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Pullman Dubai Downtown

5.0 star property
Luxury hotel with a full-service spa and free valet parking

Choose dates to view prices

Photo gallery for Pullman Dubai Downtown

Relax by the pool amidst a vibrant cityscape with stunning views of the surrounding high-rise buildings.
Enjoy a city view from the comfort of a spacious bed, with a flat-screen TV and a side table nearby.
Enjoy a panoramic view of the city from the comfort of this high-rise room, featuring a seating area with a sofa and armchairs.
Enjoy meals in a serene outdoor setting with round tables, wicker chairs, and a long sofa, surrounded by lush greenery and city views.
Relax in this stylish living room with a sofa, coffee table, and flat-screen TV, offering a view of the city.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Twin Room, 2 Twin Beds

1 bedroom, premium bedding, down comforters, pillowtop beds

Superior Twin Room, 2 Twin Beds

8.6 out of 10
Excellent
(24 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Pillow menu
Separate bedroom
  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Superior Room, 1 King Bed

8.0 out of 10
Very good
(32 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Pillow menu
Separate bedroom
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed

Premier Suite, 1 King Bed | 1 bedroom, premium bedding, down comforters, pillowtop beds

Premier Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Pillow menu
  • 657 sq ft
  • Canal view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Twin Room, 2 Twin Beds (Burj Khalifa View)

Executive Twin Room, 2 Twin Beds (Burj Khalifa View) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Executive Twin Room, 2 Twin Beds (Burj Khalifa View)

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Pillow menu
Separate bedroom
  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | 1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Pillow menu
  • 689 sq ft
  • Canal view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Burj Khalifa View)

1 bedroom, premium bedding, down comforters, pillowtop beds

Executive Room, 1 King Bed (Burj Khalifa View)

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Pillow menu
Separate bedroom
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Twin Beds

Deluxe Twin Room, 2 Twin Beds | 1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Pillow menu
Separate bedroom
  • 344 sq ft
  • Canal view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Suite

1 bedroom, premium bedding, down comforters, pillowtop beds

Superior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Pillow menu
  • 517 sq ft
  • Canal view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Pillow menu
Separate bedroom
  • 344 sq ft
  • Canal view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Al Abraj Street with Marasi Drive, Dubai, 0000

What's nearby

  • Dubai Opera - 13 min walk - 0.7 miles
  • Burj Khalifa - 16 min walk - 0.9 miles
  • Dubai Mall - 18 min walk - 1.0 mile
  • Dubai Fountain - 2 min drive - 0.9 miles
  • Dubai Aquarium & Underwater Zoo - 3 min drive - 1.9 miles

Getting around

  • Dubai Trolley Station 3 Tram Station - 7 min walk
  • Dubai Intl. Airport (DXB) - 21 min drive

Restaurants

  • ‪Iran Zamin Restaurant - ‬8 min walk
  • ‪FireLake Grill House & Cocktail Bar - ‬6 min walk
  • ‪Lobby Bar - ‬3 min walk
  • ‪Honeycomb Hi-Fi - ‬2 min walk
  • ‪TABŪ Dubai - ‬3 min walk

About this property

Pullman Dubai Downtown

Luxury eco-certified hotel near Dubai Fountain
Near Dubai Mall and Dubai Aquarium & Underwater Zoo, Pullman Dubai Downtown provides a poolside bar, a free daily manager's reception, and a terrace. Indulge in a Swedish massage, a body wrap, and a facial at Wellbeings Spa, the onsite spa. The on-site restaurant, Couqley French Brasserie, features international cuisine. Enjoy the health club, as well as activities like racquetball/squash. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also find perks like:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking, valet parking, and extended parking
  • Buffet breakfast (surcharge), RV/bus/truck parking, and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, supervised childcare (surcharge), and a front-desk safe
  • Guest reviews speak highly of the helpful staff and location
Room features
All 340 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-compatible safes. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Childcare services and free infant beds
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Rainfall showers, designer toiletries, and bidets
  • 40-inch LED TVs with premium channels
  • Wardrobes/closets, eco-friendly cleaning products, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

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9.0 out of 10, Wonderful, 1,042 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Free extended parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: AED 130 for adults and AED 65 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • BreadHouse Bistro&Bakery
  • Couqley French Brasserie
  • Lolita Pool Bar & Lounge

Things to do

  • Bicycle storage
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 3,423 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Elevator (40 inch wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 19 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AED 200
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: AED 200

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 500.00 per day
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 130 for adults and AED 65 for children
  • Airport shuttle fee: AED 250 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: AED 250 (one-way), (from 6 to 12 years old)
  • Early check-in fee: AED 200 (subject to availability)
  • Late check-out fee: AED 200 (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Steigenberger Hotel Business Bay Dubai
Pullman Dubai Downtown Hotel
Pullman Dubai Downtown Dubai
Pullman Dubai Downtown Hotel Dubai
Steigenberger Hotel Downtown Dubai
Steigenberger Hotel Business Bay Dubai

Frequently asked questions

Does Pullman Dubai Downtown have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Pullman Dubai Downtown?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at Pullman Dubai Downtown on Jul 30, 2025 start from $76.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pullman Dubai Downtown pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pullman Dubai Downtown?

Self parking and valet parking are free at this property.

What time is check-in at Pullman Dubai Downtown?

Check-in start time: 2:00 PM; Check-in end time: anytime. Early check-in is available for a fee of AED 200 (subject to availability).

What time is check-out at Pullman Dubai Downtown?

Check-out is at noon. Late check-out is available for AED 200 (subject to availability).

Does Pullman Dubai Downtown provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 250 per vehicle applies.

Where is Pullman Dubai Downtown located?

This family-friendly Dubai hotel is located in the business district, within a 15-minute walk of Dubai Water Canal and Dubai Fountain. Burj Khalifa and Dubai Mall are also within 3 mi (5 km). Dubai Trolley Station 3 Tram Station is 7 minutes by foot and Dubai Trolley Station 2 Tram Station is 10 minutes.

Pullman Dubai Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 676 out of 1006 reviews
Rating 8 - Good. 201 out of 1006 reviews
Rating 6 - Okay. 76 out of 1006 reviews
Rating 4 - Poor. 25 out of 1006 reviews
Rating 2 - Terrible. 28 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

ali

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Jun 2025

10/10 Excellent

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend this property!!
Stayed 5 nights in Jul 2025

10/10 Excellent

Steve

Liked: Cleanliness, property conditions & facilities
Great hotel, wonderful facilities, ideal location and friendly team
Stayed 4 nights in Jun 2025

10/10 Excellent

Samer

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff and great room size for family of 4 (Superior Suite)
Stayed 3 nights in Jun 2025

10/10 Excellent

Iroda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good, room is clean, The staff was very helpful, The breakfast was very nice.
Stayed 3 nights in Jun 2025

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Staff were fantastic
Stayed 3 nights in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Great rooftop bar and pool. Staff very friendly and helpful. Excellent breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel with an excellent bakery on premises.
Stayed 2 nights in May 2025

10/10 Excellent

Larisa

Liked: Cleanliness, amenities, property conditions & facilities
Great view, very clean
Stayed 3 nights in Jun 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Rooms are clean and spacious. Great choice of food for breakfast, staff were helpful, efficient and friendly. Hotel is spotlessly clean with great amenities and a great location.
Stayed 4 nights in May 2025

10/10 Excellent

Victoria Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely stay, staff were very kind helpful and friendly
Stayed 6 nights in Apr 2025

10/10 Excellent

Zonaira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay. The hotel was excellent and the staff were very welcoming.
Stayed 7 nights in Apr 2025

10/10 Excellent

Abe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent and hotel was very immaculate.
Stayed 9 nights in Apr 2025

10/10 Excellent

Najwa

Liked: Cleanliness, amenities, property conditions & facilities
Accommodating, kind, and quick.
Stayed 6 nights in Jul 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience during my stay at the Pullman Dubai Downtown in Dubai. The service, comfort, and overall atmosphere made it a memorable visit
Stayed 8 nights in May 2025

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and area
Stayed 6 nights in Apr 2025

10/10 Excellent

Yuleismy

Liked: Cleanliness, amenities, property conditions & facilities
Excellent, clean and amazing service. We also enjoyed the pool and the views.
Stayed 8 nights in May 2025

10/10 Excellent

Kristinejoy

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 3 nights in Jun 2025

10/10 Excellent

Bisi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service, delicious food and lovely views.
Stayed 4 nights in Mar 2025

10/10 Excellent

Martine

Liked: Cleanliness, property conditions & facilities, room comfort
Great stay. Good location, nice breakfast. Friendly staff.
Stayed 2 nights in Mar 2025

8/10 Good

MISHAL

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great but the hotel has an indecent odor in the lobby, halls & rooms..
Stayed 4 nights in Jun 2025

10/10 Excellent

MIRA

Liked: Amenities
Excellent !
Stayed 5 nights in Jun 2025

8/10 Good

Biant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great, great location-very close to the Burj Khalifa and Dubai Mall. The rooftop restaurant and pool deck are very nice.
Stayed 2 nights in Apr 2025

10/10 Excellent

Joshua

Liked: Staff & service, amenities, property conditions & facilities
I really appreciated how close the hotel is to Dubai Mall—such a convenient location. The customer service was excellent, and the rooms were clean. Overall, a great stay!
Stayed 7 nights in Apr 2025

8/10 Good

Stacy

Liked: Cleanliness, amenities, property conditions & facilities
I loved the canal view of my room
Stayed 4 nights in May 2025