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Dukes The Palm, a Royal Hideaway Hotel

Photo gallery for Dukes The Palm, a Royal Hideaway Hotel

Private beach, sun loungers, beach umbrellas, beach towels
Exterior
Premium Studio | 1 bedroom, premium bedding, pillowtop beds, in-room safe
Daily buffet breakfast (AED 75 per person)
3 restaurants, breakfast, lunch, dinner served; international cuisine

Overview of Dukes The Palm, a Royal Hideaway Hotel

VIP Access

Dukes The Palm, a Royal Hideaway Hotel

5.0 star property
8.6 out of 10 Excellent
8.6/10 Excellent

Popular amenities

  • On private beach
  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
Map
Palm Jumeirah, Dubai, 120015

Explore the area

  • Popular LocationNakheel Mall7 min walk
  • Popular LocationThe View at The Palm15 min walk
  • Popular LocationThe Pointe6 min drive
  • AirportDubai (DXB-Dubai Intl.)25 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

About this area

Dubai

Dukes The Palm, a Royal Hideaway Hotel is located in Palm Jumeirah, a neighborhood in Dubai, and is in a shopping district and on a private beach. Travelers who have shopping on the agenda can visit Dubai Marina Mall and The Beach Mall, while those looking for another kind of activity may want to check out Emirates Golf Club. Looking to enjoy an event or a game while in town? See what's going on at Jebel Ali Race Course. Be sure not to miss outdoor adventures like ziplining and skydiving.
Visit our Dubai travel guideOpens in a new window
Map

What's nearby

  • Nakheel Mall - 7 min walk
  • The View at The Palm - 15 min walk
  • The Pointe - 6 min drive
  • Skydive Dubai - 9 min drive
  • Marina Beach - 11 min drive

Getting around

  • Nakheel Mall Station - 9 min walk
  • Dubai Intl. Airport (DXB) - 25 min drive

Restaurants

  • Sushisamba - 14 min walk
  • SĀN Beach - 17 min walk
  • Umami - 7 min walk
  • Koko Bay - 15 min walk
  • Ula Dubai - 8 min walk

About this property

Dukes The Palm, a Royal Hideaway Hotel

5-star luxury hotel near Mall of the Emirates
Located close to Emirates Golf Club and Dubai Marina Mall, Dukes The Palm, a Royal Hideaway Hotel provides a marina, a poolside bar, and a terrace. With a private beach, sun loungers, and beach umbrellas, this hotel is the perfect place to soak up some sun. Treat yourself to spa services, such as a facial, a massage, or a manicure/pedicure. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature international cuisine and more. Free in-room WiFi is available to all guests, along with a garden and a playground.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool, with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge), and babysitting (surcharge)
  • Luggage storage, concierge services, and ATM/banking services
  • Guest reviews speak highly of the dining options and breakfast
Room features
All 506 rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like air conditioning and bathrobes. Guests reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with showers and bidets
  • 55-inch LED TVs with satellite channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Afrikaans, Arabic, Azerbaijani, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Turkish, Ukrainian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM–11:00 AM for a fee: AED 75 for adults and AED 75 for children
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • DUKES Bar
  • Great British Restaurant
  • Khyber
  • West 14

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Health club
  • Indoor pool
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • Marina
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower available in select rooms
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • No plastic drinking straws

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Similar properties

Policies

Check-in

Check-in from 3:00 PM - 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 75 for adults and AED 75 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

DUKES Dubai Hotel Palm Jumeirah
DUKES Hotel
DUKES Dubai Palm Jumeirah
Dubai Dukes The Palm, a Royal Hideaway Hotel Hotel
Hotel Dukes The Palm, a Royal Hideaway Hotel
Dukes Palm Royal Hideaway Hotel
Dukes Palm Royal Hideaway Dubai
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes Palm Royal Hideaway Hotel Dubai
Hotel Dukes The Palm, a Royal Hideaway Hotel Dubai
DUKES Dubai Hotel Palm Jumeirah
Dukes Dubai
Dukes Palm Royal Hideaway
Dukes Palm Royal Hideaway Hotel Dubai
Dukes Palm Royal Hideaway Hotel
Dukes Palm Royal Hideaway Dubai
Dukes Palm Royal Hideaway
Hotel Dukes The Palm, a Royal Hideaway Hotel Dubai
Dubai Dukes The Palm, a Royal Hideaway Hotel Hotel
Hotel Dukes The Palm, a Royal Hideaway Hotel
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes The Palm a Royal Hideaway Hotel
DUKES Dubai Hotel Palm Jumeirah
Dukes Dubai
Dukes Palm Royal Hideaway
Dukes The Palm, a Royal Hideaway Hotel Hotel
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes The Palm, a Royal Hideaway Hotel Hotel Dubai

Frequently asked questions

Does Dukes The Palm, a Royal Hideaway Hotel have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

How much does it cost to stay at Dukes The Palm, a Royal Hideaway Hotel?

As of Jun 8, 2023, prices found for a 1-night stay for 2 adults at Dukes The Palm, a Royal Hideaway Hotel on Jun 20, 2023 start from $116.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Dukes The Palm, a Royal Hideaway Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Dukes The Palm, a Royal Hideaway Hotel?

Self parking and valet parking are free at this property.

What time is check-in at Dukes The Palm, a Royal Hideaway Hotel?

Check-in is from 3:00 PM - 5:30 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Dukes The Palm, a Royal Hideaway Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Dukes The Palm, a Royal Hideaway Hotel located?

Located in Palm Jumeirah, this beachfront hotel is in a regional park and within 6 mi (10 km) of Dubai Marina Mall, Jebel Ali Race Course, and The Beach Mall. Emirates Golf Club is 5.6 mi (9 km) away. Nakheel Mall Station is 9 minutes by foot and Al Ittihad Park Station is 11 minutes.

Dukes The Palm, a Royal Hideaway Hotel Reviews

Dukes The Palm, a Royal Hideaway Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 577 out of 1001 reviews" "
" "10 - Excellent 58%
Rating 8 - Good. 258 out of 1001 reviews" "
" "8 - Good 26%
Rating 6 - Okay. 72 out of 1001 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 48 out of 1001 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 46 out of 1001 reviews" "
" "2 - Terrible 5%

8.9/10

Cleanliness

8.7/10

Staff & service

8.7/10

Amenities

8.6/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

10/10 Excellent

Portia

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel, staff very friendly, I thoroughly enjoyed staying here with my young family.
Stayed 9 nights in May 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in May 2023

10/10 Excellent

Liuda

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, clean, great location. Food was great. Service was great
Stayed 6 nights in May 2023

6/10 Okay

Isabelle

Traveled with family
Liked: Cleanliness, amenities
I stayed as an Expedia “VIP” member. Hotel could not initially accommodate VIP room upgrade due to high capacity, and despite issues with fault room A/C which required 2 engineer visits before resolved. On Day 2 of stay, we were moved to a Superior room, which was great, aside from MORE faulty aircon and another Engineer visit. Very disruptive. Biggest issue came when trying to use pool and beach area. Unbeknown to me (and not made clear on Expedia) it is managed by third party company. No loungers available, due to high hotel capacity combined with day passes sold to locals by third party company. Waited 30 mins for loungers, chaotic system, and people jumped queue through exchange of cash with pool attendants in return for loungers and umbrellas. Expedia food and beverage discount (one of main perks) not available at pool or beach (again, not advertised). Will not be staying again, and suggest Expedia discusses these issues with hotel for it to be considered “VIP”.
Stayed 3 nights in May 2023

10/10 Excellent

Hawah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect and the receptionist, Jane, was very nice and helpful
Stayed 2 nights in May 2023

10/10 Excellent

Bogdan

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing,staff,food,swiming pools .
Stayed 7 nights in May 2023

10/10 Excellent

Adel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The housekeeping was outstanding with towels changed everyday and bedding changed several times during our 10 day stay. Room was cleaned everyday too. The welcoming breakfast staff are so pleasant and make you feel special. There is a great selection of food and the chef will also adapt food for any dietary need. The hotel itself is so clean and the surrounding area leading to the private beach is beautiful. Great sun loungers and umbrellas and again, the beach staff are very helpful. Any criticism we have would be about the bathrooms - probably need updating. The glass shower pane is a few inches away from the side of the bath (water splashes over the bath and onto floor) and also leaves very little room at the end of the bath to get into it to have a shower. You have to take great care stepping in and out. Also it would have been nice to be warned about the 2000 dirham deposit when checking in rather than just the usual 200 tax we were expecting. Luckily we had 2 adult children at home to transfer some money to our bank account as the deposit took nearly half our budget, we took cash with us. Apart from the above criticism we only have praise for all the wonderful staff.