Jumeirah Zabeel Saray

Photo gallery for Jumeirah Zabeel Saray

Primary image
Private beach, beach towels, windsurfing, kayaking
2 indoor pools, 2 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas
Water park
2 indoor pools, 2 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas

Overview of Jumeirah Zabeel Saray

VIP Access

Jumeirah Zabeel Saray

5.0 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
Palm Jumeirah, West Crescent, Dubai

Explore the area

  • Popular LocationSkydive Dubai16 min drive
  • Popular LocationAin Dubai17 min drive
  • Popular LocationJumeirah Beach25 min drive
  • AirportDubai (DXB-Dubai Intl.)33 min drive

Choose dates to view prices

About this area

Dubai

Located on a private beach, Jumeirah Zabeel Saray is in Palm Jumeirah, a neighborhood in Dubai. The area's natural beauty can be seen at Jumeirah Beach and Kite Beach, while Sheikh Zayed Road and Wild Wadi Water Park are popular area attractions. Looking to enjoy an event or a game while in town? See what's happening at Dubai Sports City or Dubai Autodrome. Scuba diving, water skiing, and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving nearby.

What's nearby

  • Skydive Dubai - 16 min drive
  • Ain Dubai - 17 min drive
  • Bluewaters Island - 17 min drive
  • The Walk - 25 min drive
  • Jumeirah Beach - 25 min drive

Getting around

  • Atlantis Aquaventure Waterpark Station - 9 min drive
  • Dubai Intl. Airport (DXB) - 33 min drive

Restaurants

  • The Rib Room - 3 min walk
  • Imperium - 4 min walk
  • Lalezar - 4 min walk
  • Zest - 15 min walk
  • 101 Restaurant and Bar - 17 min walk

About this property

Jumeirah Zabeel Saray

5-star hotel with pools, private beach, full-service spa
Catch some rays on Jumeirah Zabeel Saray's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 8 restaurants. All 405 rooms boast deep soaking tubs and offer free WiFi and iPod docks. Free wired Internet and sofa beds are standard, as are LCD TVs with cable channels.
Jumeirah Zabeel Saray offers 405 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. 48-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and safes. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor tennis courts and a complimentary water park are featured at the hotel. 2 outdoor swimming pools and 2 indoor swimming pools are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Talise Ottoman Spa has 42 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11 AM: AED 170 for adults and AED 85 for children
  • 8 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 2 indoor pools
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Children's pool
  • Fitness center
  • Free water park access
  • Full-service spa
  • Kayaking
  • Motor boating
  • Motorized watercraft
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • Windsurfing

Family friendly

  • 2 indoor pools
  • 2 outdoor pools
  • Children's pool
  • Free cribs/infant beds
  • Free water park access
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Sofa bed
  • Supervised childcare

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • Chinese (Mandarin)
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Hungarian
  • Indonesian
  • Italian
  • Portuguese
  • Russian
  • Spanish
  • Turkish
  • Vietnamese

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 42 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 48-inch LCD TV
  • Cable channels
  • iPod dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - noon
Early check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests must present valid passport or government issued photo identification at check-in.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 8 to February 3:
  • Water park

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for AED 367.5 per day
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 1300
  • New Year's Eve (31 December) Gala Dinner per child: AED 650 (from 4 to 12 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 170 for adults and AED 85 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AED 367.5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please be advised that all guests, including children, staying at Jumeirah Zabeel Saray are required to present valid identification upon check-in, which may be either a passport or a GCC National ID card. UAE driver's licenses are acceptable for UAE Nationals only. UAE Nationals may check in with either a passport, National ID, or a valid UAE driver's license.

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property

Property is also known as

Jumeirah Saray
Jumeirah Saray Zabeel
Jumeirah Zabeel Saray
Jumeirah Zabeel Saray Dubai
Jumeirah Zabeel Saray Hotel
Jumeirah Zabeel Saray Hotel Dubai
Saray Jumeirah
Zabeel Jumeirah
Zabeel Jumeirah Saray
Zabeel Saray Jumeirah
Jumeirah Zabeel Saray Hotel
Jumeirah Zabeel Saray Dubai
Jumeirah Zabeel Saray Hotel Dubai

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 733 out of 985 reviews
5 - Excellent 74%
Rating 4 - Good. 178 out of 985 reviews
4 - Good 18%
Rating 3 - Okay. 39 out of 985 reviews
3 - Okay 4%
Rating 2 - Poor. 17 out of 985 reviews
2 - Poor 2%
Rating 1 - Terrible. 18 out of 985 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grandeur of the hotel, the very attentive and welcoming staff. The rooms were clean and the coffee bar well stocked daily. The breakfast was brilliant wit a huge range to choose from and parts of the breakfast were changed almost daily to add variety. The best was the friendly staff in every part of the hotel that made you feel special. The hotel is expensive and there are areas that travellers need to be made aware off: 1. The water sports are NOT included and is chargeable (this is supplied by a separate company and is complimentary between 9am and 11am - the time you may be at breakfast) 2. Be careful if you have water or tea or coffee with your dinner - this is chargeable and is not cheap. Take your one water to dinner is the solution 3. The hotel is on the furthest tip of the Palm, so travelling to and from the hotel can add up quickly 4. The a-la-carte restaurants serve really good food, however you want to experience more than one starter, one main and one dessert. The best part is that the staff make the hotel experience, always happy to oblige and going the extra mile to make your experience unforgettable
Stayed 9 nights in Apr 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Apr 2022

3/5 Okay

Traveled with family and small children
Liked: Cleanliness
Property can be impressive, the lobby is dripping in gold so cool in an old school way. The service is okay, had to wait a long time by the pool for service and they wouldn’t make some basic cocktails (mudslide for example) Isn’t the biggest property so got a bit bored there after a couple of days as not much going on. Lifeguards are very strict, told me off for throwing my son up and catching him. Told me it’s a rule on the sign, it isn’t, pointed that out and they just shrugged their shoulders. Food portions are very big but the food is good quality too so that was good. Buffet was quite small and lacked any real flair. Shame that the menu at Plaj doesn’t change in the evening as riled it out for me as a dinner option having eaten there in the day. Drinks by the pool were noticeably more expensive than other properties we stayed at in Dubai that were also 5 star. Beach was very very rocky going in to the sea and my son cut his foot. Water park is a 10 minute taxi ride away so don’t understand why they don’t have a shuttle when it is a facility “included” in your stay. We stayed at the Atlantis too which probably skewed expectations as it was considerably better there. It’s not terrible but we wouldn’t choose to go again.
Stayed 3 nights in Apr 2022

3/5 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Was ok
Stayed 4 nights in Feb 2022

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel , enjoyable stay.
Stayed 4 nights in Mar 2022