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“What a charming hotel, full of character and perfectly located for exploring the local area. From the moment we arrived, the staff were warm, friendly, and welcoming, going above and beyond to assist with parking and offering helpful recommendations for local walks and amenities. Our room was stunning, beautifully decorated, spacious, and exceptionally comfortable. Thoughtful touches such as tea and coffee-making facilities, luxurious bath products, and everything needed for a relaxing stay……

“Unfortunately my wife had fairly bad illness during our stay, through no fault of the hotel, but I would like to praise the staff, especially the night manager for the assistance to transfer my wife to hospital.”

“A beautiful property, very clean and well situated. Secure parking and easy access to Richmond. A true welcome and good value for money. Highly recommended.”

“We booked last minute staff were very friendly and let us check in early lovely place”

“Room is tidy, breakfast is very nice. Need to enhance the security. Windows without lock, door locks are loose.”

“Right in the middle of town. Walkable to everywhere you need to go. Staff were very friendly. Room was basic but had everything we needed or wanted! Kettle in the room was great for some tea. Breakfast buffet was awesome. Would def stay here again if I come back to Darlington”

“No WIFI at the room”

“What I love this hotel the most is the breakfast, its by order and put you feel like on vocation (I am on biz trip). The staff was very nice as well. The hotel location is perfect and nearby market place, very easy to walk around this lovely city. The only thing that need to improve is the internet connection, it was that good in my room.”

“The Croft Hotel is a absolute gem! From the moment you arrive, the warm and welcoming staff make you feel right at home. The rooms are spotless, beautifully appointed, and exceptionally comfortable, ensuring a restful stay. The highlight has to be the dining—the food is outstanding, crafted with fresh ingredients and full of flavour, complemented by a brilliant selection of drinks. Combined with its picturesque setting and relaxed, peaceful atmosphere, it’s the ideal spot for a relaxing getaway……

“The room was clean and tidy, however when we stayed last year we had bottles of water in our room but this was not the case this time, I brought my own last year but didn't this year as I thought that bottles of water would be in our room. I also requested an extra pillow as the 2 pillows I had were flat, reception made a note of this but the pillow never arrived. Staff were all very welcoming, helpful and pleasant. Breakfast was lovely with a variety of breakfast choices available. the……

“是我们本次旅行中最好的酒店，有英国庄园的味道，房间整洁，有早餐服务，新鲜可口，酒店前后一片草地，鸟语花香。”