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DoubleTree by Hilton El Paso Downtown

Photo gallery for DoubleTree by Hilton El Paso Downtown

Featured Image
View from Room
42-inch plasma TV with satellite channels
View from Room
Premium bedding, in-room safe, blackout drapes, iron/ironing board

Overview of DoubleTree by Hilton El Paso Downtown

DoubleTree by Hilton El Paso Downtown

4 out of 5

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
600 N El Paso Street, El Paso, TX, 79901

Explore the area

  • Popular LocationEl Paso Holocaust Museum3 min walk
  • Popular LocationPlaza Theater5 min walk
  • Popular LocationLas Palmas Medical Center16 min walk
  • AirportEl Paso, TX (ELP-El Paso Intl.)15 min drive

Choose dates to view prices

About this area

El Paso

Located in El Paso, DoubleTree by Hilton El Paso Downtown is in the city center and near the airport. Fort Bliss and El Paso Scottish Rite Temple and Museum are local landmarks, and some of the area's activities can be experienced at El Paso Exploreum and La Rodadora Espacio Interactivo. Check out an event or a game at Don Haskins Center, and consider making time for El Paso Zoo, a top attraction not to be missed. Practice your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as rock climbing and hiking/biking trails in the area. Guests appreciate the hotel's central location.

What's nearby

  • El Paso Holocaust Museum - 3 min walk
  • El Paso City Hall - 4 min walk
  • Plaza Theater - 5 min walk
  • El Paso Downtown Artist and Farmer's Market - 9 min walk
  • Las Palmas Medical Center - 16 min walk

Getting around

  • El Paso Union Depot - 11 min walk
  • El Paso International Airport (ELP) - 15 min drive

Restaurants

  • Fire Bar — 1 min walk
  • M Cafe — 1 min walk
  • Coffee Box — 5 min walk
  • Craft and Social — 5 min walk
  • Pot Au Feu — 5 min walk

About this property

DoubleTree by Hilton El Paso Downtown

4-star El Paso hotel in Downtown El Paso, near University of Texas at El Paso
2 restaurants, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/café, a business center, and conference space. All 200 rooms offer free WiFi and free wired Internet, plus room service and plasma TVs with satellite channels. Other amenities available to guests include premium bedding, free newspapers, and free local calls.
DoubleTree by Hilton El Paso Downtown offers 200 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 42-inch plasma televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This El Paso hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 15 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 15.95 per person
  • 2 restaurants and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center

Family friendly

  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference space (6000 square feet)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathroom (partially open)
  • Designer toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 42-inch plasma TV
  • Satellite channels

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 15.95 per person (approximately)
  • Self parking fee: USD 15 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

DoubleTree Hilton El Paso Downtown
DoubleTree Hilton Hotel El Paso Downtown
DoubleTree Hilton El Paso Downtown Hotel
DoubleTree Hilton El Paso
Doubletree By Hilton Paso Paso
DoubleTree by Hilton El Paso Downtown Hotel
DoubleTree by Hilton El Paso Downtown El Paso
DoubleTree by Hilton El Paso Downtown Hotel El Paso

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 498 out of 986 reviews
5 - Excellent 51%
Rating 4 - Good. 286 out of 986 reviews
4 - Good 29%
Rating 3 - Okay. 115 out of 986 reviews
3 - Okay 12%
Rating 2 - Poor. 48 out of 986 reviews
2 - Poor 5%
Rating 1 - Terrible. 39 out of 986 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.3/5

Staff & service

3.8/5

Amenities

4.3/5

Property conditions & facilities

1/5 Terrible

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The didn't had iron, a/c wasn't working, shower was for a handicap, staff weren't helpful.
Stayed 1 night in Jul 2021

2/5 Poor

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was surprised at how terrible this hotel was based off of the fact that it is a Hilton property. We came in at 6 pm (2 hours after check in) and were told that there wasn't a double queen available. We had three people and I had requested a double queen for a reason. Then they asked if it was ok to be in a king room. After I replied no they said what about a king room with a roll away bed. We paid $150 for a double queen we weren't going to share a king sized bed with three people and no one was going to sleep on a roll away bed. She says "give me 30 min to clean a room." I was clearly irritated because we were 2 hours after the normal check in. When we did get our room the front desk notified me that the wall paper was coming off the walls and we wouldn't have to pay for parking because of our wait and the wall paper. The TV was broken and there were 2 towels for 3 people. It's frustrating to spend money on a hotel for it to be in such a disarray.
Stayed 1 night in Jul 2021

1/5 Terrible

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Customer service was horrible at front desk, paid for a room with patio over looking the pool and the pool was under renovation. They didnt tell me till they handed me the keys to the room and it wasnt on the website.
Stayed 1 night in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2021

4/5 Good

Stayed 1 night in Jul 2021