I have been a frequent stayer at this facility. However, my last stay was not the best by far. Upon check in there was an issue with my rsvp, they had me down for wrong nights, after that frustrating experience on way to my room, the elevator stopped on the 2nd floor, while waiting for doors to close I witnessed a man urinating outside of room door, the hot tub was nasty & the jets were not working, there was also a man who came into pool area with outside clothes on he proceeded to get undressed in front of my autistic children & got into hot tub in his underwear, there was mildew on the wall in room, these numerous things caused my stay at Embassy Suites unpleasant & disappointing.