Dzilam de Bravo Vacations from $680

Love staying here will stay here again

The rooms are immaculate. Alberto and Hector in the reception office were exceptionally helpful and welcoming. The whole entire staff for breakfast were outstanding. I can’t say enough. I am spellbound by the whole experience here. The topper was Raul the owner sitting down with us at breakfast and just making us feel like family. If you are planning a trip here to the beautiful city of Merida I would highly recommend that you consider staying here. I’m leaving today, but I wish I could stay. Thank you to the entire staff and thank you Raul for making us feel so welcome. It was a pleasure to be here.

Wonderful experience!! Can’t say enough good things about the staff! The rooms could use some updating, but the staff totally made up for it, Guillermo, in particular. I had the misfortune of breaking my leg near the end of our trip, and not only did Guillermo actually help my husband carry me to our room, but the staff brought us some crutches, a shower seat, and a cooler full of ice. Later, my husband went down and ordered our dinner from the kitchen, and they offered to bring it to our room. Even before that happened we were very impressed. The breakfast was very good with tables set by the pool in a covered patio. Bed was very comfortable. Great location near Plaza Grande which has a very warm family-oriented vibe. Very highly recommend!

This hotel has a fantastic location. Restaurants abound, La Plancha Park is at the end of the Gastronomic Street, Paseo Montejo is a block away with mansions, museums, restaurants, shop, and pedestrian Sundays. The staff is bilingual and couldn’t be nicer. The pool area is an oasis. I especially enjoyed it at sunset.