Duden Park Tours

Good location, great staff

I had a truly excellent stay at Juliana — the overall level of comfort, attention to detail and service is exactly what you would expect from a refined luxury property. The room, spa and overall atmosphere were outstanding, and the breakfast in particular deserves a special mention — one of the best I’ve experienced, with fresh, high-quality products and great execution. I would also like to highlight the concierge team, who were consistently kind, attentive and genuinely welcoming — a great asset to the hotel and a pleasure to interact with throughout my stay. If I may share one small observation, I believe the cocktail bar experience has the potential to be elevated to fully match the level of the rest of the hotel. With a slightly more structured approach, it could become a real highlight. Overall, a fantastic stay and I would absolutely return.

We stayed 3 nights and we were excited to be at the hotel. Found the places noted in the pictures were common areas (hotel entrance and staircase). Those were charming and beautiful. Our room was in the other building which looked like a super 8. Drab, plain entrance, hallways and room. Our carpet had huge stains in it. We were disappointed with the room as we expected a charming space. The front desk staff were very unhelpful. Didn’t get up from their back desk to talk to you at the counter, rattled off locations for the bus without any context, didn’t have maps of the area, suggestions of where to eat and couldn’t be bothered to help in any way. Out of 3 nights out room was we cleaned once other than new towels. The location is good but I would recommend the Marriot instead. I chose this one as I thought the rooms would have some personality but the Marriot will likely have better service, similar location and their pictures of the rooms seemed accurate.