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Overview of Sheraton Grand Hotel, Dubai

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Balcony
View from Room
Minibar, in-room safe, desk, iron/ironing board
42-inch LCD TV with cable channels

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air Conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationDubai World Trade Centre12 min walk
    Popular LocationZabeel Park3 min drive
    Popular LocationLa Mer6 min drive
    AirportDubai (DXB-Dubai Intl.)13 min drive
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  • Deluxe Room, 1 King Bed, Non Smoking

    4.4/5 guest room rating

    Room amenities

    • 431 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Non Smoking
  • Deluxe Room, 2 Twin Beds, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • 431 sq ft
    • Sleeps 3
    • 2 Twin Beds
    More detailsDeluxe Room, 2 Twin Beds, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking, View

    Room amenities

    • 431 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Non Smoking, View
  • Club Room, 1 King Bed, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 431 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsClub Room, 1 King Bed, Non Smoking
  • Club Room, 1 Double Bed, Non Smoking

    Room amenities

    • 431 sq ft
    • Sleeps 3
    • 1 Double Bed
    More detailsClub Room, 1 Double Bed, Non Smoking
  • Deluxe Suite, 1 Bedroom, Non Smoking

    Room amenities

    • 893 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Suite, 1 Bedroom, Non Smoking
  • Grand Suite, 1 Bedroom, Non Smoking

    Room amenities

    • 893 sq ft
    • City view
    • Sleeps 3
    • 1 Double Bed
    More detailsGrand Suite, 1 Bedroom, Non Smoking
  • Executive Suite, 1 Bedroom, Non Smoking

    Room amenities

    • 1399 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Suite, 1 Bedroom, Non Smoking
  • Presidential Suite, 1 King Bed, Non Smoking

    Room amenities

    • 2282 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsPresidential Suite, 1 King Bed, Non Smoking
  • Apartment, 1 Bedroom, Non Smoking

    4.3/5 guest room rating

    Room amenities

    • 840 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsApartment, 1 Bedroom, Non Smoking
  • Apartment, 2 Bedrooms, Non Smoking

    Room amenities

    • 1292 sq ft
    • City view
    • Sleeps 5
    • 2 Double Beds
    More detailsApartment, 2 Bedrooms, Non Smoking
  • Apartment, 2 Bedrooms, Non Smoking (Skyline View)

    Room amenities

    • 1292 sq ft
    • City view
    • Sleeps 5
    • 1 King Bed OR 2 Twin Beds
    More detailsApartment, 2 Bedrooms, Non Smoking (Skyline View)
  • Apartment, 3 Bedrooms, Non Smoking, View (Skyline View)

    Room amenities

    • 1830 sq ft
    • City view
    • Sleeps 7
    • 3 Double Beds
    More detailsApartment, 3 Bedrooms, Non Smoking, View (Skyline View)

About this area

Dubai

Located in Dubai, Sheraton Grand Hotel, Dubai is in the city center and near a metro station. Dubai Mall and Gold Souk are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Dubai Creek and Jumeirah Beach. Don't miss out on a visit to Wild Wadi Water Park. Discover the area's wildlife on a nearby safari, or try your luck with game viewing. Guests love the hotel's convenience to public transportation: World Trade Centre Station is 11 minutes by foot.
Visit our Dubai travel guide
Popular Location

What's nearby

  • Dubai World Trade Centre - 12 min walk
  • Zabeel Park - 3 min drive
  • Dubai Mall - 5 min drive
  • La Mer - 6 min drive
  • BurJuman Mall - 10 min drive

Getting around

  • World Trade Centre Station - 11 min walk
  • AirportDubai Intl. Airport (DXB) - 13 min drive

Restaurants

  • Feast — 1 min walk
  • Link@Sheraton Cafe — 1 min walk
  • PLAY Restaurant & Lounge — 4 min walk
  • Catch Dubai — 5 min walk
  • The Cigar Bar — 5 min walk

About this property

Sheraton Grand Hotel, Dubai

Luxury Dubai hotel in Trade Center, near Dubai World Trade Centre
4 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 3 bars/lounges, a 24-hour fitness center, and a poolside bar. All 654 rooms feature thoughtful touches like pillow menus and bathrobes, plus free WiFi and LCD TVs with cable channels. Guests will also find 24-hour room service, wired Internet, and minibars.
Sheraton Grand Hotel, Dubai offers 654 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Soul Wellness & Spa has 10 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitization guidelines of Commitment to Clean (Marriott)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (AED 75 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Onsite parking is wheelchair accessible
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: AED 125 per person
  • 4 restaurants and 1 coffee shop/café
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Aerobics classes
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Arabic
  • Chinese
  • English
  • Hindi
  • Russian

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Conference space (4026 square feet)

Outdoors

  • Pool sun loungers

Spa

  • 10 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Linens
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

Policies

Check-in

Check-in from 3:00 PM - noon
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 125 per person (approximately)
  • Fee for in-room wired Internet: AED 75 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Sheraton Grand Hotel Dubai
Sheraton Grand Hotel
Sheraton Grand Dubai
Sheraton Grand
Sheraton Hotel, Dubai Dubai
Sheraton Grand Hotel, Dubai Hotel
Sheraton Grand Hotel, Dubai Dubai
Sheraton Grand Hotel, Dubai Hotel Dubai

Frequently asked questions

Can I cancel my reservation for free at Sheraton Grand Hotel, Dubai and receive a full refund?
Yes, Sheraton Grand Hotel, Dubai offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Grand Hotel, Dubai cancellation policy on our site for more details about any exclusions or requirements.
Does Sheraton Grand Hotel, Dubai have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Sheraton Grand Hotel, Dubai pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sheraton Grand Hotel, Dubai?
Self parking and valet parking are free at this property.
What time is check-in at Sheraton Grand Hotel, Dubai?
Check-in is from 3:00 PM - noon.
What time is check-out at Sheraton Grand Hotel, Dubai?
Check-out is at noon.
Where is Sheraton Grand Hotel, Dubai located?
Located in Trade Center, this luxury hotel is 0.6 mi (1 km) from Dubai World Trade Centre and within 3 mi (5 km) of Dubai Mall and Burj Khalifa. Dubai Creek and City Centre Deira are also within 6 mi (10 km). World Trade Centre Station is 11 minutes by foot and Al Jafiliya Station is 15 minutes.
4.5
Wonderful
5 - Excellent
796
4 - Good
316
3 - Okay
64
2 - Poor
28
1 - Terrible
30

4.5/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Very nice and great price for what you get. It’s in a great location with lots of activities around.
Stayed 14 nights in Aug 2020

2/5 Poor

Sad face IconDisliked: Staff & service, room comfort
Not recommended at all
Stayed 3 nights in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service as per usual it’s always a comfortable and welcoming stay at the Sheraton grand and I will be booking again in future.
Stayed 9 nights in Aug 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Amazing
Stayed 2 nights in Aug 2020

2/5 Poor

Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness
I ask for my tub to be clean while I was staying there it never got done and it was nasty when i walked into the room maybe because of the pandemic they probably don’t have many people on staff but that is unacceptable for a hotel of there stature. The hot water knob did not turn there is more i won’t state. They could’ve just moved me into another room it never happened.
Stayed 2 nights in Apr 2020

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