I was upgraded to a larger room on the ground floor which was lovely and the chap on reception was extremely helpful The only shame was no kitchen at the moment but there is a Sainsbury at the garage right opposite so easy to get some food and he supplied cutlery for me A lovely place to stay while travelling”

“Although front desk services was a little bit long, overall score is very good. The hotel is a historical building and maintenance was good. My room is on the same floor near the reception counter and was clean and very spacious. The green and leafy environment makes you feel very relax and enjoy. There's Supermarket 15-30 minutes walk away. You can shop at Walton by taking a 461 bus for around 10mins distances. Clarks, H&M...,,, not so big but worth to visit.”

“The room was very comfy, and clean. But it is not well soundproofed, and there was a lot of noise in the corridor at 730….. otherwise, a good place to stay and very good value ”

“We just felt the executive room was not great For what we paid”