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Atlantis The Palm

Photo gallery for Atlantis The Palm

Featured Image
Private beach, free beach cabanas, sun loungers, beach umbrellas
Private beach, free beach cabanas, sun loungers, beach umbrellas
Private beach, free beach cabanas, sun loungers, beach umbrellas
Water Park

Overview of Atlantis The Palm

Atlantis The Palm

5 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
Crescent Road, The Palm, Dubai

Explore the area

  • Popular LocationAquaventure4 min walk
  • Popular LocationSkydive Dubai15 min drive
  • Popular LocationAin Dubai16 min drive
  • AirportDubai (DXB-Dubai Intl.)32 min drive

Choose dates to view prices

About this area

Dubai

Located in Dubai's Palm Jumeirah neighborhood, Atlantis The Palm is in the entertainment district and on a private beach. Burj Al Arab and Ski Dubai are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Aquaventure and Wild Wadi Water Park. Traveling with kids? Consider Dubai Aquarium & Underwater Zoo, or check out an event or a game at Dubai Autodrome. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with skydiving.

What's nearby

  • Aquaventure - 4 min walk
  • Skydive Dubai - 15 min drive
  • Jumeirah Beach - 15 min drive
  • Ain Dubai - 16 min drive
  • Bluewaters Island - 16 min drive

Getting around

  • Atlantis Aquaventure Waterpark Station - 5 min walk
  • Dubai Intl. Airport (DXB) - 32 min drive

Restaurants

  • Seafire Steakhouse — 4 min walk
  • Saffron — 9 min walk
  • Ossiano — 11 min walk
  • Kaleidoscope — 11 min walk
  • Nobu — 12 min walk

About this property

Atlantis The Palm

5-star hotel with pools, private beach, full-service spa
Catch some rays on Atlantis The Palm's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 20 restaurants. All 1539 soundproofed rooms feature free WiFi and iPod docks. For a bit of entertainment, LED TVs come with satellite channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.
Atlantis The Palm offers 1539 accommodations with iPod docking stations and minibars. Rooms open to furnished balconies or patios. Beds feature premium bedding. 60-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor tennis courts and a complimentary water park with a lazy river and waterslides are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Shuiqi has 27 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free shopping center shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: AED 170 per person
  • 20 restaurants and 1 coffee shop/café
  • 3 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Children's pool
  • Ecotours
  • Fitness center
  • Free water park access
  • Full-service spa
  • Helicopter/airplane tours
  • Kayaking
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Surfing/boogie boarding
  • Tennis
  • Ziplining

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Free supervised childcare/activities
  • Free water park access
  • In-room child care (surcharge)
  • Laundry facilities
  • Lazy river
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • Chinese
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Japanese
  • Russian
  • Spanish

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Pool sun loungers
  • Private beachfront location

Spa

  • 27 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Beach towels
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels

Entertainment

  • 60-inch LED TV
  • iPod dock
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony or patio

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests must show a valid passport or Emirates ID (for UAE residents) at check-in. These are the only forms of identification accepted at this property.
Guests booked in an Imperial Club room must contact this property at least 48 hours in advance to schedule airport transportation.
Guests should notify the property in advance of their flight details.
Aquaventure water park may not be open daily. Guests should contact the property directly for hours of operation.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 13 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for AED 280.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 3300
  • New Year's Eve (31 December) Gala Dinner per child: AED 1250 (from 12 to 13 years old)
  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 170 per person (approximately)
  • Airport shuttle fee: AED 485 per vehicle (one way)
  • Rollaway bed fee: AED 280.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 13 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Atlantis
Atlantis Hotel
Atlantis Hotel Palm
Atlantis Palm
Palm Atlantis
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Atlantis Palm Hotel Dubai
Atlantis Palm Hotel
Atlantis Palm Dubai
Atlantis The Palm Hotel
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 814 out of 1274 reviews
5 - Excellent 64%
Rating 4 - Good. 272 out of 1274 reviews
4 - Good 21%
Rating 3 - Okay. 103 out of 1274 reviews
3 - Okay 8%
Rating 2 - Poor. 43 out of 1274 reviews
2 - Poor 3%
Rating 1 - Terrible. 42 out of 1274 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.4/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about Dubai and Atlantis the Palm.
Stayed 13 nights in Jul 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Z
Stayed 2 nights in Jul 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Atlantis. We reserved a suite and the complementary transportation from/to the airport and the complementary breakfast were amazing. The included aqua park and aquarium were very fun.
Stayed 1 night in Jul 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an amazing experience!
Stayed 6 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the on site excursions and the staffs are really friendly
Stayed 5 nights in Jul 2021